Holiday Cottages In The United Kingdom

Reviews

What our customers say about their holidays

• Nick - Verified booking

  Second visit to the property.

  We love the location, and had a good holiday but unfortunately we found the cleanliness of the cottage was not as before. I leave these as constructive comments for Tim and Ruth: - The doors/handles felt sticky/greasy. - The oven temperature was not controllable. Any temperature below 200 was way off the mark - needs a new thermostat. Try it..put it on 180 and see what happens.. took 2.5 hours to cook a chicken.. - The shower in the ensuite needs changing - really tired and mould/plaster falling off round the outside bottom of tray - The curtains in the lounge and front bedrooms are missing curtain rings and they therefore do not close properly - The wall lights in the lounge are missing bulbs - non available to replace - Mattresses in both double beds are tired..they are no longer supportive - The welcome book is old/out of date and dirty - Fridge shelves in door are missing / broken I just feel after 6 years renting the property its perhaps time to replace and spruce up... As I say I offer the above as helpful comments, I feel sure customers may feel the same, but not take the time to feed back.. Kind regards

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• William - Verified booking

  We have stayed with your cottages for 9 years unfortunately this cottage was below standard, the first issue being the step down from the pavement was not one step but two very close together and very difficult for my elderly parents.

  the cottage was then not described it said for 6 people but this would of been very tight if all adults, as it was certainly not spacious as described. The cottage then was filthy, very dirty under the sofas, the floor was dirty. The cupboards also smelt and I had to wash all crockery prior to use, i know there is no dishwasher but i think by putting one where the kitchen cupboard is would be beneficial, again it said out the patio doors to the garden but no mention of the step. I am afraid I would like to be contacted with a view to have some money back for this holiday as it did really limit us in what we could do. we appreciate older cottage but it was definitely not as described and very dirty. we usually look forward to our holiday cottages but when you have dog hair coming out from under all units, and we found a dummy under the sofa together with food waste, the lighting was also very poor.

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• Tracey - Verified booking

  Location of the cottage is good.

  Garden is enclosed and very pleasant. Kitchen and bathroom supplies provided and appreciated - this could be made clearer on the website. Upstairs was charming and clean though single beds were very uncomfortable - could feel misshapen springs. Sheets were clean but almost threadbare adding to the discomfort. Duvet and covers were good. Downstairs was only clean on the surface. The whole place needs a deep clean. For example, the inside of the cupboards were filthy and this transferred to the bottom of pots and pans. There was a rusty colander which flaked off when we tried to use it! The door handle of the microwave was sticky and there was a foul smell coming from the draws and cupboards. Downstairs bedroom has an overpowering air freshener. When switched off there is a pungent smell of damp. Seating area fine for four people but no more. The cottage could be really lovely if thoroughly cleaned.

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• Samantha - Verified booking

  Mackeral cottage is in a great location for the beach and town.

  We spent 12 nights at the cottage and enjoyed our stay in Budleigh Salterton. We did have an issue with the shower as it did not drain properly but we used the bath instead. We were offered a mid week clean from the owner. The overall cleanliness was ok but I did need to wash crockery before use as some of it hadn’t been cleaned. The property has a wraparound garden which is beautiful. We used the courtyard garden, by the entrance a lot but we didn’t use the back as the patio doors didn’t work properly and there were workman on scaffolding next door. I do feel the property isn’t really big enough for 6 people as we had three teenagers with us and it felt cramped. There wasn’t any hanging room for clothing in the main bedroom and upstairs twin either which was an issue. Overall, we would definitely visit Budleigh again but probably find a different property.

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• Charlotte - Verified booking

  What an amazing cottage!

  We had a wonderful week in the countryside of Wales despite the weather we managed to go for walks in the area and mountain bike rides a bit further up the hills. The cottage was comfortable and roomy, with little extras like toys for my toddler and plenty of wood for the cozy nights in. Comes with a baby gate for the stairs, high chair and travel cot if needed also. The swing and slide were also a brilliant addition. The whole cottage was clean and modern, with sheep, cows and deer right outside your window. We also saw plenty of red kite birds everyday. The locals are friendly and helpful, and the local supermarkets around 25-30 mins drive. We highly reccomend visiting Elan Valley and Hay-On-Wye for lots of coffee and cake! We will miss our retreat from the world and it has been a pleasure to stay here.

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