New Year Cottages in Wales

Reviews

What our customers say about their holidays

• Ms Costello - Verified booking

  I would not stay here again. It was extremely noisy, the handles on doors weren’t working properly so you couldn’t close them, this meant they banged through the night with the wind. The attic above the bedroom is very noisy. The water tank (I am guessing) sloshes around all night and makes it difficult to sleep. The beds, although we received mattress toppers eventually, were totally unacceptable. It speaks volumes that the property was rented out in such a condition, it is all quite tired and needs a bit of TLC. The oven door was broken on arrival and we used it as our young children needed their dinner and the glass smashed to pieces. Very dangerous. All in all, a great location, the living area is very spacious, as are all the rooms, but it didn’t feel very comfortable being there for the week and I wouldn’t return or recommend. I would also not use original cottages again as their communication is extremely poor and they absolved themselves of any responsibility saying it was the owners responsibility, but seeing as the number on the PDF was incorrect and the adjacent property was no help, the company should have assisted further.

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• Sarah - Verified booking

  We had a lovely week and the cottage was lovely.

  With young children I enjoyed the no clutter feel and fact everything was off the ground - easy to find lost toys. Despite having booked for 5, I was disappointed that only 4 sets of towels were left out - the hand towels were too small to use for the baby. However the real disappointment of the holiday was the kitchen. There were only 3 dinner plates, which for a booking of 4/ 5 was insufficient. The kitchen was home to 13 egg cups and 10 wine glasses, yet no corkscrew. The pans had seen better days and the oven trays felt/ were cheap ( I was disappointed there was nothing like a pyrex dish for a pasta bake, but appreciate this one may be down to personal cooking preference). The serving utensils were so cheap they almost folded in half holding a spoonful of veg. Additionally the knives were limited - only 2 small veg knives - nothing suitable for cutting bread. I don't think it would cost the earth to provide a bottle of washing up liquid either. ( As it happens we were in our camper van so had our own crockery we could use but most wouldn't). I would recommend but manage people's expectations.

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• Andreas - Verified booking

  Absolutely lovely property with stunning views all around.

  If you’re looking to get away from it all, then I would highly recommend staying here. The owner, Dilwyn, was a great host. Met us in the village to drive us to the property, as driving directly to it using a sat nav would take us down a difficult road. House was lovely and cosy, had everything we needed for our two day break. The owners left us some cakes and milk in the fridge, as well as other essentials such as tea bags and sugar. The wifi was very good, considering we were in such a rural location. Handy to have sky sports and netflix etc. Hot tub was great, lovely to relax in after a busy day exploring. The location is very rural, but supermarkets and restaurants available within a ten min drive. As Dilwyn the host suggested, always use the sat nav to get to Henllan village first, and then to the cottage so as to avoid the very narrow road. House was spotless, and would definitely return next time we have a few days off. Can’t recommend highly enough. Thank you Dilwyn for everything, much appreciated. Andreas, Michelle and kids

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• Sally - Verified booking

  We had a brilliant weeks stay here but sadly it just wasn't long enough.

  Every last attention to detail was taken care of. There were plenty of toys provided for our 2 and a half year old granddaughter and even a nappy bin which was very useful with a 4 month old baby. Stair gates and travel cots provided also meant we didn't have to worry about accidents or bringing these items from home. Having a washer & dryer meant we didn't have mountains of washing to do at home after our holiday. The house is very clean and homely and in a perfect secluded spot, yet the coast and plenty of other attractions were very easily accessible by car. The hot tub was absolutely amazing and used every day for relaxing and star gazing in the evenings. We had a fantastic time and were spoilt by the all round views of rolling countryside. What a beautiful retreat, needless to say we have already booked for next year.

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• Jane - Verified booking

  This was a very disappointing holiday as the premises were dreadful.

  There were cobwebs and spiders everywhere so the property had not been cleaned for a long time. The fridge was dirty with shelving in door missing and seals disgusting. The oven was filthy, the Venus windows were filthy and when opened full of debris and cobwebs with moss on the windows. The furniture was frayed and the whole cottage smelt damp and musty, I had to get an air freshener to try to dissipate. There was no garden as advertised, no washing machine and the freezer was a filthy antique. We left this cottage a day early as I could not stay another night. If it had not been for our grandchildren I would have not stayed even for one night!!! I have photos should you wish me to send for evidence. Such a shame as the location of Wales is so lovely.

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