New Year Breaks In The United Kingdom

Reviews

What our customers say about their holidays

• Jennifer - Verified booking

  Westbrook Lodge is amazing.

  It was easy to gain entry to the Parkdean site on arrival, with a barrier code from reception. There was ample parking for two vehicles with steps up to, and a gate on to the deck. The vestibule/utility area as you enter the lodge itself was ideal for storing coats, bags and shoes, and meant the lodge didn't feel cluttered with our "stuff". The kitchen area is gorgeous and very well equipped. There was more at the lodge than we were expecting e.g.; tea towels, oven gloves, tin foil, kitchen roll, washing up liquid, cloths, spare bin bags, hand wash etc. There were also a couple of dishwasher tablets and condiments (e.g.; salt, pepper, vinegar). It's hard to say whether these items are usually included or had been left by previous guests because the checklist we received with our booking confirmation said for us to pack most of those items - it was a nice surprise. We found everything easy to use and the instruction manual/quick start guide was easy to follow. The bed in the master bedroom was very comfortable. We travelled as a couple, and so we didn't use bedroom’s 2 or 3, but they were all good sized rooms (two doubles, one twin) with storage and wall-mounted TV's. It's unusual to be able to say there were lots of coat hangers - but there really were. And having two bathrooms was a real treat (with the ensuite being bigger than our bathroom at home!). The Parkdean site itself was lovely and quiet with a short walk to the lake. There are plenty of rubbish bin and recycling points around the park. Bowness-on-Windermere itself is a 5-7 minute walk away and ideal for the shops, bars and restaurants. We really enjoyed seeing the town come alive in the evenings whilst enjoying a cocktail (perhaps two?) in the Fizzy Tarte, and there are a couple of fish & chip shops (amongst other takeaways and amenities) if you didn't want to eat out, but didn't fancy cooking either. We would definitely stay here again.

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• Richard - Verified booking

  We had a very pleasant time at Reef Lodge.

  The accommodation was in a clean state and all necessary facilities were provided. Although there were signs of wear and tear this did not detract from our enjoyment. I could tell that the provided towels were new or nearly new and the kitchen utensils were also in a new or nearly new state. Reception staff were very helpful with some tips on cycle routes. The only minor problem was with the gas oven/grill which required assistance from reception to resolve the correct operation. Contrary to the incorrect instructions in the lodge equipment manual it is necessary to hold in the control knob to ignite the oven and grill. One source of annoyance was chatting from adjacent neighbours in Rimini Lodge while using their hot tub past night curfew which just goes to show how bad the sound insulation is. This is pointed out in the welcome pack literature but I guess some people cannot read or are just ignorant. On balance I would recommend Reef Lodge and Little Retreat.

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• Donald - Verified booking

  What a shame!

  Such a beautiful lodge in beautiful surroundings let down by its maitenance and upkeep. Dirty radiator and window ledges in main bedroom. The cooker was dirty and clearly had not had a proper clean for ages. The freezer was too iced up so was not fully useable. An aray of various tools were left on the floor in the boiler room. Overall the internal aspects fell very short of what we are used to finding in a Sykes property. Photographs of these problem areas are available if required. Whilst there we had two separate power cuts. There was no sign of a torch. For a cost of £800 + we would have expected a far better standard. We hope Sykes can look into this situation and get back to us with some satisfactory findings as we have another holiday booked with you in January. As advised above photographs are available.

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• Aaron - Verified booking

  Our short stay was absolutely perfect.

  Both Tina and Alan were very polite and welcoming upon our arrival and introduced us to our accommodation and the services they provide. The accommodation was spotless - clean, tidy, organised and spacious. It was clear to see they really take pride in what they do and provide. Due to our inexperience with wood fired hot tubs, the ability to be able to contact the host to pre-warm the tub even ready for our return from our ventures was ideal as it added the extra relaxation to the trip we needed. Our stay included a special day for myself and my partner and I couldn't ask for a better place to have spent it. I would highly recommend an visit Moel Y Parc as we will certainly return should we wish to explore the scenic Northern Wales again.

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• Sarah - Verified booking

  Reef lodge is a beautiful place to stay.

  Spotlessly clean and well maintained. The kitchen is well equipped for making meals. The towels are so soft and fluffy and smell lovely, l defy any hotel to bed them. Lovely little welcome pack is a nice touch. The hot tub is a wonderful place to relax after a day exploring the surrounding areas. Comfy beds and a lovely hot shower. This lodge really is home from home. The views are amazing. Lovely clean, tranquil site with a great field for the dogs, a walk through the gate here and you can pop into the pub for drinks and food on the site next door. Staff are really friendly and helpful on site. We had a fantastic break here with our two dogs and felt totally relaxed, l would definitely recommend it and we will return.

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