Holiday Apartments in Glenridding with Hot Tubs

Reviews

What our customers say about their holidays

• Jean - Verified booking

  The duplex apartment was fabulous, very comfortable, spacious and much better equipped than Sykes’ description stated, eg oven gloves,tea towel, kitchen roll, detergent, tea, coffee, etc.

  With 4 of everything not really enough to be able to wait to fill dishwasher but that didn’t bother us, we wash up as we go. Found the bed comfortable but small (standard double). The duvet was too small for the bed, we found a larger one in the cupboard and swapped it, possible just a housekeeping error. The appartment. was very warm, clearly well insulated. We turned the rads down to 2. It was clean but there were dusty areas eg radiators and in corners. Bathroom needs a bit of maintenance but still lovely. Sykes’ information is out of date. Reception closed at 6pm, we almost missed it. The pool, sauna etc were shut at 6pm Tues -Thurs. Sykes had said 9pm, We’d have aimed to arrive 1 hr earlier had this information been supply. There is a pay washing machine and dryer on site £2.50 for each. Whitbarrow staff and holidaymakers were all very friendly, felt like a real home from home. Other reviews complain about the parking, this is less than 5 mins walk away and Whitbarrow are happy foryou to park by reception to unload/load your car, so no problems experienced. Disabled parking is right next to reception. There are Charging Points there too. Location was great as close off to A66 (and quiet!), we had good hill days out at Ullswater, Ennerdale and Honister Pass.

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• Vincent - Verified booking

  This duplex apartment enjoys lovely views and it is quite comfortable.

  Being on the second floor it can be a trek if the lift is out of action, which it was for the entire time I was there. There are no mobility aids in the bathroom, surely an oversight as they are so easy to install. Although you can unload your car, you have to park it in the large communal car park which is some distance (if you have a disability car badge, you can be accommodated at the nearer the apartment but that is not guaranteed). I would not recommend too much cooking (there is no oven) in the apartment as the smell does tend to linger! Surely a washing machine would be of more value than a dish washer and the TV is from another age! I was unable to eat in the restaurant as it was closed Monday to Wednesday inclusive during my week. It looked very nice with beautiful views. The swimming pool, sauna etc. are all very nice and well maintained; it's great at low season when you can have the place to yourself, but I would not want to be anywhere near it at high season! The Staff are very friendly and helpful. I would return but to an apartment on the ground floor and out of season. But Apartment 29 is fine if you are able bodied. Oh, forget streaming films from Netflix etc. as the signal is not strong enough for that.

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• Mary - Verified booking

  I thoroughly enjoyed my stay at Whitbarrow Village.

  My apartment at Ullswater 29 was excellent. It was beautifully presented & had everything that I needed. The only problem that I personally encountered was the fact that the apartment was a duplex. I have angina & asthma plus I am in my late seventies & climbing 13 steps, a few times a day, didn’t suit me. Unfortunately the lift was out of action one day during my stay & as the apartment was on the second floor I again struggled when walking up the stairs. The fire alarm went off in the very early hours of one morning during my stay plus also late one night. I was staying at Whitbarrow for a week. The alarms were false alarms. The staff were very apologetic. The staff at reception were very helpful & attended, very quickly, to any problem that I had. The pool looked very inviting & was enjoyed by fellow holidaymakers. I used the restaurant on a regular basis &, on the whole, the food was quite good & the majority of the staff were extremely helpful and kind. The grounds are very well maintained. I wouldn’t hesitate to return to Whitbarrow Village again. This was my third visit. Next time I would ensure that I didn’t book a duplex apartment due to my health issues

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• Neena - Verified booking

  Overall the cottage was a lovely relaxing stay.

  There was just a couple of things that I would say need attending to . Bathroom shower no hot water so had to have baths or use the shower after having a swim and a bulb out over the sinks. Cobwebs hanging from the smoke alarm and the beam in the bedroom, water damage stains on the ceiling over by the small window and thick dust behind the TV. Light out in the extractor above the hob . All reported to reception staff, who were all lovely. The only down side to the holiday was that the lift was broke the whole week, this really did impact on the week as the cottage was on the top floor which ment using the stairs each time we left the cottage and as one of us is disabled this made it very difficult especially when first checking in and checking out carrying cases and bags up and down stairs. But we would defiantly stay here again, the location was beautiful, the staff couldn't do enough for you .

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• Melanie - Verified booking

  We stayed at Ullswater 29 for a week and really enjoyed it.

  It is on the 2nd floor but you have access to a lift. The property is well presented and clean with everything you need (personally I would introduce a broom or a hoover so you can keep the property clean during your stay) and we liked the fact that the bedroom is separate. The balcony is roomy and has beautiful views. It was very quiet, I suppose it would be a lot busier when the schools are off in England. We had a fly problem but this was not isolated to the property, I think the closeness to farms might have something to do with it. The complex has a pool, hot tub, sauna and steam room. 1 hour slots need to be booked and you have the option of adult only access twice per day. The restaurant has a nice selection of food but tables need to be booked in advance for dinner. All in we had a very pleasant stay and would definitely return.

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