Group Accommodation Lodges & Log Cabins In The United Kingdom

Reviews

What our customers say about their holidays

• Lewys - Verified booking

  The property is lovely and really nice.

  Before arriving we had a damage and cleaning information pack with a hot tub disclaimer. The information pack was a little worrying as the cost of cleaning charges for pet hair and I had 2 with me. When we got to the property it was simple instruction from the email to access the property but no greeting on arrival. When we were putting food away in the freezer there was a smashed bottle which had not been cleaned up, there were a pack of Pringles on the cabinet that were out of date from July and also a plastic bottle left under the one sofa, this I was disappointed with due to the emails received about the cleaning charges. The hot tub we read through and said it’s cleaned every time someone leave and will be switched on and heated up ready. On the first night we never bothered with the hot tub due to the rain and darkness. We then went to look around 10:00 on the second day and the hot tub was cold and nothing would work it was saying pool too warm. I kept checking this by the hour and the water was cold with no change. I went to reception which was not open, I range the contact number provided on email and booklet in the love and no answer I also emailed the admin team and again no answer. I was unable to use the hot tub all weekend and this I am unhappy about as you pay extra to have a hot tub and we were unable to use. On the day of leaving the request to strip the beds and bag the sheets and towels ready for cleaners to collect was done before leaving. The hot tub had started to heat up but this was the day we were leaving. I feel we could have had more assistance to get this hot tub working and the general cleanliness wasn’t to the standard of what it seems before you attend due to the items we found, but the email makes you slightly worry before attending and taking your dogs as chargers and explained for different cleaning.

  Read more less >

• Richard - Verified booking

  So I wish I could include photos here as you would never stay in this cottage and unlikely to stay in a Sykes accommodation again.

  You needed a 4x4 to travel up the drive my car bottomed out several times with the potholes. Outside lights not working couldn’t see a thing, slippery decking slope couldn’t see key safe ridiculous. First initial impressions when entering were very positive, nice space and well laid out.and a welcome food pack Then… handle on the kitchen cupboard fell off, I noticed the floor kick board was kicked in. So the en-suite bathroom, the toilet was dirty,, I mean black stains and residue on the toilet seat, there was mould all over shower tray, water would not drain and after inspection found full of hair, shower glass filthy, shower extractor fan seemed poor under inspection clogged with dust. Main bathroom, the bath panel was kicked in, skirting rotted with damp, chrome filthy. Bedroom 3 with two singles, we used a cot, but both beds had broken slats so fell through when sat on them to dress the baby. I have phots of all this. Asked owner for assistance with outside lighting as it was dangerous his comment still on my phone was, “we had the opposite our lights on all night”,not what I wanted to hear. He came round and asked if all good with the property, it was New Year’s Eve and rather than cause a scene as I was so angry and upset and not in the best of moods and my partner didn’t want me to have a confrontation with him so I said all Ok, I wish I had shown him round I’m sure he would not have believed his eyes. Contacted Sykes sent them the photos, thought there might be compensation, a written apology. What a joke……… i

  Read more less >

• Nicola - Verified booking

  Mixed review.

  We stayed in Lazy Daze lodge in Bridlington. The lodge itself was lovely and clean, smelt fresh and new when we opened the door (I believe they were only installed in 2021). It took us a few minutes to find the key safe as it blends in (it’s almost opposite the door attached to the fence). Everything worked fine. The “kettle” in the kitchen was a little odd, it’s a drinks machine which boils water very quickly, but the water quantity vs mug size doesn’t match, so you either end up with half a cup, or it overflows. The main downside to this lodge is it’s position. It’s right next to a busy main road, there is a small hedge in between, but that doesn’t stop the noise. There’s a constant flow of traffic (cars, lorries, tractors, farming machinery) all day long from around 5.30am until 10pm. Oh, and on some days the drain cleaning lorry arrives at 7am and empties the drain system directly behind Lazy Daze lodge. Thankfully the road does quieten down overnight, but we couldn’t wait to leave the lodge during the day to get away from the constant drone of traffic. Hazy Daze lodge is the lodge next door, so it’s a little bit further away from the road, but I don’t think it will be much better than Lazy Daze as far as road noise is concerned. We will not be going back to Lazy Daze because of the road noise, which is a shame as the lodge itself is lovely.

  Read more less >

• Ian John - Verified booking

  You should not advertise this as a lodge.

  It's a big caravan with a large balcony. If you had to carry anything to the bedroom you had to walk sideways as the corridor is only about 2 foot 6 inches wide. It would be impossible to swing a hamster in the twin bedroom never mind a cat !!! Ther was only a foot between the two beds. The site itself was ok if you like peace and quiet because you'll get loads of it. It was like spending a week in a graveyard. There was a clubhouse which only opened once a week !! There was a small shop with almost nothing in it. I was told they didnt have a delivery. I genuinely only had a conversation with 2 holiday makers the whole week we were there.....I do not feel what I paid for the week was good value for money and i was very disappointed. The only good thing was we had a week of good weather but even then we left early on the Friday afternoon. There were a large number of pitches were lodges had been taken off site. Perhaps more people had the same opinions that we had. I will not be booking at Woodland Lodge Again......

  Read more less >

• Rebecca - Verified booking

  Had a lovely getaway, the property was nice, modern and tidy, however could of done with a good hoover as there was a lot of dog hairs especially on the carpet or even provide a hoover in the property so we could of used it.

  We had a problem accessing the heating, despite the lovely weather in the day, every morning the property got really cold which resulted in my 1 year old to wake up frequently early hours because she was cold, we contacted Sykes who kindly spoke to the owner regarding the issue and we was told the owner could not do anything as they was 4 hours away, no other help or information was given, we tried everything but the heating would just not work so we ended up having to buy a plug in heater :( One other thing I would like to mention is information on where to take your rubbish, there was no signs or information where the on site waste bins are we had to contact Sykes to ask, maybe just add it to the information sheet in the folder so that other guests know where they are, and also provide a hoover. Despite those mentioned above we did enjoy our stay and we would recommend this property to others and also return in the future :)

  Read more less >