Villas In Dumfries And Galloway

Reviews

What our customers say about their holidays

• Confirmed Guest - Verified booking

  I have been wondering whether or not to leave this review, but on reflection, have decided this could ruin someone's holiday if they were to book here. Check in was straight forward and the gentleman who keeps the key is nice and helpful. The house, however, wasn't clean. I was informed I was the first person to stay here this year, and I hope the owner makes changes before too many more come to stay. The house is in desperate need of some updating. There is too much furniture in the house and this makes it cluttered, a lot of the furniture is old and dirty. The bed sheets were old and stained also. The carpets deteriorated. The worst issue though, was the mouse droppings all over the house and general cleanliness. Mostly in the kitchen, I didn't feel like I could safely cook a meal without having to clean absolutely everything. I contacted the caretaker, and he was very helpful. He brought the traps and bait I had asked for and I set them. Nothing was caught which told me that perhaps the house just wasn't cleaned properly since the winter. I asked him to arrange for the cleaners to come, which he did, and they came the next day. When I returned to the property, the same mouse droppings were still there, some spots he mentioned specifically to the cleaner were the droppings on the kitchen floor. It hadn't been cleaned very well at all, even though a note was left by them. In the end, I gave up and emptied the hoover and gave the whole house a going over myself. I washed the minimal stuff I needed to, so I could have some cereal for breakfast and a coffee but looking at the worktops and the rest of the kitchen, I decided it was easier not to cook. I ate out every night and had take away. There is a loud noise and banging outside the bedroom window from some structure on the roof of the Co-op next door. This has been previously mentioned apparently and was supposed to have been dealt with but if its windy, it can be very noisy throughout the night. I have photos and videos of the mouse droppings, but I won't add them. I have sent some to the caretaker. I left the house earlier than I was booked to stay until as my plans had changed and to be honest, I didn’t want to stay any longer than I had to. I hope they used that extra time with it vacant to make some improvements to the cleanliness of the house. In hindsight, I should have asked for a refund and looked into hotels in the area, but it was a busy time of year with the Easter holidays and accommodation was difficult to find at the time.

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• Kirsty - Verified booking

  The Shepherds Hut was fabulous!

  It's position on the farm is great with private garden area and parking. Its been very nicely converted and was really comfortable and cosy. Having the log burner indoors was perfect but we also appreciated the electric kettle for a quick cuppa! The gas BBQ is great as was the toasty shower. We added breakfast and BBQ packs and the contents were delicious. Our labrador pup loved the Shetland ponies and the sheep right beside us - even when the ponies decided to moonlight laps around their field!! The hut is really well equipped and kitted out - the only suggestions we had was perhaps a hook on the inside of the door for coats and something heavy or a hook to hold the door open coz the boot rack stops the door going all the way back to the original hook. The outdoor light and solar lights around the path were perfect for evening - and the torch was appreciated too - but the dark skies were perfect for watching the stars. We explored the whole area and found lots of great walks, swims and places to eat!

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• Alistair - Verified booking

  Spent 4 days at little Ireland with my husband we both had a great time and felt the flat to be very comfortable and well laid out.

  The welcome tea. Coffee etc was really appreciated it allowed us to have a wee cuppa after a long journey so massive thanks. The only negative was we weren't aware the accommodation was next door to a bar and restaurant as that would never be our choice but we tried the restaurant papa rabs and the food was amazing.. the pub noise was limited and didn't bother us at all. The only other thing is the TV we could only get LG TV which was a tad frustrating maybe option for you to look into as others might like the TV on in the morning or evening when chilling before going out etc. But on the whole we had a fab time and really enjoyed the flat which was done to a high standard very comfortably done with everything you would need.. we even tried paddle boarding which was less than a 3 minute drive away. We liked the flat that much that we left a bottle of red for you to enjoy. Thanks again happy customers we hope to book again soon. Sharon and Alistair.

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• Peter Battye - Verified booking

  Very comfortable cottage. Only 3 of us so it seemed very, very spacious but it would be roomy even if there were 5 or 6 of you. Conservatory and large dining kitchen contributed to the feeling of space. Excellent shower. Washing machine and a washing hanger in back garden. Also an indoor collapsible hanger. Comfortable beds. Super quiet location on the farm but only a 3 minute drive to Dalbeattie. Lots of nice walking nearby. Kippford is a nice small coastal village. Dalbeattie is a nice town. Good cafe. Nice meal in the pub. The small but ''packed with stuff'' Dalbeattie museum is very interesting. Spent about 2 hours in it. What a nice area overall. Unspoilt, ''undiscovered''. Castle Douglas is a nice town and New Abbey a nice village with a very good cafe. Sadly Dalbeattie FC were not playing at home during our stay. I would have gone. Did go to Queen of the South vs. Alloa Athletic on the day of our arrival. A ''seven goal thriller''.

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• Confirmed Guest - Verified booking

  We had an excellent 3 nights in the Tower, everyone loved the high quality of the furnishings and decor which were in period. The rooms were all spacious and comfortable and the beautifully decorated stairs and hallways/landings plus the use of the red drawing room made us feel as if we were staying in our own stately home. The kitchen was well equipped and modern although a microwave might have been useful. The estate team were very helpful and even provided us with a bbq to use in the magnificent front garden, what a stunning location to have a family meal! The only reason I've given a rating of 4 stars and not 5 is that when we booked Penninghame's website needed to be updated as the Tower rooms had been reconfigured, this caused a lot of confusion but issues were resolved promptly and I believe the website will be updated soon. Overall a fantastic stay, thank you.

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