Alnwick Holiday Cottages

Reviews

What our customers say about their holidays

• Elaine - Verified booking

  Fantastic property.

  Immaculately clean. Great house to meet with family and enjoy the wonderful northumberland countryside/beaches. The house was well equipped (although maybe another frying pan would be helpful) and had lovely touches like activity packs for the kids, welcome tray in the kitchen and information about the area and local attractions. The beds were very comfortable and although A1 is very close we were not disturbed during the night and slept very well. I wish the property details had mentioned the small single room with pull out bed was ground floor as we have a family member who is in a wheelchair and didn’t stay with us but could have if we had known this. Also the description didn’t mention a high chair was available for use and we did bring one - if we had known this it would have saved us some room in the car ! I would definitely recommend this property to anyone wanting a comfortable family holiday home and would have no hesitation in re booking again. Thank you.

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• Diana - Verified booking

  The house is wonderful and the beds and sofas and general space was super for our family.

  I have to mention a couple of things that I feel need improving 1) The crockery is so badly scratched that we did not want to eat our food on it - so we felt we had to buy some plates. 2) the saucepans are in a bad way the bottom of the pans are all worn and food caught on the pans and pans smoked every time we cooked. We had a lovely stay and it’s a perfect spot for a family - be aware the house is actually at the side of the A1 if noise bothers you. Also, I booked the house on the basis it had a study listed in the description - when we arrived there was no study . I was disappointed about this. Overall, a super house for a family stay in the glorious north east. The beds are super comfy, the heating comes on in the morning and late afternoon, and there is a lovey log burner if you want to use it. We stayed in winter so the heating was appreciated. It has a super family kitchen to sit in and a lovely sun room with space to sit. Thank you.

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• Lesley - Verified booking

  One of the very best self-catering properties we've ever stayed in!

  Great location, spotlessly clean, good value. The added touches made the flat really special and comfortable. All the furniture, bedding and decor is tastleful and great quality and the owners have provided all the essentials, and much more. The welcome pack was absolutely lovely, and more than just essentials like milk and bread - even included a large bag of biccies for our dog, and two bags of sweets for the kids! The bottle of fizz was a real treat :-) Lovely big tvs in all rooms - handy for teenagers on rainy days! Other reviews mention the tight parking - that's true, but we managed fine with an estate car - just take your time! And there are a number of long stay car parks very close by if you'd rather do that! Quiet, residential location, but only 3 mins' walk and you're right on Alnwick main street. Can't recommend this flat more highly! Exactly what good holiday lets should be

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• Jon - Verified booking

  The property was not what we expected.

  I will be putting a letter of complaint in. Main issues are There was no mention of the building work going on right in front of the property. Basically spent a week next to a building site. Noisy Mon-Fri with limited road access to the property. Listed as 2 parking spaces, there was only 1 designated place. Poorly maintained property, damp on the wall, drawers that wouldn't open and close properly, shower that had mould and also leaked. I enquired about safe place to store bikes, the info we got back was wrong. The place we were told could store bikes didn't have room. The bin store near the entrance didn't have bins in it but looks like several weeks of rubbish bags dumped in there. A local cat had great fun ripping open the bags. Not hygienic. I would never have booked this accommodation if the listing had been accurate or at least being warned about the building work.

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• Karen - Verified booking

  This is a great, spacious, well equipped, top floor apartment in a lovely old building situated close to the river with lovely views.

  Both bedrooms have en-suites which is a huge bonus. Allocated parking spaces is fantastic too. However, the property was a huge let down because of the noisy building site immediately to the front of the property where 5 houses are being built. Going by the Sykes website, this work was supposed to be finished by end of July - we booked back in March and were never informed this work would be ongoing, otherwise we would have booked somewhere else. We arrived on the 4th Aug and the noise started just after 8am every day (including the Saturday after we arrived), windows couldn't be left open due to the noise, and the constant noise spoiled our holiday. This made out stay stressful, so much so that we came home a day early - not the peaceful, de-stress holiday we had hoped for unfortunately. Because of this, we've asked for some compensation/refund, but we're not hopeful.

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