Gloucestershire Holiday Cottages

Reviews

What our customers say about their holidays

• Sue - Verified booking

  We were greeted over the fence by the owner on our arrival and she was polite and welcoming and then left us to get settled in.

  The garden was pretty and was also dog friendly and secure. It had been raining heavily that day, but it was somewhat off putting to find that the septic tank for the cottage was in the garden near the property and was obviously not functioning properly, as the smell of sewerage was overpowering and the noise of the processing motor was quite intrusive, meaning that we needed to sleep with all the windows closed to keep the smell and the noise to a minimum. When we explored the cottage on arrival everything appeared to be clean and comfortable, with a pint of milk and some biscuits plus chews for the dog left for us, which was certainly appreciated. Unfortunately, when we turned back the bed there were several hairs on the sheet and a long blonde one on the pillow and on going into the bathroom we found several short, dark, curly hairs in the bath! It was also quite annoying that the inner front door was extremely stiff and tricky to open, literally requiring a concerted effort both to push the handle down and then to push the door itself open. The internet signal strength at this property was so poor as to be virtually useless, but maybe we hit a bad week as when we mentioned this problem to the owner she just said she'd not had any complaints from other guests. The one huge problem which completely ruined our whole holiday, though was when, on day 2, the owner shouted and swore at us over the fence, refusing to listen to any answers or apologies from us for something that we had already settled with the other owner a few minutes earlier! The genuine mistake that we had made, simply because the previous 6 properties we have stayed at have had no problem whatsoever with it, was to top up our electric vehicle charge using a genuine BMW slow charger, which plugs into a normal household socket, like any household appliance. (As an aside, the terms on the booking sheet clearly state that all electricity is included in the price paid!) We were totally taken aback at Brian's aggressive tirade and to say we were upset and angry is an understatement! This holiday had been meant to be a special celebration of our wedding anniversary and my birthday but we spent the rest of it feeling intimidated and unwelcome, finding excuses every day to delay going back to the cottage in case the owner was once again waiting at the fence! Ashleworth is a beautiful area and perfectly situated for exploring the locality, but needless to say we won't be coming back to Lawn Lodge!

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• Confirmed Guest - Verified booking

  I would have loved to have given more stars. The cottage itself was lovely and cozy, with great character. We enjoyed the open fire, the layout, the underfloor heating and the views. It was well located in a lovely village. The welcome food items were much appreciated and it was a great setting to spend a couple of cozy wintry days. In terms of constructive criticism, we found a lack of attention to detail, especially concerning cleanliness. The big ticket items were fine (bed, sofas etc.) but examples where it fell short included: sticky smears on the ground floor windows to the garden, placemats with crumbs / glass marks on them, scrambled egg crusted onto one of the pans, chipped plates and a microwave and freezer that needed a good internal wipe down. There was a main lamp not working and the upstairs bathroom (which was very small) had a very drainy smell. We messaged about the lamp on Saturday (having arrived Friday) and were told no-one could attend due to the storm that was blowing through (fair enough), but this was then never followed up on. We messaged the next day (Sunday) about the drains but received no response at all. We arrived mid-evening on a Friday and were due to depart on Tuesday morning, but decided to leave early, on Monday evening, due to the drain smell. It was a lovely property but needs a little TLC and better attention to detail. Check in is quite late at 4pm and check out quite early at 10am. The reason given is so that the cottage can be cleaned properly but I wouldn't say this had been achieved. I hope that's helpful so that these points can be taken into consideration to make improvements for future guests.

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• Confirmed Guest - Verified booking

  Holiday cottage was comfortable, however, the top floor could certainly benefit from some tlc.. The master bedroom was furnished very basically, wallpaper slipping, needing filling, side table/chest of drawers definitely needs improving, however, the bed was very comfortable. The guest bedroom where we stored our clothes was a huge let down both in furniture and soft furnishings - we would have expected decent clothes hangers not half a dozen wire ones. The bathroom had to be cleaned before we could put our own toiletries on the shelving as this clearly had not been cleaned prior to arrival. The view from the cottage was absolutely spectacular and the garden would benefit from having the dead plants removed - again a little tlc would really help. There is another cottage just a couple of doors down from Foxtail which was cheaper and furnished to a higher standard which we were slightly envious of. In all a lovely cottage but for very little expense and effort it could be so much better.

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• Confirmed Guest - Verified booking

  Teleurgesteld, hadden meer verwacht. Het is een zeer mooi huisje maar met wat vervelende ongemakken. Het AGA-fornuis stond aan en zorgde voor een te hoge temperatuur (28 á 30°C op de benedenverdieping). Fornuis uitgezet, dus niet kunnen gebruiken. De inductieplaat werkte niet correct (geen gebruiksaanwijzing kunnen vinden). Wifi zéér onstabiel. Bedden wat hard, maar slechte hoofdkussens. Echter zeer rustige ligging met mooi panorama van op de terrassen (allebei!l. Keukenuitrusting ok. Comfortabele zetels en mooie ruimten om in te relaxen. Maar zoals gezegd het bleef onder de verwachting (zeker tegen de prijs van net geen £1 ,200!

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• Confirmed Guest - Verified booking

  Although there was a warning regarding the shower room and one of the bedrooms, it should also have included the top flight of stairs being narrow and steep. My husband slipped on the bottom three where they turn and lacerated and fractured his big toe. Both toilet seats were loose and unstable and the curtain hook in the bedroom was also loose Much as the wine was appreciated, a pint of milk after a journey would have been more so. Blockley is a lovely village and ideally located for the Cotswalds The information should have included the nearest hospital or walk-in clinic

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