Easter Holidays In The United Kingdom

Reviews

What our customers say about their holidays

• Judy - Verified booking

  Ref: 34E65-21-EN 224 Atlantic Bays, St.

  Merry, Cornwall. After a 5 hour journey, on arrival we were very disappointed to find the Chalet/Lodge was not at all clean and fresh. There was an unpleasant smell of staleness and odour from the furniture and floor mat in the sitting area. The mat was very dirty with lots of hairs and bits. The floors were dirty. The white doors and door frames have lots of brown staining on them. The shower tray looked unclean with hairs etc. The glasses were smudgy with fingerprints on them. Crockery and cutlery all needed a good wash. It was not a good feeling, in order to stay there we had to start cleaning the place, it was terrible. The windows needed to be open while we were in there as the smell from the settees and mat was strong and unpleasant. I, (Mrs.S) have a mild asthma condition which does not normally bother me too much but it was aggravated by the condition of this accommodation. I had to cover the chairs as best I could with towels to be able to sit on them. We did report this to you two days after our arrival as it was not improving. You sent a cleaner in that day and although slightly better it did not make that much difference. We got the vacuum cleaner out to try and clean the mat but this did not help as the smell from the vacuum was very strong. We think the dust bag must be over full, we did not attempt to open it, just tried to clean the mat with the hand brush but again not much good, it needs throwing away, and the settees need replacing. Totally unacceptable. This is the first time we have had to write a report like this after a holiday stay. Could not wait to get back home. It is very disappointing to have to write this as we have been waiting a long time for a holiday and what we got was a lot of stress.

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• Jessie - Verified booking

  Realising after many months in lockdown we didn't need an extravagant holiday, so we chose to glamp it up and stayed in this most charming little Shepherds hut, in the middle of the countryside on the edge of a farm.

  Warmly greeted by Mandy and her daughter, we were explained the ins and outs, and left to our own devices! No TV, WiFi or Internet connection, it was pure bliss and tranquility. We ventured out a couple of times, but quite frankly just enjoyed sitting out on the deck with a cuppa, chatting and playing games. The fire heated hot tub was the best ever! Mandy even text us before our arrival to see if we wanted it pre-heated, very thoughtful and I jumped at the offer. The tub was super toasty, and stayed warm enough to jump in first thing in the morning-and I took full advantage of this. Kitchen was well equipped for our needs, the fridge was much bigger than expected and we were able to fill it with more supplies. There was also a cheeky bottle of prosecco left for us and a bag of ice! An unexpected treat and very well received-nice touch that! The bed was a little hard, so 3 nights seemed a good amount of time to stay before any aches begin. Shower had a good pressure and heated quickly. I was worried with the recent cooler mornings/night I would get cold, but actually it stayed a very comfortable temperature throughout the day/night. And lastly, had regular visits from the resident and dog, super friendly and affectionate and just added to our wonderful stay. Highly recommend.

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• Andy - Verified booking

  We had a wonderful weekend at Rowan in December.

  .. It felt like being in the Swiss Alps (minus the snow). The only issue we had was the lack of water... We searched everywhere for a switch or stop tap and couldn't find any mention in the welcome pack. It took 3 phonecalls out on different numbers and two calls back to get answer 1 (switch looks like a shaver socket in the bathroom)... Great !.... But then water only dribbled out of the cold tap. Other phonecalls followed but luckily one of our party found the stopcock very low down in the bathroom cupboard which solved the issue. Ironically an hour later we found the instruction sheet for the water tucked away in the bookshelf. So... A small issue became a little bit of a frustration. Suggest if water is to be turned off each time, maybe pinning the sheet to the wall? The confusion of numbers in the welcome pack didn't help... Lake holidays, Dean something, site team, after hours team, owner... All confusing and passing the issue on (although very pleasant and efficient with it)... All sorted within an hour and didn't distract from a fabulous trip in a fabulous area.. We even found the second pub which we had no idea existed !

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• Mr Simon Lathbury - Verified booking

  The lodge it self is well located with stunning views of the local hills.

  The lodge was built in 2004 and is beginning to look a little tired however it was spotlessly clean and all the facilities you wanted in the lodge were there. The only thing you have to bring is yourself and your own food. The park has a great river which the dogs loved playing in, kids were playing in it. There is a good park for the kids to playing. There is an on-site pub which serves good food. There are two pubs close by. The mortal manAnd the Queens head both of which in walking distance. Ambleside Troutbeck and Windermere are very close by 5 to 10 minutes drive. The highlight of our stay was feeding peanut butter sandwiches to the badgers. We thought it was a joke when we saw it in the information but it is actually true. We had a brilliant time and have booked again for next year What did you enjoy most about your stay? Tranquility and a good base to explore the Lakes and it?s towns. Feeding the badgers peanut butter sandwiches at dusk. Fantastic to see. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Local walks at Elyrtwatet

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• Chan-an - Verified booking

  Had a lovely 3 night stay with my partner in early December.

  Needless to say, the hot tub was the highlight and an amazing treat even in winter - refreshingly crisp, cold air coupled with steaming, toasty water! We thought we would need heated blankets and hot water bottles to keep us warm in the hut, but actually the portable heater provided was already enough to keep us warm and cozy. Mandy was very welcoming and friendly, and just a text message away from bringing us more logs for the hot tub. There were also friendly cats and a dog that liked to come say hello. The hut also has plates/bowls/glasses/mugs/utensils all provided, and also basic pots and pans. There's also a good-sized fridge that has plenty of space to store several meals (though we mostly went out to restaurants, plus a takeaway from Infinitii on our last night who were able to deliver straight to the hut). We really enjoyed our stay and are thinking of coming back again one summer to experience the hut during warmer weather! PS. Future guests can use these coordinates on Google maps to navigate to the exact location! 52.8166047, -1.9359762

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