Holiday Cottages With Hot Tubs In Staveley

Reviews

What our customers say about their holidays

• Ann - Verified booking

  A good house for a large group of people in a great location however there were a few minor irritations that with a bit of attention could have made so much difference.

  2 of the bedrooms downstairs had little or no hanging space, why no hooks on doors then? Super king beds but king size bedding so nothing fitted. No information folder so when a light bulb blew and tripped the fuse for the lighting circuit downstairs we could not find the fuse box. Eventually managed to reach the help number provided the next morning. Apparently the fuse box is in the garage, with the key for that in the porch, no it wasn’t, but another call informed us that a new key safe had been added in the car port so we were given the code for that and were able to sort the problem. No replacement bulbs though, or for the light fitting in the living room that had some missing. In the kitchen the bulbs above the sink are missing/ not working so difficult to wash up. One tiny sponge scourer left, one tea towel. Not really adequate for 10 people cooking every day for a week even with the dishwasher working overtime. It is difficult to know exactly what to expect in a house but other places we have stayed in have been far more comprehensively stocked. The shower cabinet in one room had a sliding door which was off the track and difficult to close as some of the runners had broken. This problem was notified to the number given but as we managed to get it back in the track enough to be able to just about close it nothing was done. Inside the cabinet there was black mould in the track which could only be seen from inside with the door closed so unlikely to be seen by the cleaner. No cleaning materials left so we were unable to clean it ourselves. We understand that the place is owned by a business rather than an individual owner which explained perhaps why it lacked personal touches. I hope this doesn’t sound like finding fault for the sake of it but with a bit of care and attention it could be so much better.

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• Steven - Verified booking

  We have just returned from a 7 day break at this property.

  We had a group of 25 made up of 12 adults and 13 kids (age range 1-11). The house is fantastic. The grounds and gardens are stunning. The view over the hills is amazing. It really has everything you need for a big group. There are 4 separate lounge areas with several TV’s which came in very handy with kids. Some of the TV’s have sky too so ideal for watching the golf and cricket while we were there. The house was able to accommodate everyone without ever feeling busy or on top of each other. There is pretty much a bathroom or ensuite for each bedroom. The shower / water pressure is excellent. The kitchen is great. Huge open space with 4 ovens and 4 dishwashers. The ice machine was a hit too on the hot days. The facilities are first class - the sauna and 2 hot tubs are perfect. There is a pool table too. I asked everyone for their feedback before we left and genuinely nobody had a bad word to say about anything. We would 100% recommend to anyone who is thinking of staying here. Finally the communication from the management team on site is excellent. Thank you to Sarah and Jo for their help with everything. We will be back soon (as soon as we can find a date suitable for all 25 of us)!

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• Charlotte - Verified booking

  Stayed with partner and parents and our 2 dogs.

  House isn’t the easiest to find in the dark but place is spacious, clean and cosy. Couldn’t fault the size of rooms and comfort of beds. Private pool was amazing for lazy afternoons in the house and separate living space upstairs was good to get away from the in laws, can imagine in summer it’s even more relaxing! Having pub next door was ideal for when we didn’t want to cook, It was perfect location and the house was amazing for what we wanted. We would love to come back however couple issues that would put us off - biggest one and main reason we booked was because it states an ‘enclosed garden’. There’s no fence on one side and an open car port on other side and with no lighting on the grass area to keep an eye on them it resulted in our dog very nearly ending up on the very busy road and trying to clean up after them in the dark is impossible. Also a metal bucket for ashes from the log burner would prevent us near setting the place on fire. Fix these 2 things and we’d be back in a heartbeat!

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• Julie - Verified booking

  Overall, the place was brilliant.

  It accommodated us all comfortably with plenty of room for people to find space when they needed it. The bath robes were a nice touch. A shower rather than bath in the shared bathroom would have been nice, but people ended up using each other's bathrooms when they wanted a shower. There was plenty of hot water at all times. The kitchen had enough of the things we needed, and it was great to have multiple kettles and coffeee makers. There was a lovely selection of very nice things in the welcome basket, which were much appreciated. The estate ofice was very helpful when we had any problems and responded very quickly. All in all everyone had a great holiday. There are some minor things that could be better- BBQ tools would be nice and some of the kitchen utensils are a bit worn, but not unusable. The only real issue we had was opening the doors. The door handles were stiff and because of the shape they were very dfficult to turn and the doors are very heavy. Several of us could not open the doors at all.

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• Mrs Roper - Verified booking

  Maison on Windermere was the most wonderful place anyone could stay in that location. The house was immaculate on our arrival and it was everything we had hope for from the photos. Each room was decorated to a very high end and the facilities that the house has were brilliant. We loved the cinema room and because the weather was great we made full use of the well appointed hot tub and gardens, even eating outside on one of the evenings. The kitchen has everything needed for a family and the comfortable living room was great for family gatherings. Each bedroom was decorated individually and all had en-suites two of which had massive jacuzzi baths in and the other had a beautiful free standing bath in. The location of the house was excellent just a short walk away from the nearest restaurant and bar and further short walk into the centre where you were spoilt for choice for places to eat or drink. We all had a fantastic weekend and we can’t wait to go back.

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