New Year Cottages in Wales

Reviews

What our customers say about their holidays

• Kevin - Verified booking

  The cottage is in a beautiful village.

  The location of the village and the walks around the area are breath taking. We were concerned when we booked that there maybe noise from the pub, but this was never an issue even on Friday and Saturday nights. There is a wonderful golf club about a mile from the property with views over the mountains and out to sea which are amazing. Non members can use the course, but you need your own clubs. Overall the property is as you see from the photos. It was of the standard we were expecting and on all the surface areas you can see the property is very clean. The kitchen is very well equipped with everything you could need. There is parking at the front of the cottage. On arriving we had to move a bedside cabinet. This revelled carpet moths and their larva. The property had an infestation of carpets moths. This spoilt our whole week, (we had to hoovered the whole house, but the hoover had very limited suction) we could not unpack, kept all our clothes in suitcases or took them to the car, in fear that we would take moth larva back to our home. Once home we spent hours hoovering our cases, shaking out all our clothes in the garden and then had to wash everything we had taken. The experience was very stressful and upsetting. We sincerely hope the owners replace the carpets. You can not morally rent a property with moth infected carpets. Once this issue is resolved the property is ideal for exploring this area of North Wales.

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• Patrick - Verified booking

  Unfortunately we had to leave the property two days early as we were unable to get a good night's sleep in the bed on the first floor.

  We had 5 nights of bad sleep and could take no more. This bed is only 4’ wide which is known as a queen size bed, therefore it is totally unacceptable for a couple to sleep in, a standard double bed is 4’6”. My husband and I were unable to turn over so had to sleep on our back the entire time. This room should be advertised as a single as there is no way it can be categorised as a double room. My wife called your office on Monday, i believe she spoke with Dawn to ask if there was an alternative property for us to move to but sadly everything was fully booked within a 50 mile radius. I have photographs of the 4’ bed to prove the exact size Our holiday was ruined, therefore we would like some form of compensation. Sleepless nights were not in our plan when we booked this holiday. Luckily the location was superb so we were able to enjoy our day trips. On another note, the house was grubby in places, I appreciate that this wasn't a luxury cottage but it would have been good to have been clean, dust and cobweb free. There is nowhere to store food, all cupboards are full therefore we had to keep the food we had brought with us in carrier bags on the floor. I look forward to hearing from you.

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• Nicola - Verified booking

  This holiday rental was a 50/50 there was some good aspects as well as bad.

  On entering the property we where immediately disappointed, dark room covered in dust, as we made or way to the back things perked up the kitchen come sitting area was lovely very well equipped and with doors out to a lovely decking area although getting out the back door was a bit of a challenge opening and closing the door was a nightmare. The bin in the garden was full with bin bags all around (it was mentioned in the welcome pack about taking rubbish to the local recycling plant, which we did but I wondered why the owners couldn’t have done this before our arrival with the piles of rubbish that had been left?) the bedroom on the second floor is definitely not a double, it was was very small, and the third floor had adequate sleeping facilities but I would advise anybody with young children to give this property a wide berth the stairs leading up are very steep with no backs to the stairs like a ladder but with huge gaps, there is also no door to the room and banisters with very wide gaps. Having said all this the bed linen towels etc where good quality and location was good too. Would I come back...... if they addressed the issues I have raised then I definitely would.

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• Victoria - Verified booking

  This was a lovely place to spend the week, great base for walking with walks from the door and the beach is around 10 minutes' walk from the accommodation.

  The town itself is very cute with several nice, local shops (we particularly liked the hippie shop) and plenty of places to stock up on supplies, including Asda, Lidl, Iceland, Hone Bargains and B&M. We didn't find many dog-friendly pubs, however, and only one (The Bar) allowed dogs inside. We therefore drove to nearby Abersoch and Nefyn when we wanted to eat out. I was initially a little nervous as the previous couple.of reviews were so negative, but it was clear when we arrived that the owner has worked hard to address the reported issues. The cottage was clean, warm and tidy, there was plenty of equipment and the water in the shower was warm. My mither-in-law, who is 94, said the bed was very comfy (we had to bring her along at the last minute and she struggled with the stairs, but had little need to use them as there is a downstairs loo).The garden was beautiful and the smell of the roses absolutely divine! Regarding parking: there is no parking by the cottage itself, but I had no trouble finding a space every night, two street away on Fforde-Y-Maer. All in all, a very enjoyable stay. We would happily stay here again.

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• Michelle - Verified booking

  Capel Cottage is a beautiful Welsh cottage which was presented spotlessly clean and with a delightful welcome pack.

  Views all around the cottage are stunning and amazing walks can be started from the cottage (one hour walk to Conwy over the hill) with spectacular views. We loved the outdoor spaces front and back which were peaceful with seating areas to relax after a busy day. The cottage had everything you need and nothing you didn't, we took advantage of the spice rack, coffee maker and ice cubes which was great. The bed was one of the most comfortable we've ever slept in and the sun room attached to the bedroom was a fabulous little space to play card games or read. Parking was never an issue and the pub next door was busy but never obtrusive. Only feedback to mention was no welcome information which told us of general house info. In addition the shower curtain situation was cheap and is not up to the standard of the rest of the property and needs reviewing. But I would definitely stay here again and highly recommend it to others. We were sad to leave and are definitely planning on returning!

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