Villas In Cumbria

Reviews

What our customers say about their holidays

• Nick - Verified booking

  A lovely house in a wonderful location, with good facilities.

  Although very small, our family of 4 were happy for 5 nights. A few things to watch out for: On arrival,m the key safe box was wide open. Not sure if it hadn't been closed properly or if someone had broken into it, but something to be aware of. In you are tall, you'll bang your head on the hanging lights multiples times during your stay. We had to put a chair under the one in the lounge to avoid injury! Spotlights would make much more sense... ah, the spotlights.. maybe not, beware the spotlight in the shower cubicle, it'll give you a really bad burn because they get far too hot (especially if you're balding like me). The heating - ignore the 25 mins max message unless someone has only just left the property, it took 1.5 hours to get the water hot enough to ensure we wouldn't get Legionnaires! After that, an occasional 25mins was fine to top it up. Thankfully we took our own baking tray because those provided were in the oven and clearly hadn't been washed. Unfortunately we didn't take our own bottle opener, and the one provided was broken. We had some inquisitive slugs roam around the kitchen in the evenings, but they were harmlessly returned outside. It happens, our previous home had them too. 9:30 check-out. Come one really? That's far too early, especially with a family of 4 trying to cook/eat/clean-up breakfast. This definitely needs to be increase to at least 10:30, if not 11. Sedburgh is absolutely lovely, just be careful of some of the 'pubs' (restaurants) as they can really burn your wallet. Check out the Waffle Cone and Red Lion (we had to book). Parking wasn't an issue until the night before our departure, and due to the ridiculous departure time all the spaces were still occupied, so we had to lug our stuff up and down the road. Oh, and say hello to the chap next door if you see him about. He's lovely and doesn't bite. All in all, a very pleasant stay, which we might return to in the future.

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• S - Verified booking

  Sedbergh is lovely, will definitely return to the area.

  Fells cottage is small but full of amenities and spotlessly clean. A great location. Plenty of useful information about cottage, lighting Esse range and locality. Made booking with Booking.com - no key collection information from them but from Sykes Cottages who I didn't book with so they didn't have my email address. Only when I queried the possibility of moving dates did I get key information - on 12.12.18. Pertinent information about key collection could have been more prominent and not buried in a wordy email that included all details, Sykes app download and travel insurance. Didn't have any direct contact with the owner - only via Sykes. Owner kindly agreed to let me move dates (reason for stay was attending a wedding but one relative couldn't go due to having flu) but I decided to stick with my original booking as extra charges to move dates to January 2019 were excessive. Only ended up staying one night (spent other nights visiting ill relative). Arrived around 5.30pm on 13.12.18 and cottage was very cold - storage heaters had expended their heat; thankfully the Esse range was easy to light with enough wood provided for a couple of hours but it did take a while to heat the space, after the doors to kitchen, bedrooms and bathroom were closed. I could have brought wood from home to keep the fire in longer had I known I would have to rely on lighting the stove. Choice of Failed to meet expectations - didn't book with Sykes so I had no expectations of their service

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• Carole - Verified booking

  Thank you again for yet another fantastic cottage booked with your company.

  The location was amazing, key was easy to access. On entering the property, it was immaculate, warm and clean. Exactly as it had been advertised. Gorgeous bathroom with a lovely hot shower. Well stocked kitchen with every utensil a professional chef would be proud to use, resulting in some fantastic meals. Very close proximity to the bus stop from Seatoller to Keswick. A quick 3-minute walk down the lane to a local hotel which doubles as a bar for non-residents. perfect location for in good weather some amazing climbs and hikes within walking distance. We encountered no problems with using the National Trust car park literally 50 yards down from the cottage. One negative comment maybe to be reviewed for future guests the television was confusing to access. After 2 days of trying, we finally figured out it was operated via Firestick which required the log in details sited on the TV screen, this was so tiny we would suggest enclosing all the operating instructions including passwords etc within the welcome pack. Could maintenance also fix the guttering to the rear of the property? It is broken resulting in water penetrating the outer wall which will arise to major damp issues over time. Overall, we thoroughly enjoyed our time, and would return in a heartbeat as we would with the other properties within your portfolio. We look forward to booking with you again very shortly. 10/10 xxxxx

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• Michael - Verified booking

  The cottage is fine and in a great location, close to the town centre and was lovely and clean, Zoe the cleaner did a great job.

  We thought that the listing for 4 people is a little misleading as the cottage is very small and doesn’t really have facility for 4 people (there are only 3 seats in the lounge and 3 proper seats around the dinning table). I would also suggest that there is very little storage for 4 people to put clothes in. We have used this cottage before prior to it being with Sykes and don’t think that some of the additions that the new owners have made add anything more. The range cooker in the lounge is too big and a gimmick, my own personal view is I don’t want two pages of instructions of how to light the thing and all the hassle of cleaning it out. There are a few minor niggles that need to be dealt with such as the shower door, and the low light fittings that are a bit of a hazard and the broken door tray in the fridge. The changes to the rear garden area are great, and this makes somewhere nice to sit outside there are new external doors, new wood floors and a dish washer. When booking we where aware that this cottage was fine for two people and that is what we found as there was only two of us staying for the week. The personal touches that the previous owners made such as a bottle of wine on arrival and a small message where gone, this might be something the new owners may look at as it makes you feel welcome and a valued customer and adds a nice personal touch.

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• David - Verified booking

  We stayed for two nights and enjoyed our stay.

  The beds were comfy, the kitchen was well appointed and the shower worked well. We were out and about most of the time and the weather was a bit damp so we didn't use the garden. We used the TV once and didn't encounter any of the problems others have reported. We couldn't find the outside bin to put our rubbish in when we left. As others have said, the parking situation is a bit odd. We used the NT car park. One thing worth noting for non-members is the ticket machie only takes coins - who carries £8 in coins these days? Fortunately, I'm a member of the National Trust for Scotland, and althought the NTS has a different parking scheme from the English NT, I left the NTS sticker on the windscreen and no-one seemed to mind. (Possibly no-one checked). There is a notice on the ticket machine that overnight parking isn't allowed, which is confusing but again no-one seemed to mind. Is there an official agreement with the car park operators that tenants in the village may park overnight? The instructions for the flat mention a parking space across the road: is this just the bit of road that is slightly wider than the rest, because it isn't marked as a parking space the way us city types are used to! There were freshly painted double yellow lines on both sides of the road and I didn't want to chance parking there.

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