Lodges & Log Cabins In The United Kingdom

Reviews

What our customers say about their holidays

• June - Verified booking

  The cleanliness of the lodge fell well short of expectations.

  The furniture on the decking was strewn all over and the decking definitely needed some cleaning up as it was caked in old cobwebs and debris. In the lodge we moved one of the settees to hoover behind and found it thick with dog hairs so it had never been moved in a long time. We had a dog with us for 3 days but he was light coloured so not his hair. We had to clean the toilets due to where the seat/lid being stained. Also the skirting boards needed cleaning and the windows were filthy so we could tell that lodge hadn't been cleaned properly in a long time.On the last day we stripped the beds as requested and found one of the beds did not have a mattress protector on it, we found it in a drawer. The mattress was stained quite badly. Luckily the weather was hot so I didn't get into the bed and slept on top of it. We put the mattress protector on but the mattress definitely could do with replacing. We have been to this holiday village before but will not take the risk and return again. This is the first time a Sykes property has not come up to expectations but in the current climate with covid it should have exceeded our expectations.

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• Janet - Verified booking

  The location of the site was absolutely beautiful and the instructions for finding the accommodation easy to follow.

  The surrounding area is also beautiful, with lots to do and see! We went mid April and it was fantastic to see all of the lambs out! Unfortunately our accomodation, 'The Otter' had not been properly cleaned however. On arrival, we found that the rug in the main dining area had not been hoovered at all, toe nail clippings were found on the sofa and when we pulled the rug out, we found old food and card games left from previous guests. We tried to call the number provided for the hosts, however we could not get through. On the second night, two of our party woke up to droplets on their head and whilst we can appreciate that this is a tent, it may be something to consider if you have children staying on the top bunk in the bedroom. The pots, pans and utensils provided were not cleaned properly and the communal bathing areas could have been cleaner. Despite the above, the location is fantastic, the hot tub wonderful and the site itself great. Unfortunately, we won't be staying again due to the cleanliness, however we may have been unlucky!

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• Confirmed Guest - Verified booking

  "Your beautiful lodge was the perfect setting for a girls' weekend away. I don't think we've laughed so much in ages! It was so lovely to wake up in such a pretty setting. Newborough beach is stunning and a walk there really blew the cobwebs away (the bacon sandwiches were great too!) Then we headed to Beaumaris for a wander around the town and ice cream. Dylan's provided a fabulous evening meal and then we cosied up by the log burner and drank gin and fizz whilst chatting and flicking through magazines. We're definitely going to make it an annual trip! Thanks so much! "Thank you so much for sharing your beautiful lodge. We have enjoyed the tranquility here and the stunning coastline at Newborough beach. We even spotted a pair of porpoise in the harbour at Beaumaris. Highly recommend the restaurant at the Bull in Beaumaris. Thank you for a wonderful stay." Liz, Sarah, Becky and Georgie, Nottinghamshire.

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• Audrey - Verified booking

  Just back from a week away from South Lakeland Holiday Village.

  Site was very clean and looked well maintained. My grandson loved the swimming which you no longer need to book. We ate a few times in the restaurant where the food was really nice and good selection. You need to book this and we seen lots of people getting turned away for either a table or takeaway which is such a shame. There was staffing issues to but the ones on duty were excellent and were always polite and courteous despite being run off their feet. There isn’t much in the site to do, but we knew this before we went and planned our days out with the site and enjoyed the great weather. The lodge we had was beautiful and well equipped. Location was superb just at the lake. Would definitely return.

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• Lynn - Verified booking

  We were on site for three days and on three occasions we tried to book a table or access the takeaway service from your on site restaurant.

  We were only successful on one occasion in relation to a takeaway , on that occasion our request was met with a less than positive attitude. At the time we felt that the manner of the staff made us feel that they were doing us a favour rather than trying to assist customers. On Wednesday at 4,30 in the afternoon we again tried to place a takeaway order, only to be told they weren’t open for food and once again met with a less than positive attitude and told that all takeaway slots had been filled. The quality of the food we did order was very good and we enjoyed our stay on your site. The only negative regarding our stay was the difficulty in accessing restaurant facilities.

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