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Penzance Apartments
Cornwall
Headland View
Ref: S1070738
Reviews 1
From
£79
per nightCornwall
The Slipway
Ref: S13094
Reviews 53
From
£161
per nightCornwall
The Old Bakehouse, Looe
Ref: S102424
Reviews 13
From
£67
per nightCornwall
Flat 1, 29 Chapel Street
Ref: S476223
Reviews 4
From
£87
per nightCornwall
Surf Song
Ref: S141868
Reviews 31
From
£74
per nightCornwall
Upper Chandlers Cottage, Mousehole
Ref: S363598
From
£118
per nightCornwall
Ocean Blue
Ref: S223573
Reviews 29
From
£93
per nightCornwall
The Lookout
Ref: S49768
Reviews 53
From
£81
per nightCornwall
Mount View
Ref: S13095
Reviews 37
From
£204
per nightCornwall
Sunrise, Mousehole
Ref: S375127
From
£91
per nightCornwall
Troika
Ref: S535636
Reviews 12
From
£60
per nightCornwall
2 Bell Tower
Ref: S486982
Reviews 14
From
£95
per nightCornwall
Praa Waves
Ref: S132569
Reviews 35
From
£146
per nightCornwall
Bridge House, Newlyn
Ref: S880742
From
£113
per nightCornwall
The Upper Deck
Ref: S211494
Reviews 22
From
£107
per nightCornwall
Sullivans Loft, Newlyn
Ref: S591630
From
£101
per nightCornwall
The Penthouse
Ref: S93274
Reviews 13
Check for price
Cornwall
Lauristine Flat
Ref: S676259
Reviews 3
Check for price
Cornwall
The Cubby Hole
Ref: S1055339
From
£125
per nightCornwall
Tredenwith House
Ref: S947697
From
£124
per nightCornwall
Chy Lowarth
Ref: S301756
From
£125
per nightCornwall
Stunning Views Over Mounts Bay with Balcony
Ref: S935536
From
£95
per nightCornwall
Seaview
Ref: S935849
From
£81
per nightCornwall
Sweet Caroline - luxury studio stone’s throw from Mousehole harbour
Ref: S918334
From
£126
per nightReviews
What our customers say about their holidays
John - Verified booking
We are appalled by the lack of response and the extreme difficulty of contacting Sykes during our stay.
We had three serious and one very serious problem with the apartment during our stay. 1) No hot water when we arrived. 2) No instruction or idea on how to deactivate the burglar alarm, inadvertently triggered whilst searching for means of turning on the hot water. 3) A very serious leak in the roof during a rain storm, where the water was pouring through the electric light fitting in the entrance hallway and above the second bedroom doorway. 4) Despite turning off the storage heaters, they remained on and very hot during our entire stay. This meant that we had to keep the windows open the entire week as a means of keeping the temperature to a tolerable level. This also led to us leaving the apartment a day early due to the discomfort. We travelled home on the 8th October, not the 9th. I attempted to contact Sykes for all of these issues above and on many occasions. The phone lines were either completely dead, or when it would connect, rang for at least 15-20 minutes each time before cutting off. On the first of two occasions when someone finally did answer, a message was taken and the owner himself phoned me back (from Bermuda!) 5 hours after the first incident. With the code he gave me, I was able to deactivate the burglar alarm. He told me he would send someone to sort the hot water for us, but no-one arrived. We therefore had to switch on the "full rate" switch next to the hot water tank, which seemed to eventually provide us with hot water. This would not turn off again! I could only finally get hold of someone for the leak incident on the afternoon of the following day. I called first thing in the morning, but was cut off. Following the online instructions, I had raised a chat incident immediately the leak occurred, but apart from an automated confirmation of receipt, I never received any response from this. The person I spoke to in the afternoon said he would speak to his manager, but again, I never heard anything else until the cleaner called me on the Wednesday. I was surprised at this, as I assumed the issues we were having were house maintenance, not cleaning problems. It remained though that none of the issues were resolved during our stay. There are electrical problems with the property, and there is a serious leak in the roof. This is the first time that we have experienced not only so many problems, but such difficulty in contacting anyone for help. The apartment itself is really lovely, but our holiday was spoilt by the time we spent trying to get things sorted that should not have been our problem, and the fact that we felt frustrated and ignored. I'm afraid we are very unimpressed, especially considering the severity and potential life-threatening nature of the leak. Had we been out and attempted to either activate the light switch for the light fitting through which the water was pouring through, or slipped in the dark in the water covering the floor, things would have been very serious indeed!
