Last Minute Cottages in Grasmere

Reviews

What our customers say about their holidays

• Valerie - Verified booking

  The photos are misleading as this cottage is a lot smaller than it appears.

  The large windows in the main living area don't open, so there's no ventilation or air flow, making it stuffy and unpleasant in hot weather. It's also dangerous as if there was a fire in the kitchen, there's no way to escape without going through it. The shower overshoots the tiny shower screen, so water sprays over the side and soaks the bathmat and floor. The oversized grab rail also means you can only get under the shower sideways. Water pressure is good, which means lots of water on the floor. Temperature control is variable, so it's just as well it's hard to get under it. The bath wasn't draining, which added to the unpleasantness. The biggest issue that we had, however, was that the kitchen was dirty. Surfaces, dishes, and utensils needed a thorough clean when we arrived and this unfortunately led us to question the cleanliness of the entire place. It was also poorly appointed in the kitchen, making it virtually impossible to actually self cater. There was only one tiny pan that couldn't even poach two eggs at the same time. Overall it was such an unpleasant experience that we abandoned our holiday and left after two days.

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• Jeremy - Verified booking

  Lovely property in a great location so handy for the centre of Ambleside and with a car park pass so you could safely park your car in the large car park a couple of minutes from the property.

  The road the property is on is very narrow and double yellow lined so it is slightly problematic when arriving with luggage. The road is also very noisy on occasion. Right opposite a pub and the dustbin wagon woke us very early one morning. There was a big problem with the main TV in the lounge which was described as a Sky/Smart TV meaning you could watch on demand services. We noticed very quickly that there were no streaming capabilities but the very helpful housekeeper had her husband visit us on the Saturday morning to attempt to resolve it when it was discovered that not only was it not a Smart TV, it neither had any of the Sky functionality either due to the owner's account issues with Sky. In fairness, the father of the owner did try and resolve the issues but it went from getting a new TV on day 2 to finally getting a Roku streaming stick on day 4. The facilities at the property were very good - no microwave but a double oven, fridge/freezer, washer/dryer, dishwasher etc. The bed linens and towels were of excellent quality but, as some other reviews have mentioned, the sofa is pretty uncomfortable.

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• Clare - Verified booking

  This is the fourth time we’ve stayed at Underheron and although I appreciate that a property does occasionally require updating, for me, it has lost its homely feel and charm.

  On the maintenance side, the downstairs shower is leaking from the controls. The heating wasn’t very efficient. We couldn’t work out whether the thermostat on the wall in the hall controlled the boiler or underfloor heating. There are also two other thermostats, but again, not sure of their purpose. The radiator in the downstairs twin bedroom couldn’t be regulated and so my elderly father was quite cold in this room. The so called welcome pack and instruction manual for the appliances was hidden away in a random drawer when it should be out on display. Luckily we are fairly familiar with Grasmere and the property but for someone new visiting, there was little information to explain anything about the property or area. To say the property has had a recent refurbishment, it was disappointing to see evidence of water leakage in both upstairs bedrooms with paint and plaster flaking off. I would assume that a property of this calibre and price increase requires a certain level of interior decoration. I would be disappointed if we had paid the higher cost of £4000 per week at a property with these issues.

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• Kathleen Elizabeth - Verified booking

  Absolutely lovely property and we had a fantastic stay.

  We were both impressed with the cleanliness and the attention to detail throughout. The kitchen was lovely and more than adequate for our two meals in (the other one we ate out) and the bathroom was fantastic … bath/shower and separate shower! Toiletries were provided and lovely big towels. The bed was not so comfortable for me (bad back/arthritic knees) but that was just me. The only grumble was the settee was quite uncomfortable for both of us but my husband managed on a chair and I sank into the settee but didn’t feel comfortable. Wouldn’t stop me coming back though! The owners kindly provided us with a lovely hamper which was much appreciated, and we love the location too. Parking is always going to be a problem in Ambleside but we were provided with a parking disc to allow us free parking during our stay. We would love to come back … Ambleside is one of our happy places and the Old Village Shop is a wonderful place to stay. Thank you, we had a wonderful relaxing stay and used buses to get around! Perfect and lovely!

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• Graham - Verified booking

  The details for the property said that Sky TV was available.

  This was one of the reasons for going there because I'm less active now and wanted to watch the Test Matches. I called at the office in Windermere on Monday 7th June where the assistant agreed that it was supposed to be there and he said somebody would call that afternoon. Nobody did come until Thursday after my wife had called in to complain. The engineer said there was no Sky box or connection. Then I found that "Sky" had been deleted from the details, probably at the instigation of the owner. It had obviously been overlooked since the refurbishment. (I see the charges for next year are about double this year's.) Another disappointment was the gloomy surroundings: no views because of the tall trees which keep out the sun most of the time, even at this time of year. And the back "garden" was too steep for us to want to use it (no hand rail on the steps). We did see one red squirrel, though.

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