Villas In Whitby

Reviews

What our customers say about their holidays

• Rosalind - Verified booking

  The cottage is in a good location but in need of some TLC.

  The furnishings are tired and the mattresses are very saggy The fire extinguisher in the kitchen is out of date and it looks as though the fire blanket has been removed and re stuffed into its container. The tabs are not in the right place for it to be used properly. No appliances have been PAT tested. The microwave is in a poor condition. It is rusty inside at the back and side. The interior paint is peeling off. The stair carpet from the back door up to the sitting room is dirty, worn and wrinkled on some steps. The carpet on the landing is very worn. The main bedroom has plastic tubs sticking out from underneath it which catch your feet as well as looking bad. The mattress is very sagging and lumpy The bed frame creaks and squeaks- the bolts need tightening. I stayed in this bed by myself. I would not liked to have shared it with anyone. The duvet was very heavy and dense. There was a stain on it when I took the cover off at the end of the stay as requested. The mattresses on the single beds are also due for replacement. We came to Whitby to attend a funeral. We needed to hang up our clothes. The only wardrobe was full of bedding and other stuff. - this and all the stuff under the bed could have be stored in the downstairs cupboard and locked away. The chairs in the sitting room are also past their used by date. The seat cushion foam is very thin and you can feel the hard frame when sitting. The pleather is wrinkled because the cushions are worn out. Outside the small yard at the back was dirty with some rubbish and an old cloth on the floor. Long Steps to the cottage were very dirty with litter, dog poo and water leaking from a pipe. I realise these don’t belong to you but you should contact the council/ neighbours about their condition. Over the years we have rented various properties around Whitby and sadly this one was a disappointment.

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• Ian - Verified booking

  Really enjoyable stay at Cairns Cottage.

  Location absolutely perfect for us, 10 minute walk to the Abbey, steady incline rather than the 199 steps. Great views over the harbour. 5 minute walk to the main bridge in Whitby and a bit further for the beach. Pub at the bottom of the steps (please not for elderly or disabled the steps are very tricky with luggage and without so wouldn’t recommend). Property itself does need some maintenance, as per previous feedback, the towel holder in the top bathroom needs fixing as well as the toilet seat. The duvets aren’t the best and would recommend replacing them as they rolled up inside the duvet cover. Oven could maybe do with a deep clean but not too bad. Seating in the living room is ok but not that comfortable. Overall we would stay again and with the minor adjustments/improvements it would make it even better. Thanks.

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• Gay - Verified booking

  The Cottage was lovely, however it is situated between two roads on a steep hill so access from your car to the cottage is not easy resulting in multiple trips to unload/load your car on arrival/departure.

  There are number steps or a steep slope to overcome from either Church Street below the cottage or from the Ropery above the cottage, so anyone particularly unsteady on their feet may find it difficult. In addition, in the en-suite there seems to be a random issue with the plumbing in that the shower turns on when you either flush the toilet and/or then turn the sink tap on along with a high-pitched squealing sound. We also felt that the lounge suite was uncomfortable for us. That said, overall the cottage was ideal for us, close to the town centre and had great views of the harbour from the rooms. A well equipped kitchen which satisfied all our mealtime requirements and the cottage had excellent free Wi-Fi. We would recommend the accommodation and had a lovely holiday in Whitby.

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• Amanda - Verified booking

  Cairns cottage is in a great location to explore Whitby.

  We got a parking space, but only moved the car once all week. This is a lovely property, but certain things could be so much better and easily sorted. We found the sofa is not comfortable at all. Lightbulbs not working in some parts of the cottage. Curtains in living room have holes and scags. Bedding on kingsize bed, double duvet inside kingsize bedding, cover bobbling. We ended up using bedding from single beds. Wardrobe is full of spare bedding. We went to use the washing machine and the rubber seal underneath was covered in black mould and like a wet sludge. I had to clean it before I could use it. We didn't want to spend our holiday contacting people, about things that housekeeping should be doing, or reporting back to owners.

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• Rebecca - Verified booking

  We had a lovely stay in the cottage.

  The views were amazing and in such a lovely part of Whitby. We stayed at the beginning of January when it was freezing and the house got nice and warm very quickly. The attic room was perfect for our 3 & 5 year old, nice they had a bathroom so didn’t need to use the stairs at night. As clearly listed in the description and from other reviews, there are a lot of steps to and from the property as well as 4 floors in the house. This didn’t bother us. We also managed to get parking straight away. Overall we recommend and would return. The only thing that could be better would be to upgrade some of the kitchen equipment - the pans in particular had seen better days!

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