Holiday Cottages In The United Kingdom

Reviews

What our customers say about their holidays

• Robert - Verified booking

  I have always been a fan of Sykes, having been a regular customer for many years.

  However, the acid test is when a business faces a customer challenge, and you see how the company responds. I rented the cottage, Llechwedd in Dolgellau mid Jan 2019. It is a large hillside detached house with big rooms and corridors.The central heating is oil fired and it broke down due to boiler failure three quarters of the way into our holiday. The owner promptly came over with a couple of noisy warm air blowers. These were not nearly enough to keep the house habitable and ineffective as a central heating substitute. We hunkered down in the kitchen which was the only room that we could get warm. The rest of the house remained freezing. The boiler repair man said the spare part for the boiler could not be fitted until our due departure date. We decided to leave early and go home as the house was too cold. The owner and Sykes have been absolutely dogmatic that provision of warm air blowers is an adequate substitute for a full CH system in a Welsh January. This was definitely NOT the case. I have explained to the owner and Sykes that I understand that problems and breakdowns can happen, but that we, the customers have lost a couple of days of our holiday for which we made a payment. I am not after a rebate on the money we paid for the rental, more an acknowledgement/apology of how much we were inconvenienced. All responses from the owner/Sykes have been defensive and dismissive of our problem, which frankly I find very poor behaviour. I have suggested that as a goodwill gesture a small value voucher towards our next possible Sykes cottage holiday would make for good customer relations. This has not been forthcoming either. So overall I have felt very disappointed at my treatment by the owner and Sykes who basically say being left with no Central Heating in a Welsh January is fine. Bob

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• Paul - Verified booking

  This was our first stay at the cottage.

  We were perfectly happy with our choice. The location is conveniently close to Dolgellau centre, with some reasonable road noise from the Barmouth Road during the day, as we expected, but almost none at night. There was no music noise at all. You can walk into town, which we did pretty well every day. The drive is on the steep side. The cottage is spacious, light and airy, and generally well equipped. My only comment would be that the living room sofa is very low if you have a bad back like me! The kitchen is very nice and very well equipped, the bathrooms are too, and the place seems newly decorated. In summary, I would describe the cottage as being sensible value for money, and we would return. Our reaction to it was that it was a nice, well presented holiday home. We've seen lots of worse properties in our time. The cleaning was done to a good standard.

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• Aaron - Verified booking

  We were very happy with the accommodation.

  It was just about ok for us and our five children, especially with the brilliant outdoor space and the play area. The children had a wonderful time playing outside with the lovely views, as well as seeing the animals on the farm. The farmer was very friendly and allowed the children to come close as the lambs were being fed, which was lovely. Would highly recommend staying there, and there are loads of wonderful places to visit nearby! (Unfortunately, us adults had a more difficult time, as we had recently experienced a family bereavement at the same time as catching a nasty flu which we had for the entirety of the week - with five young children this made for an especially exhausting week! However, the accommodation was very comfortable as a place for us to recuperate, and the children had a great time in and around the place)

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• Samantha - Verified booking

  We really enjoyed our stay at Llechwedd!

  The photos of the property don't do it justice and it felt much bigger. It is in a private position and we didn't really see anyone else whilst we were there. Just note, it is difficult to find the first time and we needed to call David.. Look for the bird on the post! The gardens are huge and it also has a nice seated area. The views are also amazing. Dolgellau has a fantastic park for children, with nice little shops. We made the most of the area and visited, Barmouth Beach (a must). We went for a walk up Cadair Idris and made it to the lake. We visited Portmeirion, which is a nice day out. Aberdovey, is a nice beach day, not as many shops as Barmouth. Dolgoch Falls, is also lovely and not far from the house. The house, has nearly everything you need and we would certainly look at coming again! Thank you :)

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• Mrs Walker - Verified booking

  Celebration weekend for my Husbands 50th birthday. The Leveretts is a gorgeous property, Lovely décor and furnishings, great social spaces, fantastic location, fantastic views over the coast. As a group of friends, we had plenty of room to relax and enjoy each others company. Fully stocked kitchen and generous size oven which coped with Christmas dinner for all of us. Great that we could all sit round the dinning table together without a squash. Both lounges have woodburning stoves, kept us lovely and warm. All bedrooms are good size, nice that they all open up onto the balcony, lovely to have coffee overlooking the sea views. Beds reported to be comfortable, nice linen and towels provided. Lovely outside space, love the grasses. Overall lovely property in a quaint village, would visit again.

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