Marazion Holiday Cottages

Reviews

What our customers say about their holidays

• Hannah - Verified booking

  Rosemount is a really fabulous property, very clean, everything provided and the most wonderful views!

  The bed was extremely comfortable too and it is a special place to stay. The information provided in the house was very useful. It was great to be so close to Marazion, meaning an easy walk down to the shops, pubs, beach and of course St Michael's Mount. Coming back was a slightly different matter, with an uphill walk, the very steep drive and then the 37 uneven height steps to the front door! The price you pay for such amazing views and very definitely worth it! We arrived after a 6 hour drive and went straight down to the Kings Arms - although their kitchen was closed, they were happy to make us fish and chips which we ate outdoors at the end of April. Other outings to recommend were the Shipwrights Arms at Helford, Roskillys near St Keverne, Sennen Cove, Trengwainton, Tremenheere and Trebah Gardens, plus a meal at the Mexico Inn. Next time we'll try the Victoria Inn at Perranuthnoe.too. Additional notes which might help: The listing does now show that there are a number of steps to the front door and out to the garden at the back and I think this is a recent addition as I called up about this before staying. I had thought about bringing my parents but they would not have been able to manage the steps, or the walk to/from town with the steep drive. It might help to note on the booking that there are 37 steps to the front door (no handrail in places), four to go upstairs inside or 9 to go downstairs, two down from the back door and 19 up to the garden, some with very high risers. The garden is also not enclosed for pets which we only realised once we got there, but we made a slight barricade with the bin, so that he couldn't go round the side. A van was parked half way up the drive, at the 180 turn, and didn't move all the time we were there. We have quite a long car which meant a multi-point turn to only just make it past! The directions were very clear if coming from Marazion, but our satnav brought us from the other direction, meaning it was impossible to turn up the drive from that way, plus took us up another drive way first! This is not at all to detract from the property, but might help those who would struggle with that amount of steps. It really is a wonderful place to stay!

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• Julie - Verified booking

  What a difference a year makes, returning to Surfside.

  We only had a few snagging issues, but these had not been addressed and many more issues found. Cleanliness was excellent last year, I think the cleaning team has changed, as this year, very basic clean. The sofas were stained and were very damp on arrival. TV and stand very dusty, dining table cover sticky. Sink, bowl and drainer not cleaned thoroughly. Bathroom had flaking ceiling and damp coming through. Around bath mouldy and tiles has orange stains in grout and floor dusty. Bedrooms were better, need proper pillows not old ones stuffed in two at a time. When striping bed, the mattress stains were awful. Fridge door panel hanging off and larger fridge/freezer needed for longer stays. We had issues last year with ants, but worse this year and needs to be addressed. All areas need to be sealed where they are getting in as health issue. We had to use ant powder, but our dog was sick. Many scuff marks and paintwork very tired. Price because of all issues was too high and paying nearly £1,000 per week is far too high. Urgent maintenance on bungalows needs to be addressed, as others who had returned again felt upset and disappointed with properties. A very good maintenance person should be employed urgently to fix, mend and pay attention to every detail and upgrade all properties. The gardens are maintained very well. The owners have such an amazing site and location and need to return them back to excellent order. Sykes your contact and information before, during and after was great. You may need to go and visit properties to provide a checklist for cleaning team to follow and prepare lists of jobs to be carried out, for owners to deal with.

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• Ms Bailey - Verified booking

  Mary Rose Cottage was absolutely beautiful and the owner’s attention to detail really made the holiday special. It’s in a fantastic location and easy to get to. Only a few minutes from the train station/park and ride and really close to several beaches. The owners left a lovely gift basket with scones, biscuits and milk/butter in the fridge along with a guide to everything in the property and the local area which was really helpful. The bedrooms were really big and possibly the most comfortable mattress we’ve ever slept on with loads of cupboard space and extra blankets and pillows. The downstairs was equally comfortable and well equipped with a dishwasher, oven and everything you would need to make it a home away from home. Our 10 year old was especially impressed with the selection of DVDs and games the owners had put in the lounge cupboards as well as books and TV with access to streaming services and a DVD player. The weather was a bit rainy some days but the owners made sure we had plenty to do and it didn’t stop our enjoyment of the holiday. We absolutely recommend the property and the owners and would give this holiday 10/10. Definitely will be returning.

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• Paul - Verified booking

  Rather disappointing that when we arrived we couldn’t open the key box.

  It took three different people to try and a phone call to your office before we finally entered. Once in couldn’t believe the quality of the housekeeping,dust covered table holding TV,windows filthy , when we tried to open the patio door, no chance,firmly stuck. Blinds in front of patio door broken,had to man handle them to open them. Fortunately odd job man appear med on Monday and assisted opening the patio doors. This was a health and safety issue as, not only was there this problem with the patio doors, it was also problematic unlocking the main door from inside. The keys had to be ‘wiggled’ so if there had to be a quick evacuation - especially with a disabled person as we had with us, there could have been a severe outcome When you sat at the table for a meal, the legs were loose band we were concerned that it might collapse. Odd job man fixed this after we brought his attention to it. Both wardrobes in the bedrooms covered the plug socket Rendering useless. Fortunately the weather was good so didn’t stop us going out.

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• Susan - Verified booking

  Great location.

  The property is very tired, the owner needs to spend money and update. Like someone else said tissue in the kitchen window frame. Oldest washing machine & dishwasher that we have ever seen. They looked dirty but it's the age of them. The leg fell off a chair, clearly had fallen off previously. The patio door came off its runner. All the windows and patio doors need replacing. Ants got into clothes and makeup bag. Beds old and uncomfortable. Filthy toilet brush, you can buy new ones for £1! Brown grouting in places in the bathroom. Needs a washing line, there was one down by the staion building, but it was always full. No WiFi, That is awful in this day and age. Not only paying so much money for that place, also adding money to our phone bills. As for sykes, I emailed twice asking a question. They didn't bother to respond the first time, when I chased they just sent through the property speck. Rubbish customer service. Needless to say we will not stay at the place again or ever use sykes again.

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