Villas In St. Austell

Reviews

What our customers say about their holidays

• April - Verified booking

  We booked sebright as a little getaway with our dog.

  I must say I was a little sceptical after reading the reviews. Sebright is a lovely, relaxing and private getaway in a lovely part of Cornwall. The owners heated up the hot tub for us as we travelled down so it was ready for us when we arrived. We arrived late as we couldn’t travel as early as we wanted but the owners left the light on and the keys on a safe place so we didn’t have to disturb them. The farm was beautiful, we didn’t see much of it as we had planned days out already but we absolutely loved the privacy of our stay, 6ft fences all the way round meant that you had safety for your dog and private space. The log hot tub was just luxurious, you can feel the heat piping in. Lodge was spacious and had everything we needed, we brought food which we thought would be easy to cook given previous reviews but honestly you could cook a full roast dinner here, the comment about ‘no facilities, scissors, mop’ they had weighing scales! We brought extra bits given the old reviews but ended up leaving them in the car. There was everything we needed to be honest. It was clean on arrival and there was some fresh scones, cream and jam and even milk in the fridge. We didn’t actually get to meet the owners but they were very friendly when arranging keys, and were disappointed we didn’t get to meet their spaniels! We brought ours! We didn’t plan for the weather well but that was our own fault so we did leave late Sunday night, to beat traffic but the fire was a cosy place to snuggle up and watch a film. We felt it was close to the places we wanted to go and visit and was perfect for us. We have told many dog owners how we thought this was a perfect secure getaway and a lovely break for us too

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• Valentina - Verified booking

  The location was good, but the cottage smelled of damp, likely coming from the bathroom.

  Garden and outside area were not great, we were expecting a proper garden with a nicer fence/enclosure, but there was just grass. We appreciate that it is was the end of October, but gardens can be looked after in winter too (especially for the amount of money that two nights in the cottage costed). Hot tub was great, but it took almost an hour to reach the right temperature and the bag of logs can be used once only, so to use the hot tub again, extra money is required for another bag of logs, which is excessive after having spent almost £400 for two nights. It was very windy and we could hear something in the cottage rattling for the entire stay (not sure what is was, our guess is the metallic heater inside the cottage which is powered by wood). No shower gel/shampoo or hair dryer provided, which we found disappointing. We appreciate that these were not on the list of things provided, but it is what is expected as a minimum. Everything listed was there, enough space in the wardrobe for two nights, nice cottage inside, but, again, we were expecting more as furnitures had rusty handles and were old. It was clean, there is a dish washer and even dishwasher tablets are provided. Check in time is 5pm, extreme really, especially when you have to check out at 10 am and leave everything clean behind you, even take the rubbish out. Earlier check in was accomodated for us, but for 3pm, which is still late if you are there just for two nights. We were welcomed with ginger biscuits (which we loved) and a botyle of wine, which was very nice on the owner. Overall not bad, but can be improved a lot. And a bit too expensive for what we found.

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• Danielle - Verified booking

  We did enjoy our holiday.

  The place was nice but smaller than expected, however the sea view was lovely. We do have things to note though. I think marketing as pet friendly is not quite accurate. We kept our dog out of the bedroom as much as possible (as requested) however, one time he snuck in while I was grabbing something from the bedroom and jump on the bed just once. He did get a few mud marks on it but to claim that you needed to replace the sheets and under sheets, we think is a little misleading of your title as “pet-friendly”. We’ve been to Cornwall before in other venues which have definitely been more accommodating for dogs, especially as a fee for having a pet there is already taken for the holiday. To then ask for £85 for new sheets I would recommend changing your accommodation details for “no pets”. The hot tub was nice, although I’m not sure if everyone has used a firewood hot tub before, so maybe more information on this is needed for future holiday visitors. The bed was comfy and facilities were generally clean. We do believe there was either rats or some small animals scattering around outside but I guess to be expected for a location near farmland. Overall it was good, we had a discount due to booking last minute so we feel it fairly meets the price of booking we paid/to experience of accommodation. However, if we had paid usual price, we are not sure we would feel the same.

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• Bryan - Verified booking

  Sebright was clean with great views and the enclosed garden was great for our dog.

  We were left with scones, jam and cream on arrival which was a nice touch. The Sebright in my view was/is a camouflaged caravan not a log cabin as advertised as l didn't want a caravan stay, although it would have been cheaper. The bedroom bedding was clean although rather heavy and felt that with a little better layout could have had bedside shelves or cabinets. The kitchen area could do with a toaster and a microwave although l appreciate the space restriction but worth it. The sofa was on the small side and sort of swallowed you when sitting down. We attempted to increase the heating one evening following the instructions without any luck so decided to put the log burner on but it was difficult to get going as we only had larger logs and not sure about the two small levers ? Some basic instructions for the log burner, hot tub and washer drier would be a help. The bathroom did smell of damp and the sink area could be increased to provide some extra area to put some basic products on or a toilet bag. Also a toilet brush would have also helped. So a cosy caravan not a log cabin as advertised but has great views and enclosed for dogs but it's not what ĺ expected especially for the cost. . .

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• Alan - Verified booking

  Expensive, basic accommodation.

  Simple things like disposable dishcloths, tea towels and a mop not provided. Struggled to get items out of the oven 1st night as no tea towel or oven glove provided. Contacted Sykes on our 2nd day and I am still waiting for someone to get back to me. Wood fired hot tub provided with one bag of logs and a few fire lighters. No kindling so impossible to get the fire started. You cannot place logs onto firelighters. On our last day we were advised by the owner that there was to be an end of school party on site that evening and that he had neglected to tell us this when we arrived and apologised in advance for any noise or issues the party caused. We did not want to be around for this so decided to leave that day which meant we only had six nights which spoilt our last Positives is that it is a nice location and is near to local attractions and shops, the shower works well and the bed is comfortable but we would not stay here again.

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