Villas In Cumbria

Reviews

What our customers say about their holidays

• Suzanne - Verified booking

  It saddens me to write that me & my partner were extremely disappointed with this lodge .

  I had read some reviews prior to going that mentioned this particular lodge was a bit run down & that fixtures & fittings needed up dated , but thought these things would have been addressed since then & especially after lockdown & due to Covid . On arrival the lodge did look a bit dilapidated in comparison to the surrounding lodges , the wood is rough looking & tired . The lodge itself inside also looked tired when entering , the windows had dirty smears over them as if they hadn’t been cleaned properly which made it look scruffy with the sun shining through . Foam Packers from the side of the sofas were hanging out or on the floor - which I presume were meant to keep the covers in place . On first impressions I would have expected a higher standard for the money which was £565 for the weekend. The grill tray & oven were dirty & had not been cleaned . Glasses & cups were dirty also . There was severe mould , cobwebs & dust down the back of the double bed in the main bedroom which made the room feel damp . All in all extremely upsetting that the lodge was not up to standard. On a positive note the location was great & surrounding facilities and we were blessed with the weather . We are local to the area & wanted to support local businesses after the last few years we’ve had to help the local economy get back on its feet , but sadly I’d not be returning to this lodge . This is the second review I have wrote via this email link & I have not had any response or feedback which is frustrating. I can forward some photos of the condition of the lodge that I have taken . Look forward to your response Suzanne Hemingway.

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• Angela - Verified booking

  We stay at Limefitt every year as we love the site, the Haybarn Inn and the local walks etc.

  Unfortunately the lodge let it down on this occasion purely on the lack of cleanliness and late check in time of 4pm. I did ask if we could check in early and was advised due to additional cleaning and Covid this wouldn't be guaranteed so I expected the lodge to be immaculate. 6hrs is allowed for cleaning between departing guests and new guests arriving (10am - 4pm). We therefore felt really let down when:- the oven was dirty with grease filled trays, the bedroom wardrobe top shelf was absolutely caked in dirt and dust, there was empty food packets down the side of one bed, a bra was left in the 2nd bedroom wardrobe and the bathroom door was swollen and warped and kept sticking until eventually the handle came loose which we then reported. So we are left wondering what was happening in the 6hrs allowed for cleaning? As we were meeting family throughout our stay, we didn't have time to complain and we didn't want to ruin our holiday further as the site itself and the location are beautiful. We ended up cleaning the lodge ourselves and it took 30mins between us (maybe 1hr if a more thorough clean was done). We have never before written a bad review and it saddens us to do it this time but at least it may allow for the issues to be put right. I would suggest a clean inspected lodge and even with a thorough clean the check in time could easily be 2pm or 3pm at the latest. Many thanks

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• Carl - Verified booking

  It is very clear that the owners care with the little touches around the lodge from the robin on the kitchen blind to a wide selection of books.

  However the lodge is well loved and needs some tweaks. From reading other reviews the sofa with no legs has been that way since at least June and we visited at the end of October. It did make it unusable for us as we are in our 50’s and my knees don’t quite behave as they used to! Whilst we were there one of the legs on the other sofa broke. This was on top of a few other things we called maintenance about. They resolved everything in the afternoon we were out including getting a new sofa (with legs!). This was outstanding by the maintenance team but my counter argument would be if this could be solved so quickly reactively, why has the other sofa not been addressed in 4 months? It’s a smaller lodge but it’s really cute and it would not take a great deal to make a 3 into a 5 as it has a brilliant location on a fabulous site. The hot tub is well maintained although it is quite noisy through the night. Limefitt is a gorgeous park which is quiet but quite beautiful. The on site Pub was great and there are lots of walks to be had from your lodge. We would definitely go to the park again as it really is so lovely. However, as cute as Robin View Lodge is we would question returning to stay there.

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• Carl - Verified booking

  It is very clear that the owners care with the little touches around the lodge from the robin on the kitchen blind to a wide selection of books.

  However the lodge is well loved and needs some tweaks. From reading other reviews the sofa with no legs has been that way since at least June and we visited at the end of October. It did make it unusable for us as we are in our 50’s and my knees don’t quite behave as they used to! Whilst we were there one of the legs on the other sofa broke. This was on top of a few other things we called maintenance about. They resolved everything in the afternoon we were out including getting a new sofa (with legs!). This was outstanding by the maintenance team but my counter argument would be if this could be solved so quickly reactively, why has the other sofa not been addressed in 4 months? It’s a smaller lodge but it’s really cute and it would not take a great deal to make a 3 into a 5 as it has a brilliant location on a fabulous site. The hot tub is well maintained although it is quite noisy through the night. Limefitt is a gorgeous park which is quiet but quite beautiful. The on site Pub was great and there are lots of walks to be had from your lodge. We would definitely go to the park again as it really is so lovely. However, as cute as Robin View Lodge is we would question returning to stay there.

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• Mr Hawkins - Verified booking

  We had such a lovely 4 day stay here, upon booking via the Original Cottages website I asked on the special requests if they could do anything to make it special as it was my partners birthday, there was a birthday card with a bottle of prosecco and little bottle of local gin with glasses ready for us on arrival which was so lovely of them! The property was spotless and had all the utensils we needed to cook our meals as being self-catering during this pandemic was important. The outside seating area is lovely to enjoy the last bit of sunshine in the evening and the bed was really comfy too which is always needed after a long day out walking. We could not have picked a better property to stay in and the location was great too, we travelled to lots of different areas from where we was staying and it was initially easy to find upon arrival on the directions provided. Also the car was parked right outside the door so it was easy for us to carry our belongings in and knowing we had a allocated parking space. Highly recommend this to anyone who is considering staying in the Lake District. Amazing weekend!

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