Villas In West Midlands

Reviews

What our customers say about their holidays

• Julie - Verified booking

  The surroundings were spectacular and secluded and were as we'd expected.

  The bedlinen was clean and fresh, and the toilet sink and bath were clean, as was the fridge and cooker. However the general cleanliness was lacking and the standard of the yurt was poor. Previous reviews have suggested that the yurt is in need of some TLC and that it was shabby.......this is in my opinion an understatement........dust, sticky handles, cobwebs and when we first walked in there was a strong odour. The outside furniture was dirty and would have needed to be cleaned thoroughly before we used it, which we were not prepared to do. At the very least we expected the property to be scrupulously clean, especially given current circumstances (global pandemic). We did not take this up with the owners, who live on site, as we felt that it was not something that could be put right in a couple of hours, and we did not feel that we wanted to have to unpack etc, or vacate the yurt for any length of time. In spite of this, we did enjoy the week, and the surrounding area is beautiful. Would certainly go back to this area, but not to this accommodation. I'd suggest that anyone considering making a booking, should read the reviews further back than this year, and also for the other yurts on the site. The problem of cleanliness seems to be a recurring theme, going back some time, and one which neither the owners nor Sykes cottages appears to have addressed.

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• Stuart - Verified booking

  Only the location The place had a microwave and washing machine in the house when opening the washer it smelled and I had to go buy some cleaner for it so I could use it as little one had accident the microwave I tried to clean after getting some wipes from the shop but did not work so must have been modled told the booking team about this and the said they would send cleaner out next day but when returning back to the house they were still in the same condition. The house was supposed to be of cleanned but found dirty and dead dead flys,moths and spiders on the corner of the walls down on the floor and on the window sides also trapped dead spiders in the window you could see had been squashed when arrive messaged the booking team and also sent them photos of the places where it had not been cleaned and was told they would send a cleaner out the next day after came back after a day out the same places were also dirty not even been touch just looked like microwave had been moved back messaged the booking team to be told will pass all comments on to the manager which is no good when you are being charged £70 for the house to be cleaned on your booking. So not a good stay even come home with a few spots so think there may have been something in the bed.

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• Beth - Verified booking

  Good location to local amenities such as a supermarket, eatery and public houses. In a quiet location with friendly neighbours surrounding. The garden is incredibly overgrown which is not a reflection of the images advertised. Areas of the house lack maintenance such as; stained carpets/sofa and badly smelling kitchen cupboards in which we needed to bleach before storing food in as there were multiple hairs and crumbs. We also found that the lack of seating was an issue as we needed to use garden furniture to sit down and eat a meal. Kitchen is under-equipped as it lacks in essentials such as; glasses and cutlery. There was only 2 wine glasses and 2 tumbler glasses so we needed to go to Sainsbury's to ensure there was enough glasses for all 6 of us. Location of the key safe is not made clear and it is actually around the side of the building, fortunately the building was left open on our arrival. The under stairs needs some attention as it smells and looks like a cluttered dump.

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• Castledine - Verified booking

  Location The garden is completely overgrown and unusable. Patio is filthy and has a plastic Xmas tree and empty lager cans strewn in one corner, visible from the dirty patio doors. On reading a previous review (which are filtered so you don't see the newest first), the Xmas tree has been there some time. The property had an odd smell when we first arrived and we were greeted by a stained carpet, dirty utensils and pans, a stained sofa, a lamp with a broken shade, cobwebs above the dining table and in the bathroom. The tiles in the bathroom also have pink mould (which can easily be cleaned) and a filthy patch of floor at the bottom end of the bath, hidden underneath what appeared to be a bathmat. Grim to say the least. Such a shame as the property has potential to be lovely, the location is great. It's not being looked after at all, in fact I think we left it cleaner than when we arrived. Massively overpriced considering.

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• François - Verified booking

  Bon emplacement, très près de la ville de Worcester. Nous avons récupéré les clés dans une boîte à clés, comme convenu. Néanmoins, la porte d'entrée était bloquée et il a fallu passer par la porte, côté jardin, pour ouvrir (heureusement) la baie vitrée du salon. Le jardin était complètement à l'abandon (herbe haute, ronces, fil à linge cassé, terrasse non balayée, sale) Intérieur de la maison - moquette tachée, sale, toiles d'araignées, abats jours de lampes cassés, vaisselle manquante ou sale. Four crasseux. Odeur très désagréable dans la maison à notre arrivée. Moisissures dans la salle de bain. Etats des lits, mauvais et couettes dégoûtantes - déchirées et très vieilles. Canapé lit dans le salon, tâché, très sale et inconfortable. L'aspirateur n'a pas été passé dans le salon. Décoration de Noël toujours présente fin juin ..... Quatre chaises seulement - nous avons réservé pour cinq personnes.

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