Holiday Apartments in Ilfracombe

Reviews

What our customers say about their holidays

• Eileen - Verified booking

  We had a nice stay here and found the twin beds comfortable.

  I liked the decor and I liked that they had tried to make it modern but with original touches. There was a nice harbour and sea view. The master bedroom which we did not use was a very generous size and I would suggest putting a sofa in there as extra seating for when 4 guests stay as the lounge is on the cosy side. There is an indoor swimming pool which is open from approx 8am-5pm when staff are around. We didn't use it so can't comment on it. This apartment has a shared balcony with harbour view apartment next door. It does require some decent outside seating, which 4 guests can use though. You can hear some of the theme park music from here but we didn't hear any inside. There was a nice breakfast pack left for us, which was a thoughtful touch. There were only 4 plates/cups etc so you had to use the dishwasher after every meal or wash up so more of these are required. I also found on arrival that the dishwasher was full of dirty dishes so cleaners need to be made aware of checking this as I don't go on holiday to have to sort out other peoples dirty dishes! There are no staff on site after 5pm so consequently the side gate leading to the car parking area is not locked up and more importantly the main doors leading into the apartment block are not locked either so lack of security because anyone can wander in! That main door should have some coded lock on it so only guests can access the building especially as this is at the back of the castle. There is a shared patio area with table and benches. I didn't receive a phone call with access details before I arrived so was a little clueless about where to go and how to get in luckily Richard, general manager was there to show me around but if I had arrived later than 5pm I would have been in a pickle! I did have a missed call from London on my phone (spam? or the company?) but no voicemail left and no email sent so they need to rectify this especially as all staff go off site around 5pm. I was also sent a 20 page document of T&C's from the owners after I had booked and paid in full to Sykes. Guests need to see this before they have paid not after so that they know what the rules are and if they want to go ahead with the booking!! This apartment would not be suitable for anyone with a mobility issue as there are stairs and the free standing bath is quite tall. A shelf is required in the bathroom and the shower is a tall overhead one so not practical if you don't want to get your hair wet every day. A lower shower in addition to a high up overhead one is the norm nowadays. I would have preferred a lid on the toilet seat too. The bathroom door cannot be unlocked from the outside so be careful if you stay with children incase they get themselves locked in. The kitchen is situated in like a hallway between the lounge and then the bathroom /bedrooms so hubby just had to stay in the lounge whilst I cooked to avoid accidents with hot water/food. Take tea towels/washing up sponge and kitchen roll as there were none. The freezer is a small ice box type. A shared washing machine is provided in a room elsewhere and is free and there is a tumble dryer which is 50p to use. It was very quiet at night, which we liked. The best value would be for a family with young children that use the pool and go into the 'time warp', but quite endearing theme park.

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• S - Verified booking

  Accommodation was warm however that is about all I can say about it.

  Owner says it sleeps 2/4 people so we assumed we could have the bed and kids could sleep on the sofa bed, that didn't happen! My partner and both children slept in the bed and I tried to sleep on the cobbled street they said was a sofa bed. We ended up leaving a day early because 3 nights with no sleep was about enough for me. I did bring it up with the owner and was told no-one had complained before which isn't true. When we returned home I checked the reviews and someone else had mentioned it before which, in fairness had seen but the review had been commented on by the owner saying all issues had been resolved NOT TRUE. Access to the the garden was through a door with a padlock on and unless I asked we wouldn't have been told by the owner, it felt like they don't actually want you to use it but put it on their advert to make it sound like your getting more than you do. After not sleeping on the last night I took our dog for a walk at 5am and when I returned the door was locked and I couldn't access the Accommodation because you share the entrance with the owner which isn't pointed out on booking. After all is said the area is beautiful and well worth a visit, just find some other accommodation. Wouldn't stay again and definitely wouldn't recommend.

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• Mrs Spiers - Verified booking

  We had a wonderful stay at Harbour Heights. The parking can be a little tight but the parking space itself had substantial room and was enough space for our LandRover. From the living room there is a beautiful view of the harbour and the location is great - a short walk to shops, restaurants, pubs etc. The steps down to the harbour are very steep but there are alternative routes. The apartment itself felt spacious and was clean and decorated beautifully. We have two teenagers and the back bedroom contained two single beds which seemed quite big and they had access to the outdoor area which is completely secure so our dog could wander in and out too. The kitchen had everything we needed, the shower was wonderful and the beds were super comfy too. Our dog enjoyed his morning walk down to Hele Bay and Putsborough and Saunton Sands were not too far away in the car. We would love to return to this apartment some day!

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• Ms Sutherland - Verified booking

  Loved the sea view and Ilfracombe was a good central location to explore bays & beaches in the area. The property was was comfortable and clean & parking out the front not too much trouble. Fees only started at 10am in the morning & finished by 6pm at night. We usually lucked a carpark there at night without having to trek up the hill. The seagull chorus reminded us we were at the seaside. Handy convenience store just a short walk down the high street. Nice coffee at Annie & the Flint. Massive Tesco at top of the hill if needed. Favourite cafes...Beachcomber in Woolacombe with a stunning view and Blue Groove in Croyde. Did a great day trip to Hartland Abbey where Prince William had his stag. Awesome gardens, house tour and incredible coast. Also a day trip to Lynton & Lynmouth where we took the funicular railway. Fab time all round!

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• Mrs Willman - Verified booking

  This is a beautiful well equipped apartment, possibly one of the best I have stayed in. Yes there is a steep hill to get to it and parking is challenging but it’s North Devon and therefore typical of that area. For some the parking might be a challenge if it’s a 4x4 but my Cactus was perfect. The apartment is wonderful. The only draw back was the nearest grass area was just across the road and as my little dog refuses to go on concrete it proved a challenge for her and me. There is always a solution and we solved it, but dog owners need to be aware of that. The location and views were wonderful, despite the dreadful weather. The apartment was decorated beautifully for Christmas and we had booked Christmas lunch in the Carlton hotel and it was first class. I would have no hesitation in rebooking. Thank you

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