Dog Friendly Villas In Cornwall

Reviews

What our customers say about their holidays

• Clare - Verified booking

  Firstly you failed to let me know that the property booked and for which you took all the money had been double booked and no apology.

  I only found out 10 days before going to Cornwall because I checked up. Then I had to book 2 more cottages for the family which was difficult and no where near the sea. The one called Tom is very tired. The owners are rather mean. It needs a lot of updating, bed linen and carpets, soft furnishings are tatty. The wifi is always falling out and the shower temperature could not be adjusted so we could not have more than 20 sec showers until it was eventually sorted half way through the holiday. The meanness is the fact that 2 toilet rolls and a couple of bin bags were provided only. I’ve never stayed anywhere which shouts “mean”. My adult children stayed at “Sleepy Fox “which was very much nicer and clean and welcoming, Tom has no manuals or guides or anything that makes you welcome.. I lived in N Cornwall and know many areas and rentals but this seems as if the people are just going through the motions of making money on a country Estate that they bought which already had a rental business BUT they have done nothing to update or care for this cottage. It could be very nice but £ 850 is too much for this place. To top it all the caretaker sent me a text asking me to strip iff the beds and put them in black bags as this was due to covid (which it is NOT). She never produced the black bags but I did strip off the beds and put the towels and everything together just o be a good person. I still think it is a cheek. I did ask to have the shower and wifi looked at but we gave up on the wifi in the end. As someone who does AirBnB all the updates could be set against tax so I think the people must not care or be disorganised. They need to bin their duvet covers, duvets and linen- it is Alll abominable. Please let me know if you can help me gain confidence in booking again with you. Regards Clare Luscombe

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• Denise - Verified booking

  General layout was good with plenty of space and in a lovely setting.

  However the cottage was damp when we arrived and it took several days for the smell to subside. Part of the kitchen wall was mouldy as were some of the walls in the bathroom. We were particularly disappointed with the poor standard of maintenance in the bathroom, namely: the floor in the vicinity of the wc had structurally failed where the floor depressed alarmingly when stood on, unsightly discolouration of the mastic bath seal, mould on walls, broken blind affording little privacy for a ground floor facility and general deterioration of the window frame. There was no positive air extraction in the bathroom other than opening the window. Elsewhere in the main bedroom there was significant open cracking in the plasterwork, the windows had not been adequately cleaned and appeared to have smears of paint on them. In the kitchen the tiled worktops had stained and missing grout, the oven was not clean. The above reflects the general tired appearance of the property and we noted from the visitors book that we were not alone in thinking this. Similar concerns were raised some two years ago, but no action appears to have been taken. We are surprised that this has not been picked up on through your company's vetting process. Overall we did not feel that this was good value for money and would be reluctant to book with you again.

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• Liz - Verified booking

  We enjoyed a really lovely stay at Sea Horizon View.

  The property has everything you need for a stay away, and in a great location. The beds were really comfy, and loved all the books, dvd's, toys and games there - plenty to keep everyone entertained. You can park on the street outside between 6pm and 9am, and only for an hour after that, but the nearby carparks are affordable. We paid £7.40 for 24hrs in the Summerleaze carpark and you can come and go in this time with no additional payments, which we thought was really good. The only things I would say about the property is that 1. THere is no way to turn on the outside lights when you are going down the steps, and you definitely need to be able to see where you're going, and 2. There really needs to be blinds put up on the kitchen and the bathroom windows - especially the bathroom as you are overlooked. I ended up putting a towel up over the bathroom window, just to feel comfortable. Apart from that, we thoroughly enjoyed our stay and would definitely stay again - thank you

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• Simon - Verified booking

  The property was lovely - very clean and well maintained and had top of the range white goods.

  It was comfortable and well laid out. I do however have a couple of criticisms. Firstly I had requested that the two single beds were made up into a double, as there was going to be two couples staying. This had not been done and there was no way of contacting the owners to get this changed. I don’t know if this was a breakdown in communication between Sykes Cottages and the owner, or what but it was frustrating. Secondly, the literature states that fuel for the wood burner would be provided - it wasn’t. Thirdly, the literature in the cottage says we should use our own towels to use the hot tub but online it states that all towels are included. We did not take any of our own towels. Finally, the literature in the cottage states that the hot tub is cleaned out after every booking - it clearly wasn’t because there was sand in the bottom of the tub. These are only minor issues but if the owners state that things are done and provided, it would be nice if that was the case.

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• Janice - Verified booking

  Lovely apartment with every thing you could wish for.

  Kitchen had everything you could think of, sofa and chairs in living room really comfy. If you have children they will not be bored as there are lots of toys and games. Plenty of books too. In a lovely position ( did get woken on the Saturday night due to people talking loudly on the street but to be expected situated where it is). Lovely shops, pubs, eateries nearby ( all walking distance). Summerleaze Beach ( with car park) just a few minutes walk as is the canal which is beautiful. Beds not very comfortable - mattresses very soft. No instructions for where the waste should go ( bins downstairs were locked with a padlock so guess they were for nearby properties) contacted the caretaker/owner who told us we could leave in the apartment or leave downstairs which was not ideal so think this should be looked into - most people like to recycle too so really think this is something to look at. Overall a lovely stay in a really lovely place.

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