Last Minute Cottages in North Yorkshire

Reviews

What our customers say about their holidays

• Valerie - Verified booking

  The location of the house was great, 10 mins walk into the town centre.

  The house was warm, plenty of hot water, the house itself was a little disappointing, we booked for 8 but only 5 could eventually go, I am glad there wasn't 8 as it would have been a tight squeeze, especially the kitchen and downstairs bedroom. The property was not clean upon arrival, the large oven grill pans and shelf were badly soiled with burnt food, we did not use it as we found it to be unhealthy. The dishwasher smelt mouldy and when we washed our dishes they didn't clean properly, the filter was very dirty. The cafetier hadnt been cleaned for weeks it was badly stained and kept falling apart when used, there were 2 glasses that we found in the cupboard with cracks, the whole place was very dusty, the blinds, skirting boards, wall sockets, the bathrooms smelt very heavily of bleach which was very unpleasant and made me feel a little chesty after a couple of days as I am an asthmatic, the ceiling in the downstairs shower is peeling off exposing plaster. The toilet seat in the 1st floor bathroom was loose and needed attention. The Wifi code was different in the file and the notice in the lounge, we did put the correct one in the file when we worked it out. This property could be high quality as the owner states it is if it had some TLC and was cleaned to a high standard by the team of cleaners who have from 9am to 4.30pm to do the work. With it being a special weekend in Whitby the price of the property remained high I would definitely pay this price again if the property was in better condition.

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• Lewis - Verified booking

  We had a great holiday and enjoyed staying at Haven House.

  The location was good being able to walk into Whitby Town in 10 mins. We were able to go crabbing just 100 yards from the house and Sainsburys is only 1 mile away. Parking was adequate for our two cars (an estate and 4x4), just had to park them very close to each other to avoid overhanging the pavement. There were 4 adults and 4 kids so for us it would be better if the double bedroom on the top floor had twin beds instead (assuming they would squeeze in). We couldn't lock the back/conservatory door with a key but could lock it from inside. This wasn't a problem as you could go out through the front door and lock it anyway. We are pleased we booked Haven House and would visit again. Being critical here but these are the things which I think could be improved: - More/new crockery. There were a few all chipped and past their best. - Replace TV in lounge. We didn't use the TV much but a more modern Smart TV might be useful for someone else staying with kids when the weather is bad. - New dining room chairs. There were 6 chairs and another 2 older chairs in the lounge but some of the material is coking of the seat. I think all of these could do with being replaced. - More coat hangers in the wardrobes. There are some big wardrobes but only a handful of hangers. - Clothes line pegs. There was a close line but no pegs to be seen anywhere. - A kettle in the downstairs utility would be a welcome addition. - Descale the shower heads.

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• Margaret - Verified booking

  The big advantage of this property is that it is in easy walking distance of Whitby town .

  It also has beds for 8 people , 3 bathrooms and take pets . However we would in no way describe it as outstanding . For most of the week there were 4 adults 2 children and 2 cars and this was comfortable. When friends joined us for the first weekend they felt their downstairs bedroom was dank , it was a tight squeeze to sit 8 at the kitchen table and in the lounge and it was very hit and miss if there was visitor parking available ( this was described to us as guest parking but we weren't told it was a few spaces for the whole housing estate ) Perhaps our biggest concerns were cleaning ( especially when over 7 hours were allocated ) as we found a mouldy frying pan , a crisp behind a sofa cushion and socks in the washing machine . The stair carpet is threadbare in places . These things in themselves did not stop us enjoying our week but do make me feel that to describe the property as outstanding over states it .

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• Rachel - Verified booking

  The house itself is in a good location and has plenty of space and car parking.

  Unfortunately the house was absolutely filthy when we arrived and wasn’t even at pre covid cleanliness standards. We spent the first few hours of our trip cleaning and then again the next morning. I have never stayed/arrived in somewhere as filthy as this. Even the high traffic areas such as handrails made cloths brown when we cleaned them which is very worrying with the current climate. I rang Sykes first thing Saturday morning to let them know (rather than waiting until the end of our stay) and their service was brilliant in taking this on and letting us get on with our holiday. I have also seen that the mention of the en-suite room taped up plug was mentioned on here October 2019, this (along with other things mentioned on here and in the guest book) still have not been fixed. I would book through Sykes again but would not recommend this cottage to anyone.

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• Anonymous - Verified booking

  Nice house!

  The owner was friendly and responsive. The cleaner / helper that met us on the first day was super-friendly and helpful throughout. We had an issue with hot water on one occasion, that was fixed within hours. The house is very large and the garden, whilst not enormous, is very nice. Middleham is a lovely quiet village, a stone's throw away from lots of nice countryside and our kids especially enjoyed visiting Bolton Castle and Lightwater Valley, both short journeys away. However, the house is a bit dated and could use a bit of touching up and tlc. This is apparent throughout, most obviously in the snooker room. Also, almost none of the windows would open, which made it difficult to get air in the bedrooms, during our summer visit. For the pretty significant price, we would have expected it to have been slightly better maintained.

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