Holiday Apartments in Penzance

Reviews

What our customers say about their holidays

• Julian - Verified booking

  I needed to find some where quiet where I could rest my mind but it needed to be near the sea.

  I found Sennen Heights on the web site, the price for a 7 night stay was very reasonable, plus it was next to the sea. The pictures on the site were pretty good so I booked it. One thing the directions could have used a little improvement as it was really hard to find the flat. In the end I was lucky enough to come across a couple of locals who showed m where it was. Loved the flat, had everything I needed, except a washing/drying machine. But then this was not listed on the site so no complaints, I hand washed the clothes I needed to. I would also say that the site needs to make it very clear that the stairs are quite a climb and this is definitely not for the non able bodied in my opinion. Sennen cove itself is a beautiful place but it does shut down in the winter months, only the Pub is open, the local shop is not. So you have to nip across the Sennen to the CostCutter shop which is open 7 days a week, 8am-8pm. It is only a 10 minute walk once you find the local path to it! The walks are amazing along the cliff tops in both directions, the cove beach itself is stunning. The weather can be a little strong there to as it is on the Western Coast, the wind can be immensely strong, and it can get cld in the winter months. Although in Summer I can imagine it being rammed with beach goers. I went for peace and quiet and that is exactly what I got! One final recommendation is to gram some supplies before you arrive, bead, butter, perhaps some microwave meals. It has cooking facilities, including a combination grill/microwave. There is a TV but the channels are limited, for me this was not an issue as I was not there to sit in and watch the telly! All in all for me it was perfect and I will definitely go there again when I need a break. But if you are looking for a lively vacation, then bear in mind this is a quiet costal village. Jules

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• Adam - Verified booking

  We booked to stay at Sennen Heights for 1 week.

  Prior to our arrival we had been advised that check in/ out times had been amended to allow extra time for cleaning. We had a very disappointing arrival to find that the apartment had not been cleaned to a good enough standard. Our holiday began with cleaning the apartment ourselves! I had to brush up, wipe down the kitchen, polish the coffee table, clean the extractor fan (as there was grease dripping from it). There was mould & mildew from dampness on the blinds throughout the apartment and around the window in the toilet. I even found to mop that I can only assume is used by the cleaners, in the cupboard in the bathroom, it smelt of stagnant water and was black. The more I looked the more it appeared this apartment had not been deep cleaned in a while, leading to zero faith that the apartment was even ‘covid’ safe. During our stay the shower broke, not ideal after a full day on the beach. However I have to admit that Sykes Cottages had this repaired swiftly. The apartment overall was equipped to a fairly good enough standard, but not what is expected when paying over £800 for 1 week. There was no oven (just a microwave), the WiFi never worked, the tv lacked channels, minimal lighting in the bedroom (stick on nightlights on the wall with batteries in that did not work) and only 1 bath towel given each for an entire week. There was some lovely complimentary scones, jam, clotted cream and milk on arrival, and fresh flowers on the dining table. However I feel efforts should have been concentrated more on cleaning and ensuring the apartment overall was comfortable. The apartment had stunning views of the beach and Sennen itself is beautiful. We will 100% return to Sennen however opting for different accommodation.

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• Jane Marie - Verified booking

  Lovely flat in a great location that could be made even better with just a few small tweaks.

  The entrance way could do with better signage on the main doorway to enable renters to locate easier. Also better info given to Sykes and all booking portals. The dingy entrance stairway could do with a good pressure wash and a coat of paint to make it look more appealing. The flat itself. A welcome/information pack would be helpful. Where does the rubbish go etc. Dish drainer for the sink. Better crockery, most is chipped and may be because there’s no dish drainer, a selection of odd glasses that look as if they have come from the pub, not really what you expect on holiday. The shower. Oh gosh that was the main let down for us. Bathroom is lovely and modern but the shower is very temperamental, it either runs scolding hot ( very dangerous) or freezing cold without touching the temperature controls. Maybe it’s due to the water pressure as sometimes there was only a trickle coming from the taps? Overall the flat offers a clean and comfortable base in a great location to explore this part of Cornwall. Not sure if this flat comes with the advertised parking? There’s spaces to the side that seems to always be occupied by cars from neighbouring residents.

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• Tara - Verified booking

  Just back from a fabulous short break staying at apartment 9 Sennen Heights.

  The apartment was exactly what we wanted and expected...fabulous views, quite and cosy. Really easy to find when you park in the Harbour car park, Sennen Heights is just behind the car park. It’s a steep climb up to the apartment, so we would only recommend staying here if you are able bodied and fit enough to climb approximately 30-40 steep steps up to the apartment from the sea. The apartment itself is kitted out with everything you need and looks like it has been decorated fairly recently. The views from every room (including the loo) were just wonderful. Sennen Heights is a short walk down to the cove where you will find a pub, restaurant, cafe, shop and fish and chip outlet. We went to the pub for dinner and tried out the fish and chip shop, both were excellent. NB: Shop and cafe closed for the winter months. Staying here you are right on the coastal path, which offers wonderful walks in both directions. It’s a nice easy walk to Lands End and would highly recommend it. Would we stay here again...YES...already booked for later in the year.

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• Patricia - Verified booking

  This was my first stay with Sykes cottages and it was not a good experience.

  The flat inside was fine and but l had to clean it as light switches etc and all touch points were sticky and finger marks from the last tenants. Not what l call a Covid clean which l deal with every day with my work. Bench outside paint all coming off and could not use it. Decking paint pealing and moss all over.the flat has neighbours on both sides and their outdoor are is an eyesore. Had to pay £60 to park in station car park as no free parking at rear of the building which it does say in the advert. Street at the rear to narrow and double yellow lines. Entrance to flat is the maindoor to second hand shop. Entrance and stairs dirty. Neighbours are hourendous. One side dog barking and arguing in early hours of morning which kept us awake. The other side playing music until 4 am twice during our stay no respect for people trying to sleep. What was meant to be a relaxing holiday turned into a bit of a nightmare. We left a day early as had enough of the noise. Would not recommend this property.

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