Holiday Apartments in Pooley Bridge

Reviews

What our customers say about their holidays

• Jon - Verified booking

  Our family typically camps in and around the Keswick / Northern Lake District region and spend our summer holidays enjoying the outdoors in our favorite part of the country!

  The birth of our second child in January made us look at other options for accommodation this time around, less canvas and more home comforts and convenience. We splashed out on Howe Keld 4 based purely on the location and the pictures provided on the Sykes website for our 2024 family holiday - upon arrival we were totally blown away by how stunning the property was, so much more spacious and well furnished than we were anticipating … the property just goes on and on and on! We were pleased to be greeted by the enormous hallway which allowed us to immediately unpack our kit for the week, 2 adults and 2 young children - this may seem trivial but made life much easier not having to struggle with 2 little ones in tow - with that taken care of we could park the car, forget about it for the week and get on with enjoying our holiday. Sizeable bedrooms and beautifully finished bathrooms were also a treat and really affirmed that we'd picked the right place to stay and we'd be in for an enjoyable and comfortable week. Upon arrival we did experience an issue with one of the bedroom windows - however we reported this to Angela in housekeeping who dealt with this for us immediately, and was also lovely! The location of Howe Keld 4 for us couldn’t have been better - minutes from Derwent water, Keswick High Street and not to mention the views of Catbells at the front and Skiddaw at the rear … this was truly the base camp we were hoping for! 100% we will be rebooking.

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• Julie - Verified booking

  The building has been renovated from a B&B (which we have stayed in previously) into apartments.

  The owners have done a wonderful job and don’t appear to have scrimped on anything. Easy to self cater if you wanted to with plenty of equipment. Comfy beds, good bathrooms, really good soft furnishings that gives it a homely feeling. All of good quality. The suite sadly was very uncomfortable (sorry), it was low and those with mobility issues would struggle to sit and stand as some of us did. Others may well indeed find it ok. We had a couple of problems whilst there, one of the showers wasn’t working properly and the heating didn’t appear to be working. There is an on-site manager Angela who is lovely and had the Plummer out the same day. The shower was fixed with a new part but the pump had gone on the heating and a new part had to be ordered but everything was sorted the following day. The owners brought us some electric radiators to use very quickly until the problem was rectified. Able to park outside front door and off car. Parking disc free for one car in public car park very close to building and we just bought another one from the Council online which was reasonably priced as we had two cars. Thanks who Angela who sorted everything out and to the owners responding quickly. We will definitely return.

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• Steven - Verified booking

  This is a really lovely apartment.

  It is warm and has a homely feel. The furniture, fixtures, fittings and equipment are all of excellent quality. A lot of thought has been given to the decor and interior design touches, which has resulted in great functionality as well as a beautiful finish. The property was spotlessly clean on arrival and very welcoming after travelling. The tea, coffee, plum loaf, basic provisions etc. were very much appreciated. We found it's location to be absolutely ideal and adjacent car parking is most convenient. We were easily able to stop immediately outside the front door to unload our belongings before parking up in the car park and making use of our permit anyway. Our car remained there for most of the week because everything is so handy on foot and there is, obviously, plenty of excellent walking from the door. We had a really enjoyable, memorable and comfortable stay in this high standard accommodation and wouldn't hesitate to come again if opportunity allows. The 5 star rating and review are fully justified. One specific item of feedback: a heavy door stop would be useful to hold the data locked sprung front door and fire door open - just whilst unloading/loading.

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• William - Verified booking

  Lovely cottage.

  The bedrooms were well furnished and the beds were all comfortable. The kitchen had everything needed. The lounge was lovely. The windows in the lounge and main bedroom were very difficult to open and had to be wedged to stay open. For an older couple this would be very difficult to do. The property was very warm almost stuffy so having a fan provided was very welcome. The parking whilst tight wasn’t too much of a problem. It would be useful if the spaces were fully marked out and painted on the ground. The difficulty of trying to speak to someone about a matter after our trip was a little worrying. I don’t feel confident if we had run into a major issue like missing keys or something during our trip we would have been able to get hold of anyone in good time. The number given was a landline and mostly automated. It kept repeating I should go online to resolve any problems we had. I had to leave a message and wait for someone to call me back. This wasn’t an issue this time, as our holiday had finished but imagine urgently needed assistance and there is no one available. To be honest that lack of support available would stop me booking again.

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• William - Verified booking

  Lovely cottage.

  The bedrooms were well furnished and the beds were all comfortable. The kitchen had everything needed. The lounge was lovely. The windows in the lounge and main bedroom were very difficult to open and had to be wedged to stay open. For an older couple this would be very difficult to do. The property was very warm almost stuffy so having a fan provided was very welcome. The parking whilst tight wasn’t too much of a problem. It would be useful if the spaces were fully marked out and painted on the ground. The difficulty of trying to speak to someone about a matter after our trip was a little worrying. I don’t feel confident if we had run into a major issue like missing keys or something during our trip we would have been able to get hold of anyone in good time. The number given was a landline and mostly automated. It kept repeating I should go online to resolve any problems we had. I had to leave a message and wait for someone to call me back. This wasn’t an issue this time, as our holiday had finished but imagine urgently needed assistance and there is no one available. To be honest that lack of support available would stop me booking again.

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