Holiday Apartments in Lake District

Reviews

What our customers say about their holidays

• David - Verified booking

  Another good (weather) week at this very nice apartment, apart from a number of unexpected events , as follows: 1) We arrived at approx 4.

  30pm on Saturday 11th Jan to find that a) The Lounge area was very cold as was the radiator (showing 14.0 degrees) and b) there was No hot water. 2) We managed to increase the room temperature by pressing the + button but this was temporary as next day the temp could not be increased and the area remained very cold. The Hot water was obtained by using the Boost setting, as instructed in info book, until we realised that it had been set to 'Off' when we arrived. We re-set the timer correctly. 3) My wife reported the lack of warmth from the radiator to Sykes at Chester on Sunday morning 12th Jan but we could not reset and nothing happened that day and so we phoned again on Monday morning. A Maintenance Team (with owners consent) came early pm but could not re-set radiator temps or timings as required. Another call to Gabrielle in Property Maintenance next morning brought another visit from Maintenance (we were out) and this time the radiators worked ok.(Good for the following weeks guests no doubt). 4) Surely, this amount of hassle for paying guests should not impact on a holiday as this. So much time spent on phone calls, messages, organisation etc. 5) Thanks to Gabrielle from Sykes Property Services Team for persisting in sorting out the problem but doubts about cost cutting persist ( one toilet roll now - for instance in a Gold Standard Property). David

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• Helen - Verified booking

  Our first visit to the Lakes and wow wow wow for a beautiful apartment.

  To wake up to the view each morning was just amazing. We slept so well every night in such a fantastic bed which was just sublime. It was so quiet and peaceful. We were lucky enough to see the deer, bunnies and squirrels each day. We even saw the jets which was truly amazing. The apartment was absolutely spotless and just so beautiful and we felt very special. The whole Manor was just amazing, very clean, well manicured gardens, and so quiet. We never ever heard anyone else! We would suggest a couple of things to make it even better, a summer quilt option, we took the quilt out and just used the duvet cover as, even with the windows open we were really hot a couple of nights, some pillow protectors and finally maybe a little welcome pack, maybe a cake,loaf of bread and some milk as we , as others also maybe, have driven a long way. Overall, we have had the best time ever and cannot thank you enough for allowing us to share your apartment and we cannot wait to come back next year. Thank you so so much. With love Helen and Graham, Arundel West Sussex.

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• David - Verified booking

  As noted. On arrival following a two hour journey, no toilet paper was available at Hygge.

  We phoned Lakelovers (as we were annoyed, this being a Gold Award apartment) and were asked if we could go to Windermere and purchase some ourselves, which we could. I asked if Lakelovers could deliver it within 30mins and was informed that this would be unlikely. I then asked if one roll/some could be delivered when a person (cleaner) next visited, this being a Friday. None arrived. We purchased our own from Booths that evening. The bath was clean at the bottom but not the sides, which had a definite grimy feel all round The apartment was generally clean and tidy but the Information sheet left by the Company that cleaned was blank ie no times or names. We subsequently did enjoy our stay at Hygge and Applethwaite Hall.

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• Donna - Verified booking

  Whilst looking for somewhere to stay in Ambleside, this studio apartment jumped out at us and we were not disappointed!

  It has got to be the cleanest, most comfortable and well equipped self catering accommodation we have ever stayed at. It was also in a great location, a short walk from the town centre and with great views from the small private patio area. The bed was very comfortable, the shower powerful and kitchen so well equipped with top quality products, crockery and general necessities. We would definitely stay again and would recommend to any family or friends wanting to stay in the Lake District. Thanks to the owner for providing such a great place to stay and enjoy a wonderful area.

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• Emily - Verified booking

  We’ve just returned from a wonderful stay at this beautiful accommodation.

  It was so luxurious throughout and spotlessly clean. It was decorated and furnished beautifully and so very cosy. We were very impressed with everything about the apartment; from the sumptuous furnishings to the excellently equipped kitchen to the fab surround sound system. The wonderfully comfy bed meant we had a wonderful night sleep every night. What a great place to stay, the owners really have thought of everything you could possibly need and it was a joy to stay here. We look forward to staying here again in the near future. Thank you so much.

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