Dog Friendly Cottages in Helmsley

Reviews

What our customers say about their holidays

• Danielle - Verified booking

  Sykes Staff have been nothing but friendly and accommodating, they were not to fault for our unsatisfactory stay.

  The property however had dust webs left in corners (despite cleaners) and offered no QR code/Covid guidelines, no antibacterial hand wash or sanitiser (good job we took our own). We were greeted by a wasps nest by the front door obviously using the property’s roof. The door with its large double glass windows offered no privacy from passers by using the shared drive and communal laundry room given the fact the shower and toilet were right behind it which resulted in us having to hang a towel over the door. The pictures of the garden were misleading. It clearly shows a grass area which had been cordoned off and belonged to another property which only left the stoned area you see in the pictures which would have been fantastic if it weren’t for the fact they are not friendly to the paws of our fury friends which meant our pet friendly get away wasn’t in fact so pet friendly at all and his off lead play time went out the window. The directions to the property are not clear, even using ‘what four words’ we had difficulty. In the end we were forced to contact Sykes which then had to contact the owners who added another couple of steps to the directions. Frankly if it weren’t for the fact we had to rely on a family member for travel and our signal was so spotty we never would have stayed.

  Read more less >

• Martin - Verified booking

  The cottage is quite a good size for a 1 bedroom property.

  Access is 3/4 mile down a track. The track was fairly smooth but very dusty due to dry weather. Cottage is other side of yard from back of owners house but guests are free to use that area, which had a large table with a sun shade. Car parking is inside the yard, which had gates, or on the grass beside the track. The front door opening into a hall but normal access was through the french windows from the yard. The hall was useful for storage and a dog (if you have one) also had a cloakroom with a shower. The lounge/diner/kitchen was a reasonable size and seemed to have everything we needed. The TV had a Freestat box (not Freeview as in the description) so channel numbers all different. It was a small square TV and replacement by a 26 or 32 inch TV would be an improvement. Wi-Fi was available. The bedroom is quite small but had enough storage with a small wardrobe and a chest of drawers. The en-suite is a large wet room which has been been well set up for a disabled person. The property is set in beautiful farming countryside, with plenty of walks, including ¾ mile into the charming village of Hovington where there is a shop, a bakery and a cafe. There is good access to Ryedale and the moors to the north. Nearby Helmsley has lots of different places to eat and drink.

  Read more less >

• Vanessa - Verified booking

  I stayed in Brookleigh last week and I was absolutely disgusted at what I saw.

  The house was very very dirty and Dusty in every room. The bedroom room furniture in one double room was appalling, it was old dirty and smelly, the bed was so old with thick dust under it, the rug was old and like a rag. The bathroom was disgusting, bath scratched, dirty and smelly. Windows through out the house were filthy. The hoover full of dirt to the top, hair all wrapped around the brush head, that hadn't been used for months.My husband had to clean it all out so we could use it to clean the place up. The back garden was awful , very dangerous and boxes of rubbish laying about that hadn't been put out for the dustbin collection for weeks, wheelie bins outside were full when we arrived and smelt really bad. I have stayed in hundreds off cottages but none in this condition before. I personally think it needs one hell of a deep clean. Where the cottage is situated is brilliant and looks lovely until you walk through the door. We couldn't open any of the windows because they had been painted over so you couldn't open them. I hope that this will be looked into and that you will get back to me. I know that people had complained about the cottage as we were told my people in the actual village. We paid good money to stay there and we were so disappointed.

  Read more less >

• Martyn - Verified booking

  Hutton le Hole was again the perfect venue for our holiday.

  Beautiful village, lovely people. Brookleigh cottage however didn't offer such a good experience. On our sixth stay there issues arose again which have been mentioned in previous feedback. On arrival we were unable to park at the cottage and had to wait for people to return to their vehicles before we could unpack our cars. This happened on several occasions during the week. Maybe better signage would help. The cottage is still very tired and in need of upgrading. The covers on the sofas are badly stained and we were pleased we brought our own throws to cover them. The bath and shower curtain are particularly grubby and off putting. Most concerning were the two occasions when the electricity supply to the cottage failed and we were unable to locate the fault on the fuse box. Calls to the emergency numbers went to voicemail and attempts to call us back failed as the village has no mobile coverage. Could a landline not be available for emergencies? Less important things that we have mentioned before about beds being uncomfortable and bedding being torn have not changed. Sadly our ideal holiday cottage turned out to be a bit of a nightmare this time.

  Read more less >

• Karen - Verified booking

  Upon arrival at Stable cottage, we received a warm welcome from the owners.

  Once we entered the cottage we were disappointed. Thankfully we were only using as a base, so not planning on spending much time in the cottage. My husband is disabled and has problems with mobility, hence why we booked the cottage, wet room, disabled bar to hold onto by the toilet and all one level. The wet room you could hardly open the door as the bed was blocking the door, you could not even open the door half way! I have never stayed anywhere where the seating was so uncomfortable, so it was hard to relax,watch tv or read a book. The beds, it was like sleeping on boards, the bed linen was supposed to be white, but it gone that yellow colour, from where it had seen better days! On the surface it looked clean, but it wasn't, the lampshades had flies in them, cobwebs!!! If we had been there for more than 3 nights, I think we would have left and checked into a hotel or come home! We were really looking forward to spending some time on our own and relaxing, but we left very disappointed with the cottage and relived to come home.

  Read more less >