Castleton Holiday Cottages

Reviews

What our customers say about their holidays

• Robert - Verified booking

  We booked as 2 couples in their 70's, wanting 3 bedrooms, 2 bathrooms and single beds for 1 couple.

  Broadhay met criteria. Got to destination after 9 hour journey from Devon having suffered much delay from motorway accidents and heavy traffic, so very tired. Kept owners updated of ETA via text messages during journey. On arrival, owner did not say "Welcome to Peak District - hope you enjoy your holiday", but rather seemed put out that we were so late (met us even though had in earlier phone conversation said she would unlock house and leave key in door). We were also harangued with Sykes Rental Contract and "Broadhay Rules" - first things in the house book (which contained contact details for doctors, dentists, hospitals, but no info on pubs, restaurants, shops or walks). Also, told we must empty bins and leave house in same state as found. Owner said she had made up 2 bedrooms as we had requested, ie 1 double and 1 twin, but we shouldn't use the 3rd bedroom as it had been prepared for the party following us. We said people have different needs - maybe a partner snores or is a light sleeper, etc. She would not listen and even said she would have removed the bedding entirely than let us use the 3rd bedroom if we had a need. 2nd couple arrived Monday and spent a bad first night as husband coughing and wheezing when lying down. Next night wife used 3rd bedroom, but removed all the bedding except the bottom sheet and re-used pillow and duvet from her twin bed. We need to know for future if owners can make such demands (not use a bedroom). We paid for a 3 bedroomed property. This woman very much needs to improve the way she talks to her paying guests. Our holiday was spoilt before it began.

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• David - Verified booking

  This was an old but very clean property in a great location in the Peak District.

  Very creaky floors which I guess is to be expected for its age. Nice really well equipped high spec kitchen but both fridges and the freezer were difficult to open as they weren’t fixed in the housing of the fitted kitchen. The busy road right outside the house was very noisy and meant that windows could not really be open especially at night (it was hot on floor 1 and ground floor) and it was not possible to use the garden comfortably to relax due to the noise of heavy traffic passing by constantly. 3 private parking spaces allocated to the property were not guaranteed to be available to use for 5 days of our stay due to being used by customers visiting the fish and chip shop opposite. This caused problems for our 3 car party. This issue was mentioned in an email but only after booking and payment. Bedrooms a good size (main en-suite bedroom ground floor door impossible to close). Beds comfortable and clean. Lots of bedroom cupboard space and bathrooms very nicely done. I’m sure plenty of others will enjoy and have enjoyed a lovely time here and we were okay but for the price point I think there are simple maintenance improvements that could be made and the noisy road/parking issues should be mentioned before any payment is made as this could be a dealbreaker for those seeking peace and quiet.

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• Heather - Verified booking

  The setting was lovely, the cottage was very clean However the night we arrived was very bad weather and the instruction from Sykes was poor even though I called prior to booking the cottage to ask how far from Hathersage.

  The owner did give instructions but not a very clear black and white post in the dark and the road was awful we had to leave our car at the Plough Pub luckily our son was with us and we used his car to gain access to the cottage this must be highlighted how steep and far the road is to get to the cottage, we are from the country so are aware how the natural setting can be a hinder access. Once we did arrive at the cottage no clear indication of how to get to the front door as two gates to get there which I totally understand as sheep surround the cottage. The cottage was cold on arrival and was most of the time as we went out all day it appeared the heating came on during the day but noted the thermostat were low on the radiators. Due to our son leaving on the Saturday we chose to leave also making our stay short as we would of had to walk to the car up the track with our luggage which is about a mile away. We were disappointed and feel this was not worth the money on reflection from previous stays that are not that far away from this cottage.

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• Sophie - Verified booking

  We had the pleasure of staying in this beautiful abode for a very special Anniversary, and we are so happy we did!

  It has everything one could possibly want and more for a relaxing break away. It was spotlessly clean (and we are very picky about cleanliness), extremely comfortable and peaceful. The owners are so lovely and have great, fast communication. The whole process from booking, checking in and leaving was a breeze. The owners have also gone the extra mile on little touches, from personalised The Lanterns items and decor (which made the accommodation feel more like a luxury hotel) to really thoughtful and very generous welcome gifts, all from local Buxton sources. You can tell that the owners genuinely care about their product and that you enjoy your stay to the upmost. The location of the property is perfect, just a short peaceful stroll into the hustle and bustle of lovely Buxton and equally a perfect location for anyone visiting the other wonderful delights the Peak District has to offer. We would definitely book to come and stay at The Lanterns again, we loved it! Thank you very for a wonderful stay!!

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• Mr Blackbourn - Verified booking

  WOW! The perfect property in the perfect location. We had an amazing stay at Burr Tor Barn. The barn itself has been lovingly restored and has views of the hills and valleys below. Situated on a small farm, the owner Amanda was very friendly and helpful, always on hand if needed and with great knowledge of the local area. We made use of the fully equipped kitchen, with everything we needed for self catering. The beds were huge and very comfortable giving us a great nights sleep. Showers and bathrooms were stunning, very clean and modern. Location was ideal for exploring the Peak District, with plenty of walks nearby. It was nice to come back to the peace and quiet of the barn after a day out. You definitely can’t go wrong booking this property, we are already looking forward to going back.

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