Falmouth Holiday Cottages

Reviews

What our customers say about their holidays

• Sara - Verified booking

  Wow, wow, wow, this is luxury, stunning and super comfortable accommodation!

  We have just returned from a wonderful week staying in the Granary at Boskensoe. It ticked all the boxes for us parents, our 9-year-old son and his grandmother. Firstly, the two-storey converted barn is spacious, beautifully appointed and decorated, and clean! It has comfy beds, plenty of fluffy towels and bathrobes! It has all the mod cons (Neff appliances, ovens, dishwasher, Bosch washer and dryer, Samsung Smart TVs in every room, and built-in sound system). The kitchen and utility contain everything you could need to cook, bake and do laundry. Maybe the only things missing were a pair of oven gloves and a coffee espresso machine. We made great use of the Webber BBQ, and daily use of the large hot tub, which was sparkling clean (the owner changes the water and cleans between rentals). Plus we could charge our electric car FOC. The Granary is situated on a working farm (very little noise, a bit of cow mooing), with stunning views across the Cornish countryside. The village offers a grocery shop, pub, coffee shop and a gorgeous gifts and interiors shop called the Oyster Catcher. Nearby, there is so much to see and do. We went out exploring every day to new locations - travelling between 5 - 30 minutes. There are also plenty of great places to eat, such as The Cove at Maenporth and Hocked on the Rocks at Swanpool, both of which are minutes away. We would love to return and have another wonderful stay. This was our 4th Cornish holiday in a rental property, and The Granary has been by far the best place we have stayed. It really was just perfect.

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• Janna - Verified booking

  The interior of Hazel Barn is well appointed however there is no window in the master bedroom apart from a skylight in the ceiling which made us feel that we were sleeping in a cave.

  The most disappointing thing was the exterior space which essentially boiled down to sitting in the hard standing car park area. There is a small wall that separates the house from your car and numerous previous visitors had suggested in the visitors book that there should be a gate fitted so that guests with young children or dogs could relax in the knowledge that they would not stray into the car park area. There are even old hinges on the wall from presumably when it was once a barn which could be used to install a gate. We were relatively lucky as the weather was bright but too cool to sit outside after a lovely day walking on the coastal path which is conveniently just a hop skip and a jump over the adjacent golf course. If it had been high summer we would not have been able to leisurely sit with a glass of wine with the patio doors open for fear of our dog wandering off into the car park! All the other properties on the complex seemed to have their own contained garden space apart from Hazel Barn. I also needed to contact someone because I was having difficulty setting up the Wi-fi. I rang the name and number in Hazel Barn’s information file only to be told that the info was three years out of date and the property had been sold to someone else and to ring Sykes Cottages (so please get someone to update the information file in the property). We love Cornwall and will visit again but we will not be staying at Hazel Barn

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• Jane - Verified booking

  On arrival the house was clean and well equipped and in a great location.

  However we soon discovered that the maintenance left a lot to be desired. There were 3 lightbulbs not working or missing. The electric window opener in the bathroom was coming out of the wall and unusable as it wasn’t safe. No way to close the bedroom blinds (skylights) in either room. We contacted Sykes (when we finally got through 24 hrs later) to report this. They called back to say that there are poles to operate the blinds. Found these but both poles are broken so we couldn’t open or close the blinds all week. The TV reception is very poor but the WIFI is appalling which meant we couldn’t watch any TV or Netflix/Amazon. You can barely download an email or browse the internet. We then had no internet for 12 hrs due to a BT problem but when this was fixed we still couldn’t reconnect. Again we reported this to Sykes and were promised a return phone call which we never got. My spoke to BT ourselves in the end and were told that no-one else had been in touch to report the problem. It would need an engineer to come out but as not the account holder we could not arrange. 2 days and no contact from Sykes. Appalling customer service. We finally got it to work ourselves after spending several hours trying. The poor internet and TV reception lets what is a lovely house down. If we had known it was that bad (commented in previous reviews) we would not have booked.

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• David - Verified booking

  Overall, a nice base for exploring the Falmouth area.

  It’s a very quiet location with access, via a private woodland path, to the coast and beach providing you’re fit and active and not pushing pushchairs etc. The following comments are meant to be constructive and are not meant to dissuade others from using the accommodation as it suited our purposes well: As it’s dog friendly accommodation, the front entrance area lends itself to having a gate affixed to the wall to enclose the front garden to some degree. The bedroom skylight blind in one bedroom which has suffered abuse in the past and which was consequently inoperative and fully closed while we were there, could be replaced with a mechanical rope pulley system on a flap blind. This would allow daylight in during the day and allow more fresh air circulation as required. It might also then be less likely to be damaged in operation. The Wifi signal is not the strongest but that’s probably a geographical area problem rather than the equipment used. I must say though, if I had to put up with such a poor internet connection where I live, BT would be hearing from me on a regular basis!! But I’m not familiar with connection issues generally in this part of the country.

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• Derek - Verified booking

  A very quiet and comfortable stay.

  Beds were very comfortable and all the facilties we needed for a self catering stay was there. The decor was very good . The location was excellent ; v close to Falmouth beaches and very quiet . However there are a few things which prevented a 5 star rating 1) Very poor instructions on how things works . There was very tatty folder with random instructions . We could not find instructions about ventilation windows in the roof(we managed to figure these out ) we could manage to open or close the in the roof . We are used to a rental property (and we've been hiring in Cornwall for 1 yrs ) having a comprehensive welcome file a) with instructions about all appliances etc and what to do, helpful guides to locations etc. 2) I know its no an essential, but we did not feel welcomed to the property. Yes there was a small bottle of milk for which we were grateful . In other properties we have had a note of welcome , cream teas , local beer cider left (OK we don't think its essential ) just a feeling of not welcomed . 3) No instructions about what to do with the rubbish ( we had to ask cleaners in the next door property what to do )

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