Portinscale Holiday Cottages

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  The house is very well appointed, the bed comfortable, the shower powerful and hot.

  Cooking facilities and equipment generally excellent. Given it’s new I’d give the following feedback and hope it’s helpful going forward. Quilt tog of 15 was far too hot even after we turned the radiator off for the following 4 days. A full length mirror in the landing or in bedroom would be useful. Wi-Fi code info needs to be in brochure as would how to open bedroom windows as I didn’t fathom this either. It would be nice to include an initial bag of logs… if you arrive at 4/5 or later it’s not ideal to go looking and a real fire is part of the attraction… or provide for a small charge? A shelf in the bathroom for toiletries would be useful… otherwise people will put stuff on window cill and the paint will quickly be marked. Some baking sheets would also be useful … the pie dishes were fine to put things in but again will be marked very quickly … as I found them not easy to get all marks off even with a good dose of elbow grease. There is a leak from next doors waste pipe out the back and this gives a constant slapping sound which is irritating at night. And finally we would suggest being more clear about the tightness of access and egress from the cottage in a medium to large vehicle… we found it a challenge in our Kia Nero especially if the bins are not pulled right in… even worse in the dark. But these did not distract from a great time in a fab location… just might be worth consideration for the future…. We walked everyday from the property without using the car… did cat bells, round the lake, latrigg fell and the railway line to Threlkeld. In the car we went to borrowdale, bassenthwaite, and buttermere. Great hearty food at the dog and gun… goulash is huge! And tasty. Best meal a tFellpack… modern dining. Great selection of beers at the crafty baa.. and very filling sharing platter. Tourist information office full of very helpful staff, ideas for walks and guide maps at £1.25 for about 5/6 walks from the town. Highly recommend a stay. Many thanks

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• Garry - Verified booking

  On arrival very disappointed as when we booked we were promised the house would ...

  On arrival very disappointed as when we booked we were promised the house would be decorated for Christmas as we had booked the Christmas week after calling lakelovers to find out why no decorations we then had to go and buy our own and decorate the house ourselves not what you want after a 5 hour journey lakelovers did reimburse us for the cost of decorations The manger of the property Tracey did come to house and try and fix our problems which was appreciated When we inspected rooms the back bedroom had water running down wall and black mould on wall and ceiling when we questioned this we were told sorry we thought the leak was fixed this room remained damp and cold the whole week our son (‘who’s 6ft tall)had to sleep in small little cabin bed in another room for the week not great Also tap in kitchen constantly running this was attempted to be fixed whilst we were there but plumber could not fix Apart from these issues the beds were comfortable the showers were out of this world and all other things in this house were of a very good standard

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• David - Verified booking

  A lovely place to stay.

  Absolutely spotless when we arrived, very comfortable with quality furniture but practical too. Bathrooms are superb and the bedrooms are all excellent. A couple of things to point out for the owner’s benefit really, two doors wouldn’t fully close and as one is the end bedroom that was a bit inconvenient. Door handles just need adjustment. Also, you can see daylight round most of the front door so just needs some insulation tape! Just thinking of your winter fuel bills. Maybe the courtyard could be made a little more private too, if I’m being picky. Parking was fine in the first two days (in late May) but after that it could be a problem parking near the property. Guess that depends on when you stay here. Anyway these are minor points, we really enjoyed our time at the property. It is very smart inside, spacious, only a few minutes walk from the town and has views of some of the hills. Overall, a very pleasant place to stay and we would highly recommend.

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• Alan - Verified booking

  This was our third visit to Laal Field House.

  We hope to get back again next year unless it is (as usual) fully booked. We love the house, its size, garden, location ... everything. A couple of comments / negatives from this year. The house does need a tidy up in a couple of places - Small patch of wallpaper hanging off the ceiling in the living room, mould spots on the ceiling of the main bathroom. The refuse bin. We were five adults, one toddler and one baby. The bin was almost entirely full when we arrived on Friday. It was emptied on Tuesday but we had almost entirely filled it with refuse and nappies by the time we left on the following Friday. Could really do with a larger refuse bin. Only one front door key this year - to be used by the two families at the house ! - Contacted Sykes, somewhat unhelpful and possibly patronising (in my opinion) response. And no high chair this year (we were provided with a high chair on previous visits) The house really does have every facility ... except a high chair.

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• Janet - Verified booking

  Fabulous well equipped property.

  Spotlessly clean with comfy beds and our dog loved the huge secure garden. We had thought that the nearby Premier Inn would have impacted on privacy but there was no noise at all and it didn’t really overlook the garden. We did have a couple of small issues which were dealt with and the lovely owner even phoned and then visited to check everything was OK. A couple of suggestions which are in no way complaints but would have been appreciated would be a coffee machine and a garden parasol to provide some shade. There were cafetières but I am a total coffee snob and love my morning coffee. If there was a garden parasol stored away we didn’t see it, however, the property was so big we may have missed it! Lastly, a wifi repeater might improve the signal to the end bedroom. The biggest issue is that we want to book to come back and there looks to be no availability!!!

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