Romantic Villas In West Midlands

Reviews

What our customers say about their holidays

• Lisa - Verified booking

  On arrival we had to set to and wash all the dirty plates, dishes, cups, glasses and then clean out the cutlery drawer.

  No instructions for the oven and a grill rail / slider is broken so you cannot put the tray under the grill. No instructions for the washing machine and a regular leak on the pantry / utility room floor. Kitchen / larder well equipped. Some of the floors were dirty and all the windowsills throughout had dead flies, cobwebs and dust on them. The kitchen dustpan and brush were filthy and thrown behind the bin on the kitchen floor. The downstairs double bedroom has extensive bubbled walls with damp, the radiator did not work, only one bedside lamp and no drawers. Not user friendly or suitable for an elderly family member, apart from the fact it is downstairs. The other downstairs bunk bedroom had no drawers, soiled bed linen and one single open wardrobe for effectively a 3 bed room. The 4 poster bedroom had the most disgusting toilet cleaning brush ever, a useless bin that was dirty and fell over when you tried to use the foot pedal. The room was generally dirty and dusty, a small sink with nowhere to put any toiletries and annoyingly very creaky floorboards. The kingsize en-suite bedroom had no wardrobes or drawers and the foul smell from the septic tank regurgitated up into the en-suite bathroom. The other 2 x double rooms and 2 x twin rooms upstairs also had a lack of wardrobes, drawers, bins, some soiled bedding, dead bugs on the roller blinds, no plugs near a mirror to do hair. The shared bathroom upstairs has a shower curtain which sticks to people when in the shower, which is very unhygienic when it is to be used by up to 8 people from the 2 x double and 2 x twin rooms. A shower screen would be much more suitable, or even remove the bath and have a walk-in shower to make it safer. The shower is difficult to use and water goes all over the floor. Although there is a coat rack in an inner hallway between the kitchen and downstairs bathroom, there are no coat / boot facilities at either the front or back door. No door mat at the front door and a manky door mat at the back door. The lounge had 5 large poor quality sofas in it and a pub table stood in the open fireplace. No coffee table or side table for drinks / snack bowls. We rearranged the sofas and put the pub table in the centre of the room (too high really). We used double sided sticky tape to secure the Hessian rug to the floor because its' curled up edges were a trip hazard. Whilst doing this we noticed how dirty the floor was underneath the rug. Outside there were 2 good quality picnic benches and a nice bench on the front lawn. The random outdoor chairs on the rear patio were scruffy. The shared games room is a health and safety hazard. There is a large hole in the floor with a laundry bag dropped on top of it. There is a chest freezer full of meat in there?? There is bleach and also laundry waiting to be collected or being delivered back. Is it a games room, or a laundry / cleaning room? The sofa and chairs in there are a disgrace and belong in a skip, there was even a resident mouse living in the sofa that we called Zac. Only one broken pool cue available. Table tennis was also available. Although the youngest in our group was 15, you would not want young children in such an unsafe and dirty environment. It is a stretch of the imagination to call it a games room. Also, it was left unlocked all week with various (property) keys on the table. For safety there could be an outdoor security light on the courtyard parking area for people walking to / from said games / laundry room. Large potholes in the driveway up to the courtyard parking that need filling in. I have taken photographs to support the detail given in this feedback, if needed. As a family we have booked a large property through Sykes several times for our annual get together. We always go for 4 or 5 'tick' ratings. This property was rated as 4 ticks but really should only be 2 ticks. The owners seem to have tried to maximise capacity for the house, without considering the amenities in each room. This property needs a deep clean, it needs to smell clean too. With Covid we were shocked at the lack of cleanliness. The property badly needs renovation and some attention to detail in each room to warrant a 4 tick rating and the amounts that are being charged. Until this has been done, we think Sykes should inspect and regrade the rating for the benefit of others considering booking this property. Also, very poor and random internet access. Extremely disappointed on all counts; accuracy of listing, cleanliness, comfort and facilities.

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• Malcolm - Verified booking

  A lovely comfortable cottage, that was probably an old farmhouse.

  Very clean and very well equipped. A slightly strange layout probably due to being very old. All bedrooms were very comfortable and the heating was very generous. Plenty of cups, cutlery, and chinaware. 2 big cookers, dishwasher vast fridge and big freezer. Washing machine & Dishwasher. The lounge had plenty of comfortable seating but we all thought that it needed a wood burner, to add that little touch of homeliness. There was an alcove with a flue pipe, as if the wood burner had been removed. The TV also didn't appear in proportion with the room. The stairs to the 1st floor had to be negotiated with care especially when descending. The shared games room in a nearby barn, was not a deal breaker for us, but had we wished to use it, due to the rain there were a lot of leaks in the roof and the table tennis table and pool table were wet, also no ping pong balls and only 1 strip light came on for quite a big area. 3-4 old armchairs in there also suffered from the leaks. Overall we had a great time and the minor points we mentioned didn't tarnish our visit. 9 out of 10. Thank you.

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• Ali - Verified booking

  A fantastic property.

  The overall design is a little dated, but that is more than offset by a very comfortable, clean and well equipped house. Lots of little details that really make a difference, from the simple things like kitchen roll, scouring pads etc. to the more fundamental like a GREAT shower, decent Wi-fi, very comfy bed. One thing I didn’t think was that important but actually really makes a difference is a very good tv in the living room, this, combined with a cosy sofa with leg risers makes for a very enjoyable evening :) so often in holiday let’s we end up with tiny TVs and uncomfortable sofas! Not here! There are a few great walks that can be done from the property, the canal loop is well worthwhile and includes 3 pubs! Huge thanks to Paul and Dawn for a great stay and a warm welcome. Will definitely use again next time I’m in the area.

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• Janet - Verified booking

  We had a great week with family we have not seen for 18 months due to covid 19.

  The house had everything we needed but the big issue was the hornets nesting in the tree just outside the back door. On the first night once it got dark we had several in the house which was a huge issue for some members of our party. Luckily we were able to calm things as we know that Hornets are not normally aggressive but are attracted by the light. We made sure that all windows and doors were closed once it started to get dark and did not use the BBQ which was by the tree. However it did rather spoil the week it is a lovely spot and it is a shame there is not any information at the house about its history but I found a little book on line which is full of really interesting facts about the area

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• Rachael - Verified booking

  We stayed at Tudor House for my husband’s 60th birthday.

  The house and location were perfect. The house was immaculate and had everything we could possibly need. The beds were comfortable and bedrooms very thoughtfully arranged, all with their own bathroom facilities. The garden was lovely and a delight to be in. We tried some of the local walks direct from the house and thoroughly appreciated how beautiful the area is. We also tried a few of the local pubs which were friendly and served a good selection of beer and cider. Everyone in the our party had a great weekend and would loved to have stayed for longer. We will definitely be back. Thank you Shirley for all the clear and friendly communication. Thank you also for the food hamper which we all enjoyed.

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