Group Accommodation Lodges & Log Cabins In The United Kingdom

Reviews

What our customers say about their holidays

• Margaret - Verified booking

  Overall the interior of the lodge is clean, well equipped and comfortably furnished.

  The quality of bedding & towels is good and the supply of dvd's, toys, games & books is a nice touch. There was a good supply of hot water however the cold tap in the kitchen runs warm initially. We assume the hot & cold pipes are too close together? We found the heated airer had a broken catch so it would not stand properly making it rather dangerous if there are children or dogs in the property. The only reason we have not given Treetops a 5* review is lack of attention of tidiness of the exterior. Understandably due to the many surrounding trees there will always be an element of leaf detritus. However the decking had not been swept for a long time with lots of leaf matter around the whole area. Dead leaves were in the hot tub scoops one of which is falling to pieces. There were bird droppings along the railings and on the outdoor furniture and the hot tub was splattered. The overall appearance of the exterior with cobwebs, debris etc let's down what the lodge offers internally. It would also be useful if there was a book with details of how the equipment worked. There were a number of instruction leaflets in a drawer but nothing relating to heating, the automatic rubbish bin, soap hand dispenser etc.

  Read more less >

• Clare - Verified booking

  The lodge was lovely and clean, been updated since the photos.

  The kitchen was well stocked with all needed for cooking apart from a pizza cutter but that was not the end of the world. One set of towels each for the week was not the best with 5 of us showering daily. The placement of the lodge left very little privacy with the lodges so close together. Not nets meant that we were unable to open the curtains in the bedrooms. The park was a massive letdown. The trip had been moved twice due to the fun of the last 2 years, so having to book swimming was not part of the plan. But we only used the pool once and didn't last more than half an hour. The pool area was horrible, dark, and nasty. The water was freezing. We didn't bother again after that. The staff seemed nice enough but not as welcome as they could have. When checking we had the right lodge they were very quick to say it was not their lodge. I got that but I only wanted to check I was in the right place. After looking at the pool, we never bothered with any other facilities. I don't think I would return as the park is so run down and the lodges are very very packed together

  Read more less >

• Kerryann - Verified booking

  We loved our stay, had no major problems but listing could do with changing slightly.

  It says you can use own Netflix's but there's no smart TV so very limited to tv programs if like us your back on an evening due to kids. The main bed could do with being changed as it's very worn on one side but still comfortable. There was still crumbs on side by toaster and some on floor but wasn't a massive issue. It stated a welcome pack but we didn't have one and no information of anything around the local area. It could do with a few touch ups like the decking but again not a issue. The washer dryer was great and really useful, the view and quietness was amazing and loved watching the wild deer. We enjoyed walks around the lake. We would definitely come back again but I think for what you get the pricing is abit too high for other places we've stayed around the area that have been above expectations so maybe something to look at and even advertise elsewhere to get extra bookings so others don't miss out on this lovely find. Thankyou for having us we will be back

  Read more less >

• Chris - Verified booking

  Spent a Week in Valley Lodge 5 and we had a wonderful time.

  The property was well equipped and comfortable with a home like feel good kitchen facilities and the Terrace is a great little sun trap, the property even had good internet which was a nice surprise which was useful for planning our week as the phone signal was pretty poor. The beds were comfortable and bathrooms did the job they were supposed to. The lodge is located close to the onsite shop, pub and pools which again is a good bonus and was easily found on arrival. The lodge is in a good location for local attractions like Looe, Plymouth and Bodmin. The only thing that i could really complain about is if the weather had been a little chilly that day then the downstairs would also stay chilly nothing that a blanket on the bed wouldnt solve and there is central heating if required. Would recommend to friends and family.

  Read more less >

• Stephanie - Verified booking

  The location is nice and the lodge was comfortable.

  It would probably be fine in good weather. Very loud vibrating noise due to wind disturbed our sleep, (this was not the extraction vents in the bathroom as suggested by owners). There was no WiFi or TV due to recent storm, not their fault but we could have been notified of this before we arrived and not had to call them to find out. As we were packing up to leave found a collection of suspenders in one of the twin rooms drawers, obviously left by a previous guest. In all not the experience we were hoping for, the hands off approach by the owners verges on disinterest. It might help them to spend a night in the accommodation and experience it for themselves. It's a real shame as has the potential to be very pleasant.

  Read more less >