Dog Friendly Cottages in Hawkshead

Reviews

What our customers say about their holidays

• Roy - Verified booking

  Are you sure you want this to be published.

  First, we have stayed in "The writing Room" before which was ok, so we thought we would give it another shot. But when we arrived the key for the outside door would not work, so we had to wait for someone else who was staying there to let us in. We informed the office who gave the wrong information to the maintenance team. So after going out then returning we had to wait in the car with the aircon on as it was quite warm in the sun until the team came out. Secondly, I would sack the cleaner as there was food splashes on and down the side of the kitchen counter and we had to wipe down where people would touch which was dirty. Third, who ever does your DIY should get another job, as the downstairs loo seat needed fixing as it kept falling down, ( we did inform the office of this problem), there were paint chipped off in places and the in the upstairs bathroom was disgusting, the bath was coming away from the tiles, the bath panel was rotten and there was filth and mould , the fan didn't work so we couldn't get rid of the steam, and lastly, we have a large estate car and when going up and down the drive the bushes would catch and scratch the sides of the car. Not only did we have that to contend with, there were late arrivers, 1:00am waking everyone up then in the morning giving a pathetic attempt of an excuse as if was all ok. So as you can imagine we will not be going back any time soon.

  Read more less >

• Katherine - Verified booking

  We've just returned from a week's stay in The Writing Room.

  The apartment is surprisingly spacious. The double room in the basement is the larger of the two and has very steep and uneven stairs down to it (this isn't noted on the apartment description). Fortunately my parents were in the ground floor bedroom (2 steps down to access) which has a shower over the jacuzzi bath, and they used the ground floor shower room due to their mobility issues. No complaints on the quality of the bedding or towels or the comfort of the mattresses and pillows. Small but well stocked kitchen with dining area. WiFi is only accessible in the hall area due to the thickness of the walls but this is normal in buildings of this type. Well-kept and spacious gardens. Laundry room with washing machines and dryers external to the The Writing Room (you don't need to use the coin operated boxes but remember to take washing powder & fabric conditioner). It would be nice if liquid hand soap was provided in the bathrooms and kitchen - the majority of rentals do this, particularly after the covid pandemic. No issues with parking, everyone in the other apartments were very considerate. No issues with noise either although yes, you do hear people accessing the main hall but it's fleeting. We needed to contact Heart of the Lakes due to a small leak on the basement toilet and this, along with new shower heads and light bulbs, was dealt with the next morning.

  Read more less >

• Tilly - Verified booking

  A charming Victorian property set in well tended grounds.

  Spacious and comfortable apartment with excellent views from the sitting room. Well equipped galley style kitchen with dining table tucked in at far end. No outlook as such. The kitchen led down two steps to a bedroom with double bed in a corner with window looking out at the back yard. En suite adjacent , wonderfully soft towels provided.Comfortable firm mattress but unfortunately a seemingly old lumpy thick 13.5 tog duvet with no alternative bedding for substitution. Most self catering establishments we have been to offer alternatives eg lighter duvet or extra covers. The second bedroom was in the lower floor down a steep flight of at least 10 stairs, Sykes did not make this clear. It was spacious and well furnished but had one frosted window and needed to be lit at all times. The atmosphere seemed rather chilly. The shower room at the entrance to the apartment was well modernised and a pleasure to use. The whole of the apartment had controllable central heating. We were aware of footfall noise and voices from the above apartment.

  Read more less >

• Karen - Verified booking

  We found the Writing Room to be very comfortable for our week’s stay (3 x adults).

  It was clean, very well equipped and comfortable. We had everything we needed. Even though October, the heating was sufficient for a cosy stay. We didn’t need to light the fire. The wi fi is limited in most of the rooms. The lower bedroom has no signal at all. We took our wi if extender but it still did not work in that room. The walls are so thick so it’s understandable. One of our party was able to work on her laptop but her signal was intermittent at times. It was a quiet week, not sure how many other guests were logged on. The stairs to the lower bedroom were well lit and we didn’t find them a problem (mid sixties) I am dubious about toddlers or young children using them. The property is in an ideal location, fantastic views in quiet extensive grounds. We would be very happy to visit again.

  Read more less >

• Steve - Verified booking

  We have stayed here before and liked it so much we thought we’d come again.

  On return we were slightly disappointed by the ‘doggy’ smell. There was an attempt to mask this with a powerful plug in air freshener which became too much to bear after a short while. Also, whilst not listed, we were surprised by the lack of any way of making coffee. We read the reviews before we booked and a regular comment is made about ‘fuel’ being included in the description but not in apartment. The ‘fuel bin’ outside was empty bar two part burnt logs. It would be an easy win to put a £8 bag pf logs in there for each visit. There are a couple of places where the wall paper needs re gluing back to the wall and the plastic flowers in the bathroom are thick with dust. Finally, as a suggestion, a bit more cutlery and crockery would mean the dishwasher could be used less.

  Read more less >