Staycation Lodges & Log Cabins In The United Kingdom

Reviews

What our customers say about their holidays

• Eimee - Verified booking

  Such a lovely, cosy cottage!

  My husband, brother, brother-in-law and I had to make last minute Christmas plans, and we could not have chosen a better place to spend our Christmas! The cottage was just as expected from the photos on the listing and even nicer once inside as the place was decorated for Christmas with little decorations here and there and a tree in the living. There was even a Christmas card and a box of chocolates awaiting our arrival, which was a very lovely touch indeed. The kitchen was so well equipped, we had no trouble preparing anything at all and we had lots of space to store things. The fridge was quite small, but for 4 people with rather large appetites for Christmas food that needs to be stored in the fridge, that's on us and our choice of foods really! The bathroom and bedrooms upstairs were very comfortable and spacious with good light and just as depicted in the photos. Two things I will say: We first arrived in the evening when it was very dark and found the cottage a bit tricky to locate, as the map shown for the location didn't match the written instructions we were sent. But we managed it and made it into the cottage in the end! The height of the doorways and the ceilings downstairs could be problematic for anyone that might be rather tall. 3 out of 4 of us are quite short so we had no trouble, but my brother (the tallest of the group, around 6ft) had to duck under the doorways throughout the cottage, but once in the rooms themselves he was just fine! Overall, it was a truly wonderful and very comfortable stay and we'd absolutely love to book again!

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• Mark - Verified booking

  The lodge and the photos online bear no resemblence to the exterior of the property.

  The balcony seating area is badly in need of some cleaning. There was a pile of “dirt” on the outside table and the chairs were not usable until they had been cleaned and scrubbed by us. The bedding, towels etc were clean and fresh. However the overall cleanliness left a lot to be desired. The amount of dust, crumbs and cobwebs were not what we expected for the price that we paid. When we arrived the 1st thing my wife done was Joe down the full kitchen as there were crumbs etc and even some of the dishes still had food stuck to them. The dust in the glass on the extractor fan, I have left a message “dust me” on the top of it. This was supposed to be a break away for my wife, who is recovering from cancer and needs to ensure that everything is clean to avoid infections. The folding shower screen needs replaced as the seal at the bottom is torn away from the screen. This has resulted in “black” damp stains on the bath panel. There is a crack in the bottom of the toilet bowl in both toilets. The dust in the twin bedroom window, behind the curtain, beds and unit was really bad. The views from the lodge is fantastic and the cost of the lodge would easily be justified if the level of cleanliness was improved.

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• Lisa - Verified booking

  We had an incredibly disappointing stay in this property, relating to its poor maintenance and appalling standards of cleanliness.

  The property is not the 5 star comfort described. By way of brief example, Kitchen cupboards are peeling, bath panel is water damaged, wooden floor terribly water stained. Of greater concern in these Covid times, the overall standards of cleanliness were simply unacceptable. By way of brief example, walls and doors were tea/coffee stained, windows smeared, crumbs on dining table, thick dust on windows sills, kitchen and hall cupboard shelves dirty. The property is well sited with beautiful views and with some much needed TLC and deep cleaning, it could be lovely. We spent the first 90 minutes of our holiday cleaning and eventually terminated out holiday early, desperate to be back to a beautiful, clean home. Its so disappointing to see similar concerns being raised as far back as April with what seems to be little or no action taken to respond to feedback. The description of this property and the accuracy of the listing, in my opinion, urgently needs review.

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• Graham - Verified booking

  How Beck lodge is in a fantastic position and is beautifully designed but is let down by lack of proper maintenance.

  The shelves in the fridge door were broken making it hard to fit in everything needed for a family of five. We couldn’t take advantage of the local milk delivery as there was no room. The laminate on the cupboards by the hob/ kettle was heat damaged and warped. The modular sofa is past its best especially the end block which wasn’t suitable as a seat as it sinks down in the middle. There was only one functional bedside light in the master bedroom. There are brambles growing up through the decking. None of this really spoiled our holiday but I was disappointed that these issues hadn’t been resolved during/after the lockdown when the lodge would have been empty. It just didn’t meet the “Luxury” description in your advertising.

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• Stacey - Verified booking

  The property was as described and had everything we needed for our stay.

  It was like a home from home and even had a dog bowl which was perfect as we had forgotten to take one! As our stay was over the New Year period, it was very dark in the evening and would benefit from better lighting around the property, however we did not venture out much due to the weather. How Beck is right next to a fast running stream but as it rained for our whole stay we did not have the pleasuring of sitting out on the decking, which was quite slippery in any event so you do need to be careful. We hope to stay again in the summer to have the full experience of the light nights and warmer weather. All in all a great stay.

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