Half Term Breaks In The United Kingdom

Reviews

What our customers say about their holidays

• Sean - Verified booking

  Please refer to email sent directly to holiday park - the accommodation was absolutely brilliant, a credit to the owners and very comfortable.

  Everything we needed for the week and more was available., very clean and in top quality condition. The site was staffed with incompetent “teenagers” that could not or did not want to help. - shop was so poor and badly staffed we purchased all daily essentials from shell garage locally. Shop had no stock of milk or bread and staff standard answer to “when will you have some in”was “don’t know!!” Bins were absolutely heaving with detritus spilling out onto roadway overnight every night, (rat heaven) and wooden fencing around the bins was splintered and damaged - dangerous condition. Contractors on site did not adhere to speed limit on site especially 32 tonne lorries and large transit size vans, which arrived each day around 07:45! - an accident waiting to happen. Lots of dogs on site which is great……. Try emptying the waste bin adjacent to the lake more than once a week….. absolutely heaving with excrement all week from when we arrived and the smell was delightful in the heat of summer especially in an area where families gather. - finally emptied (as it was overflowing) on the Friday. Roadway (one way system) was blocked by contractors vehicles three times during our stay and we were forced to reverse against the incoming park traffic at the entrance against the one way system. Also the entrance barriers blocked on one side (two way road) all week by tractor and two mobile homes forcing incoming and outgoing traffic head to head through barriers. Not managed by the park. Safety of guests seems to be quite an afterthought. Accuracy, cleanliness, comfort ,facilities/maintenance stars and how likely are you to recommend refers only to the holiday home NOT the park in general as standards are a world apart. Please do publish this but I suspect you will not!! Thankfully we went out daily and got away from these issues. Please do feel free to call me to discuss any of the above issues. I’m sure with my health and safety background I could offer some quick fixes!!

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• Colm - Verified booking

  Ticencote Lodge was all that we had hoped and expected it to be.

  The furnishings were country casual style/design and the overall finish was most attractive. The living,dining, eating area was well served with plenty of cupboard space, an area for shoes and coats and overall very well appointed. Having the lodge within a few minutes walk of the lovely Barnsdale Lodge Hotel was the best of both worlds. Somewhere to pop across for a drink before cooking in the kitchen at the lodge but with the option of dinner at the hotel that we enjoyed on a couple of occasions, one being Sunday lunchtime. Unlike a hotel room, the lodge meant with only the two of us plenty of space to stretch out, a bathroom and shower room meant no sharing needed! The area of Rutland Water is beautiful and we enjoyed a relaxed week in delightful surroundings. We almost never return to the same place twice as we love to discover new areas but I have a strong feeling that we will aim to return to a Rutland Reatreat lodge at a different time of year.

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• Helen - Verified booking

  The property is ideally located within beautiful surroundings, felt very homely and nice comfortable living room to just chill in if you feel like having a lazy day when it’s a rainy one!

  The only SLIGHTLY negative feedback would be that some of the plates and kitchen items/ underneath the chopping board weren’t clean and still had food or food stains that hadn’t been washed off properly from previous stays. The shower head also came loose and hit me on the head while I was showering but this is nobody’s fault just a bit of general wear and tear that needs fixing. Will definitely be back again and would like to think we will use the property on a regular basis in the future especially in the summer months! Came for a few days for our honeymoon as we got married in the lakes in the days previously and was just what we were looking for! Dog friendly; the dogs were worn out from all the beautiful walks! Over all a really lovely stay thank you!

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• Lesley - Verified booking

  We stay in one of these lodges nearly two years ago and it was very smart and clean.

  This time we were forced by you to pay an extra £330, more than we have ever paid for a lodge. It was not very clean , the windows were filthy, the hot water tap didn’t work, the whole place looked tired. At the weekend the three lodges next to ours had been booked for a fortieth birthday party, guest arrived for the party and parked cars everywhere, we even had a camper van parked at the front of our lodge. There was another birthday party in one of the other lodges the same weekend. Very disappointing when you are expecting a nice, quiet and relaxing break. Our opinion was shared by other guests that W spoke to. All in all we feel very disappointed with the way we have been treated by Rutland retreats and Sykes holidays.

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• Nicola - Verified booking

  The Brooke is secure, safe, lovely location - perfect for us.

  It was a quiet well designed site giving privacy and peace amongst wildlife. The eco-house was spacious with plenty everything you need and other attractive design features. The two small paddocks were perfect to give a quick lead walk to the dog at each end of the day. On the surface it looked clean and well equipped. Our dog found a pair of a previous guests shoes under the coffee table - this area had not been cleaned for a long time. Apart from that we had no complaints and a perfect retreat from busy lives. The proximity of the hotel was convenient for meals which like everything else was of the highest quality. We would highly recommend the site for adults as a base for this fantastic area. Thank you.

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