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Brenda - Verified booking
The Slipway is a very cosy and comfortable cottage.
It was exactly what we had hoped for during our two night stay. Perfect location and close to everything in town. The very welcome box of chocolates and red wine were also appreciated - thank you. There are a few things I would like to mention, which might be useful to the owners: Firstly, it would have been so nice to have arrived to find some milk in the fridge, and some teabags. We struggled through the snow and ice of "The Beast of the East" to get to Slipway and then found we had to go out immediately to buy these simple, cheap items before we could make ourselves a cuppa. Also the coffee and tea mugs were badly stained and I had to wash some cutlery and crockery before using them. It would have been really helpful, too, if there had been some soap in the bathroom - again, it was another trip the shops in the freezing temperatures. Secondly, we asked for a slightly later check out on Sunday (one hour) which Thaddeus kindly agreed to; but I just wonder if 3pm check in and a 10am check out is rather ungenerous, even for allowing for the cleaners to changeover. In my experience a 2pm check in and a 12 midday check out has been the norm. These are only observations which I hope might be useful. They didn't stop us having a lovely time a The Slipway - albeit very short. Thank you again.
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Michael - Verified booking
The property was cosy and comfortable.
Scones and milk on arrival and flowers were a nice touch. We enjoyed our stay but a few things need some attention. 1) The property instructions folder needs a review. The WiFi details are incorrect and only a text message from the owner revealed the password (that I have written in the instructions). The location of the wheelie bin key is not described correctly. The kitchen equipment user guides are not mentioned. We eventually found them under the scales in one of the drawers. 2) Three of the oven buttons are missing so its timer functions cannot be used. 3) The fridge motor is very noisy. 4) The DVD player was in a drawer and needed connecting up in order to use it. 5) The online property summary mentions 'CD/radio' but we did not find a radio. 6) Would be useful to have a user guide for the TV, DVD, etc. 7) Bedroom walls were running wet with dampness or condensation. At such properties we usually expect some shower gel or conditioner to be supplied. There are very few drawers for storing clothes in the bedroom.
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Mr Loyden - Verified booking
The Old Bakery is the hidden gem of Newlyn. From booking to departure the whole holiday was stress free and we thoroughly enjoyed our time staying in the house. From the pink front door to the underfloor heating in the bathroom, there have been no compromises with the refurbishment of this house. The beds are super comfy, the kitchen is a dream and the cute little welcome pack of milk, tea, coffee and biscuits was well received upon arrival. The owners have gone above and beyond here and we loved our stay. They have literally thought of everything from a board games cupboard to cookbooks! The location is superb. There are shops, a chip shop, a pub and a little cafe to name a few places all within a couple of minutes stroll. We parked the car each night in the Duke St public car park which was free overnight from 4pm - 9am and was ideal for us. We would 100% recommend a stay at this property. It was a welcome retreat and we would return again without question! A well deserved 5 star review! Thank you!
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Martin - Verified booking
Faded and fraying.
Having paid the premium rate for a week in August we were at least expecting clean well appointed accommodation. All the comments I will make have been mentioned in previous reviews and I am not sure that the owner will take any action to remedy the faults. The directions to the accommodation were adequate but could be a little better. On arrival there was a musty smell of damp, I appreciate that the building is old but it has been renovated and surely something could be done. The damp was not helped as there was no place to dry wet clothing. The carpet was dirty in places and very frayed at the front door which was covered by a doormat, there was dust on many surfaces which had been there for some time and we found a pair of ladies briefs behind the armchair. The toilet brush was old and rusty and food wrappings and containers were found tucked into the sofa. On the positive side, the accommodation was very well located near the town centre and harbour.
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