School Holidays 2017 Cottages In St. Ives

Reviews

What our customers say about their holidays

• Elizabeth - Verified booking

  We had a fab holiday here.

  Location super. View of beach and sea stunning. House perfect size for number of people that can stay. Plenty of utensils etc in kitchen. Great that a whole pile of beach towels provided (we didn’t use them but a lovely touch - perhaps that could be added to info when booking so you don’t bring your own - unless it was and I missed it). A lovely touch leaving the biscuits and bag to keep. It came in very handy. We would recommend it without a doubt. But we do feel there are one or two things that need addressing and know that you will already be aware as they’ve been mentioned in reviews. The main one for us was the lounge balcony area floor. It needs fixing. It’s dangerous. We covered the broken tiles with a mat for the week so no one tripped or cut their feet/paws. The picnic table needs a lick of paint to tidy it up and make it cleaner. Clearer instructions in folder regarding rubbish days. It just says bag up rubbish and put in wheelie bin for Friday collection. We didn’t know which bin to use. I looked it up on Cornwall council site and date matched with black bin. When we left, the locals had brown and blue bins out. Also, on arrival all recycle boxes, bags were full (overflowing) at side of garage. We had nowhere to put our things from day one of the holiday. Other than that, we all thoroughly enjoyed our stay and the setting for the house was a big part of this. Thank you.

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• Karen - Verified booking

  The property is much cliser to the caravan site than the pictures indicate.

  This became an issue when we used the hot tub late at night and were shouted at snd called rude names from the caravan residents. We were merely talking and laughing in the hot tub. This must be a regular problem with this property as the site contacted the property owner who cane round to tell us off ! We did not argue and got out of the hot tub. She also advised that we should not be in the hot tub after 9pm and that although the property took 10 adults the hot tub only allowed 6. Neither the curfew nor the hot tub max were made clear in the booking information. If you book a property with a hot tub you expect to be able to use it when you choose. The owner’s attitude was also unpleasant and she returned the following day - entered the back deck uninvited - and complained again and at length about the noise. She was patronising and this was unnecessary, spoiling the weekend. When you have paid £1800 for 2 nights in a property I think you should expect some privacy. It is a lovely house but we would not book it again and the restrictions and proximity to neighbouring properties should be made clear in the description.

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• Michael - Verified booking

  A few things let this holiday down, firstly there was a building site next door, noise every day.

  The king size beds are just singles linked together so there is a big lip where they join. Every shower in the place was leaking around the shower head. We did not feel welcome at all, we met the owner on the day of arrival, we chatted but she was very weary of us as we were a group of 25 year olds and one baby it did not make us feel welcome at all. Parking is another thing, there is only a gap just wide enuff to fit your car through, have to monouver to fit the 4 cars on. Two out of the 4 cars scraped every day as there was a big pothole at the end of the drive causing a lip wich could not be avoided. Then you had to drive over two manhole covers that are bent with the weight of cars going over them as there only pedestrian rated. We also felt there shoils of been a grass area somewhere around the house especially for any children that visit. Overall very disappointed for the cost of the hoilday.

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• Steve - Verified booking

  Great space and excellent facilities.

  Let down by a few issues. The balcony spaces need cleaning and repair to the tiles as some are a definite trip hazard. The loft room balcony was flooded after it rained as the drain is blocked and has weeds growing in it. The views are amazing though. The bedrooms are spacious and each have an en-suite with shower or bath. Lots of storage for clothes etc. There are 3 TVs but the kitchen one had a remote that didn’t work properly. The dining room is a good size but desperately needs better lighting in there. We had to move a lamp from the lounge. As already mentioned, rest of the facilities within the house are very good. The location is perfect, within walking distance of the main road and supermarket and also the beach. The parking at the front of the house is plentiful and would easily take 3 cars. I’d certainly stay at Moonbeams again but would hope that the small issues had been rectified.

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• Laura - Verified booking

  Chy Lowen is the perfect holiday accommodation for your stay in Cornwall with either a large family or group of people.

  It has absolutely everything you need for a relaxing stay. We really enjoyed movie nights with the projector and relaxing in the hot tub after a day of walking. The property is spotless and the managers do everything they can to assist you. There are fantastic seaviews from 4 of the bedrooms and a very versatile lower ground floor room for those who might not be able to make the stairs. Location is great, you can either walk into town or get the shuttle bus which stops on the street next to the house. We had a mixture of ages and abilities at the house and there was something for everyone. Would happily book again. Thanks for a great holiday!

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