Log Cabins with Hot Tubs

Reviews

What our customers say about their holidays

• Michi - Verified booking

  1. The hot tub was amazing.

  It was ready for us when we got there. Although we only saw it cleaned once during our 4 night stay. The privacy bamboo curtain needs replacing badly and it had lots of insects on it which sometimes gets in to the tub. 2. The kitchen was fully equipped. Had most of everything you need to cook. Even a nespresso machine and lots of pots and plates, cups and glasses. The main light in the dining wasn’t working. There were 2 small fridge freezers which was plenty for 4 of us. The chocolate cookie was a nice touch. Thank you. 3. The beds had mattress toppers on them which were comfortable enough. The sheets didn’t smell fresh though, like someone used them already and found some hair on the beds. The top light on the room next to the shower cubicle doesn’t work nor do the lamps. We tried 2 of them and both didn’t work. This was reported but the electrician never came. The extra oil radiator does not work either. 4. The wifi was really good all throughout the lodge. There is a smart tv were you can cast your phone or watch netflix/youtube etc. 5. The sofa in the lounge (as mentioned by previous occupant) dips in the middle. You can use the cushions to prevent sinking into the sofa but then again the throw pillows badly need washing as well. I don't think they have been replaced or washed recently. 6. Parking was a pain as we came in and it was drenching with rain and the four spaces close to the lodge were occupied. We didn’t realise till the next day that it is SO MUCH EASIER if you park at the top road instead. This should be highlighted in your booking info. Although it does mention it has 23 steps going up into the lodge, it could have been mentioned there are only about 10plus steps going down if you come from the top road instead. Again, finding the lodge was a challenge as it’s not properly marked on the road itself. 7. Lastly the shower in the tub was extremely hot or in our case it was on the first day and on day 2 to 4 it was extremely cold even after running it for a few minutes. The electric shower was okay in the other toilet. 8. The heating system was confusing to use. On our first day we didn’t have heating on but we eventually worked it out by turning the hot shower in the toilet. Maybe You need to have a much efficient system where you can use both hot water in the shower and heating in the lodge. 9. Overall, we enjoyed our stay mostly due to the hot tub and cooking our food in the kitchen.its also a good base to explore south devon and Plymouth. Would we stay again? Probably not.

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• Andrew - Verified booking

  Bath Shower is poor with water flow being very low.

  The other shower is ok. The cleaning was not very good. The bedrooms carpets were not hoovered properly. Behind the sofas the floors were covered in dust. The long sofa is worn out and does not have support underneath. Frying pan handle was very loose and is dangerous as eventually it came off. The cooker hob knobs have no markings to tell you which plates you are using and what setting they are on. This is very dangerous and someone could be burnt. Bathroom door top hinge was falling off so we couldn’t shut the door. Tom got the maintenance guy out to sort the hinge. All doors were hard to shut due to being fitted poorly. Both bathroom door locks dont work. Shower plughole was blocked with loads of hair. I had to clean it so the shower could drain. Matt in lounge smells of dogs and dog hairs on it. Toilet in shower room was moving and leaking from soul pipe as not fixed to wall or floor. Plumber called out and it was fixed to the floor and wall. Carpet in back bed room was soaked due to leaking water from soil pipe in bathroom. Tom got maintenance to come out to clean the carpet. But the bedroom now smells of damp. Washing machine made a grinding noise when trying to pump out. We reported but no one came to fix it. I fixed it by cleaning the pump filter after waiting 3 days for it to be fixed. It was a button in the filter. The drying function didnt work as it kept stopping and showing F13. The outside light by the jacuzzi doesn’t work, the bulb needs changing. On a good note the wifi was very good and the site is good with nice pub and amenities, but you have to provide your own bats and balls for table tennis and pool is £1 a go.

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• Mark - Verified booking

  We had a fantastic stay in 59 Valley Lodge!

  The lodge was immaculately clean and very well presented. It had everything we needed and more (pots, pans, kettle, toaster, slow cooker, dishwasher, washer/dryer, microwave, fridge with small freezer, hairdryer, ample towels, clothes airer, iron and ironing board, 3 large sofas, large tv, central heating (which can be overridden by using the dial on the wall if not required), outdoor seating etc). Every bedroom had plenty of space to put clothes away and a full length mirror. If I was to make a suggestion it would be a new mattress on the double bed as it was quite hard but all the other beds were wonderfully comfy and replacing the privacy screens next to hot tub as the one we tried was broken. The bathrooms were lovely and showers powerful. Previous reviews mentioned problems with WiFi but all four of us managed to connect phones and tablets and logged into Netflix on the TV with no problems. Signal strength was great. The owner kindly left haribo sweets, clotted cream fudge, biscuits, tea and coffee for us. The hot tub was lovely and warm, ready to use, when we arrived through to leaving. In the resort everyone was friendly. The heated outdoor pool was great (Sessions bookable online when you have password from reception. Same procedure for indoor pool.) Pub onsite was reasonably priced and food was good. Access to lodge best from the top carpark as steps much less steep. We would not hesitate to book this lodge again and would definitely recommend it!

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• Caroline - Verified booking

  A lovely holiday lodge on a lovely holiday park.

  The lodge is clean, spacious and well equipped, including a washer/dryer, drying rack and washing basket which was especially useful with two messy kids! The hot tub was lovely and was checked daily throughout our stay. The park has some great amenities on site: the swimming pool was clean, well maintained and not too cold for baby, it was also such a lovely bonus to be able to book it for just our family. Kids play area, indoor kids play room and kitchen providing takeaways also on site, and a short walk to a great local play area for the kids and to the local village for two local pubs (book meals at the pubs in advance during the Summer, they were booked up every evening all week! But the food at the Plough we had for our Sunday lunch was lovely!) Very little negative to say, only that although the grass had been cut in the outdoor area at the back of the lodge, we did find that there were lots of thistles growing through which meant that I had to make sure my little 18 month old had leggings on to play out otherwise she kept falling onto the thistles and hurting her little legs! Also that we had trouble to get Netflix to work on the TVs as there doesn't seem to be a strong enough internet connection, but this was a minor issue as Freeview channels were available and we did notice that a selection of DVDs were provided too.

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• Lynne - Verified booking

  I booked this cottage as it seemed right for what we needed for a chilled week away.

  Unfortunately the place smells really bad of dogs it wasn't very clean . The showers were cold couldn't get any hot water through them so we rang them out .a man came he said you have to run it for 10 min then it will get hot some did this warm water came through but within a minute it was cold again . So all 6 of us were having to have a strip wash as we couldn't have a bath or shower . The owner had put a code lock on the heating so it only came on at certain times so if you stayed in in the day it was very cold. The beds were like boards very uncomfortable didn't sleep at all .the settees in living room when you sat on them you went in a big dip in middle so had to pile cushion on top and sit on them . By Thursday we had no water and none of us could take any more so we came home. Would not recommend this place to anyone very disappointed and felt insulted as they sent me £40.00 refund. I only stayed 4 days out of 7 and it was £516.00. Disgusting

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