New Year Cottages in Wales

Reviews

What our customers say about their holidays

• Damson - Verified booking

  Absolutely loved staying at the Towers - Castell.

  It was wonderfully clean, spacious and welcoming. The village itself didn't get overly busy, which is good if holiday crowds aren't your thing, and being that close to the beach was heavenly. Being able to watch/hear the sea was a lovely way to have your morning tea. The rooms were lovely and spacious with sufficient storage, very clean and well maintained and the kitchen had most of the basics (no pizza tray though!). The USB plug in the bathroom (on the end of the light under a cover) with the shaver plug sockets was a nice touch. The WiFi coverage was pretty good and there was enough coffee/tea provided for a few days so you could just walk in and have a cuppa as soon as you get there - with the addition of a pint of milk in the fridge to welcome you. The food from the local chip shop (Castle Fish and Chips) was outstanding and the staff were lovely, but be prepared for long queues and it isnt cheap, but not overly expensive either and is good value for money. The ice cream shop (Cadwaladers) was also good, very helpful (I have food intolerances) but the portion sizes weren't great for the price. There is loads to do without having to travel miles (but you can and we did), and we are really happy we chose to have the Towers as a base. The only drawbacks were the low points on the ceiling (my husband cracked his head a couple of times - but the listing did warn of this!) and the 3 flights of stairs which were a bit much after doing an 11 mile walk. Price wise we found it very reasonable, we stayed for 2 weeks in the summer holidays and it didn't break the bank. Overall, I am very happy with the stay we had and happy to recommend The Towers - Castell as an excellent place to stay.

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• Laura - Verified booking

  A lot of health and safety issues and environmental issues e.

  G. piles of rubbish including old radiators , old fireplace, plasterboard and plaster , and lots of bags of rubbish with a dank and musty smell outside house blocking footway from car park to cottages . there was a mouse in the rubbish on one occasion. car park unlit in dark as was footway from car park to cottages causing safety issue especially with so much rubbish on footway. there is disused swimming pool with foul water in it and not securely fenced off causing health and safety issues.The playground facilities were in a bad state of repair with visible signs of rot. the indoors games facilities in a state of neglect and the whole area had very uneven ground. . there was cabling coming from our sitting room going across pathway causing trip hazard .the bath in cottage showed distinct signs of enamel coming away and i would not have liked to sit in it and risk getting my bottom scratched It really was a very depressing place to stay everything in cottage was very dated and tired . we had come up for a family party on Saturday and couldn't wait to leave early the following day .workmen came and worked in cottage whilst we were staying . we are taking the health and safety and environmental risks further as in all the thirty years we have been with Sykes we have never seen anything like it. we have taken lots of photos to prove our case.

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• Susan - Verified booking

  The views from the apartment were lovely, apartment was spacious and clean.

  There is no elevator to get upstairs, so this is something to consider if you have difficulty getting up stairs. Contrary to the listing, there was NO handheld shower in the en suite bathroom. We booked for 4 people to stay and all of us staying had to use the one shower. That said, the one shower was very good, although a fairly small cubicle. The beds were beyond uncomfortable. We had a terrible first nights sleep, and had to improvise and put cushions and pillows on top of the mattress in order to be able to get any sleep for the remaining 5 nights. Kitchen is pretty well set up, with everything we needed to cook and eat in the cabinets. Toilet paper provided not enough for the time booked, since it was not on the list of items to bring and we were told on enquiry we would not be given any more, we had to go buy more. I would suggest this be added to the list of suggestions to bring with you, and also make information available on where to find things like rubbish/trash bags in the apartment. Based on the lack of sleep due to uncomfortable beds we would not stay at the Towers Castell again. Based on the misleading information about the hand held shower option I would question the amenities listings given for other Sykes properties.

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• Ellie - Verified booking

  The location of the cottage was fantastic, the views were brilliant!

  Great location, Menai a lovely place to walk around. Perfect view from the cottage of the local fireworks display! Great dining room table to all sit around together with the view. Quirky that you walk across the walkway to get to the cottage. There were a few things that could be improved. Check in was 4pm, we didn't actually arrive until 5pm, there were no keys in the lockbox....then the cleaners suddenly appeared with the keys. I think they were still in the house when we arrived. It would be nice to have a welcome booklet with information about the house. We struggled to get the heating working so it was cold. There were logs for the fire but no matches so that involved a trip to the shop to then be able to get warm. We ended up moving furniture through into the room with the fire so we could all be warm. Particularly in the winter some coat hooks and somewhere to sit to pop your shoes on would be good. We presumed there would be a hairdryer but there isn't, remember to take your own. Some of the bedsheets had drops of blood on them, as if someone had cut there finger and carried on making it. We had to remove all the glasses and mugs from the cupboard as the shelves were wet, they hadn't been dried before putting them away.

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• Rachel - Verified booking

  We loved our stay at Y Cartws.

  The cottages have all been converted from farm outbuildings and Y Cartws was the feed storage and cart house. The conversions are to a high standard with some beautiful woodwork and old beams. The scenery is lovely with the hills ascending just behind you. Great walks from your front door. The beds are brand new and so comfortable with lovely clean white bed linen. It was pretty cold when we were there but the heating was really good ... and we could control it ourselves. The log burner is an added bonus. There are stair gates on both the bottom and top of the stairs which is handy for kids and dogs. WiFi worked great. Washing machine AND tumble drier, very important in Wales. Eirlys, the owner, took over the farm in May 2023 & she is giving the cottages a real makeover. She is lovely and friendly. Her daughter Gwen is very sweet and she played with my 9 year old son and took him to see all the animals which he loved. I would definitely recommend staying here. Rachel, Judy & Patrick (Midlands)

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