Holiday Apartments in Pooley Bridge

Reviews

What our customers say about their holidays

• Angela - Verified booking

  My husband and I really enjoyed our stay at Cosy corner in the lakes.

  The apartment was delightful…. very well equipped and very clean & bright. Being self catering, the kitchen was great to cook in. The only issue I had, was that the mattress on the bed was far too soft for me. For anyone with a weak back, like myself, it was not a firm supportive mattress and so I struggled to sleep well, for the 10 days we spent there. Unfortunately, this put a huge strain on my back and I feared I would ‘put my back out’, as has happened several times in the past. Obviously this would not be a problem for anyone not requiring/needing a firm, supportive mattress and so this is always a risk for me personally , when we stay away anywhere. The facilities on site are very good. There is a very nice restaurant, leisure pool and crazy golf & putting green, as well a big outdoor chess board. Although the leisure pool is very nice, with clean changing room areas & towels provided, it was hugely disappointing for me, that the main pool did not have graduating steps down, with a handrail, into the water, as did the baby pool. Having certain mobility issues with my legs (very weak muscles and arthritic knees), I was unable to get myself into the pool, using the vertical ladder steps. If I had of struggled to do so, I most certainly would not have been able to get myself out again. I had the same issue with jacuzzi pool, which I had been so looking forward to using, as there were no railed steps to enter the jacuzzi! I felt the leisure facilities were really not thought out, for less abled people, especially for people worse than myself, physically. It was the biggest disappointment of our holiday, as had intended to swim every day.

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• Simon - Verified booking

  Overall we enjoyed our stay at Glen Cottage: its location in the middle of nowhere was great, the views brilliant, the accommodation clean and the facilities good.

  We enjoyed the four days we stayed in the Lake District very much and were rained on a lot (as you would expect) but also had periods of great weather too. There were a few things that could be better though: - the toilet was loose and it was a bit unnerving sitting on it at times. - we felt that the notices for dog owners left for us were somewhat blunt & abrupt. We, of course would look after the accommodation but to be told that we 'must' do this and 'must' do that did not set us up with a great feeling about the time there and stressed my wife more than it really needed to: rules are fine but please treat us as adults when it comes to keeping in line. - the description of the property could have been clearer. Whilst we were aware that it was a single storey, it was not made clear that part of the other rental property on site was in fact on top of our accommodation. There was significant noise from what I assume was an uncarpeted or hard floor above us every time people walked about or used the stairs. This was true of both sets of people using the accommodation so we assume it was the floors rather than the people. Fortunately, there was little noise during the night apart from the odd toilet flush(!) - the garden provided for us was very small and the grass very long - even though someone mowed the grass on the area reserved for the other accommodation, ours was left long meaning that it wasn't really practical to use the garden. Overall these are relatively minor quibbles but sorting them out would have resulted in a super score for the property.

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• Catrin - Verified booking

  The floorboards from Beckwood as so creaky.

  . it's fine if there's no one there but unfortunately the place was full for the duration of my stay. The guests from the 3rd to 8th at Beckwood were a group of youngsters who were up until 1am crashing around upstairs which kept me awake. They had 5 cars with them and took up the whole parking area and even onto the grass. They also used all the hot water - I tried to shower at random times during the day but because there were so many of them, they'd used it all. The shower is also really challenging to control and very hot. I had to have it on low flow to keep it at a manageable temperature. The kitchen doors need changing as the dishwasher one looks so untidy but luckily doesn't affect function. I found the let very comfortable overall, the sofas were great, the bed was comfortable. Overall it was clean but I did use the hoover to improve on the rug cleanliness and the poor cleaner must have a challenging job as it hardly touches it - there was clearly a white dog staying previous! The WiFi was slow and I was hoping to complete some work whilst I was away but the WiFi inhibited my ability as it wouldn't open websites on my laptop. I would stay again, as it's the perfect base and minus the faults, I had an enjoyable time! But I would try to avoid it when Beckwood was full or ask the owners who is staying there to avoid people who stay up late!

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• William - Verified booking

  Lovely cottage.

  The bedrooms were well furnished and the beds were all comfortable. The kitchen had everything needed. The lounge was lovely. The windows in the lounge and main bedroom were very difficult to open and had to be wedged to stay open. For an older couple this would be very difficult to do. The property was very warm almost stuffy so having a fan provided was very welcome. The parking whilst tight wasn’t too much of a problem. It would be useful if the spaces were fully marked out and painted on the ground. The difficulty of trying to speak to someone about a matter after our trip was a little worrying. I don’t feel confident if we had run into a major issue like missing keys or something during our trip we would have been able to get hold of anyone in good time. The number given was a landline and mostly automated. It kept repeating I should go online to resolve any problems we had. I had to leave a message and wait for someone to call me back. This wasn’t an issue this time, as our holiday had finished but imagine urgently needed assistance and there is no one available. To be honest that lack of support available would stop me booking again.

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• William - Verified booking

  Lovely cottage.

  The bedrooms were well furnished and the beds were all comfortable. The kitchen had everything needed. The lounge was lovely. The windows in the lounge and main bedroom were very difficult to open and had to be wedged to stay open. For an older couple this would be very difficult to do. The property was very warm almost stuffy so having a fan provided was very welcome. The parking whilst tight wasn’t too much of a problem. It would be useful if the spaces were fully marked out and painted on the ground. The difficulty of trying to speak to someone about a matter after our trip was a little worrying. I don’t feel confident if we had run into a major issue like missing keys or something during our trip we would have been able to get hold of anyone in good time. The number given was a landline and mostly automated. It kept repeating I should go online to resolve any problems we had. I had to leave a message and wait for someone to call me back. This wasn’t an issue this time, as our holiday had finished but imagine urgently needed assistance and there is no one available. To be honest that lack of support available would stop me booking again.

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