Holiday Cottages With Hot Tubs In Windermere

Reviews

What our customers say about their holidays

• Joanne - Verified booking

  Kitchen equipment was poor, very basic, items incomplete, saucepan handles loose, no non stick pan, I had to buy one.

  An unbelievable amount of glasses but no cupboard or drawer space for food. Fridge and freezer were not the temperature they should have been even on the highest setting. The jacuzzi had to be vacated because it made the occupants have breathing issues and had a terrible smell, this had to be sorted. I contacted you on the Saturday, you said the owner would be out to fix it out no one came until Monday. Parking outside the property was fraught as COTTAGES.COM used the street as their own business carpark, parking not only company vehicles but privately owned vehicles every day. They left a company car permanently parked outside our property. The heating was supposed to come on at set times but it went off at 10am and we had to boost regularly to get it to come on later in the day. The jacuzzi maintenance arrived at the property on the morning we were leaving at approx 8.45am, filling the yard access to the gate with multiple obstructing pipes and hoses which meant we had to clamber over these to remove the rubbish bins from the property. The TV in the living room kept freezing and the Remote control was extremely ineffective. The bottom bed sheets on each bed were not the extra deep kind required so the corners just kept rolling off and had to be remade every day, the mattresses were very heavy and made the task even more cumbersome. There were no logs supplied despite it saying so in the listing. Pool playing was difficult in the space provided and the rooms did not contain enough seating for the whole party to sit together. Lovely house, clean, WiFi great, tv in games room awesome, location great except for parking issues, but poorly equipped kitchen and details listed above mean that for me it's not worth the premium price paid.

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• Lily - Verified booking

  We absolutely loved our stay here!

  Firstly, the house is in the most amazing location - being extremely walkable to the lake, shops, cafes and restaurants! There are also many beautiful walks in the surrounding areas of the house - which Simon kindly let us know about on arrival! The house boasts the most stunning views of the lake and surrounding hills, which we enjoyed for many evenings whilst sat in the hot tub (the view is even better from up there!!). The house is so lovely - just as described and I’d say even better than the photos! Has everything that you would ever need, super clean and really comfortable beds!! Simon was a lovely host - really accommodating! A few of our group were arriving early and he was kind enough to offer an earlier check in which was really helpful! Overall - this was a 10/10 and we would love to go back, as well as fully recommend to anyone thinking of visiting!!

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• Maria - Verified booking

  Wow wow wow Brantlea is the most beautiful stunning home - it is immaculate and every detail has been thought through with care.

  The open plan living area is so good to allow everyone to feel they are together but not on top of one another. The kitchen is huge and has everything you would need. Oven/Grill immaculate and fridge freezer huge - great for stocking up. Lounge has fab corner settee and 2 individual recliners chairs Bedrooms are all amazing- 2 on the ground floor and 2 on the upper living level - bathrooms huge, warm underfloor heating and towels lovely. Utility room handy and well equipped. The views from the hot tub are fabulous towards the lake and the summer house next to the hot tub a great bonus. Garden although steep very well kept and dog safe. Simon has been a wonderful host, offered lots of advice of restaurants etc and responds so quickly. The only downside to Brantlea is having to leave it - we will definitely return - it’s worth every penny. Thank you Simon

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• Lee - Verified booking

  Liked the property and great location but for the price there were too many things wrong.

  The hot tub was tiny and cold on arrival and couldn’t be used until the following day. No welcome information about how to use things, what we needed to do when we left etc. some of the bedding and towels were dirty on arrival, I called to asked for replacements and they happily Said they would send clean ones but they didn’t turn up for two days. We had a leak through the ceiling in one of the main bedrooms with water rolling down the walls. The hot tub is tiny for the size of the apartment and the garden furniture although we didn’t use it was broken. Finally the walls are literally paper thin. Not sure if this used to be one house with next door but I could hear every word being spoken by the people in the adjoining apartments! Was also advised we would get some compensation for our issues but nothing yet

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• Loraine - Verified booking

  The Haven is a beautiful 4-storey property perfectly situated in central Windermere.

  Our party consisted of 5 adults and 4 children, we were delighted with the amount of space and facilities available to us during our stay, specifically the multiple bathrooms and brilliant entertainment space in the cellar, where we could watch films, play pool and relax of an evening. The property and its neighbour next door used to be one guest house. My only feedback is that due to the properties being not separate and renovated you can, at times (not significantly) hear noise from the adjoining house. This didn’t impact us at all during our stay however. I’d highly recommend, the house was immaculate on arrival, looking exactly how it did on the photos online and is really tastefully decorated to a very high standard.

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